Audi Orange Park

Great experience with James my salesman. He helps you with every detail . He's not aggressive and he want's to make sure your experience at orange Park audi is a pleasant experience. He helps you with every detail . He's not aggressive and he want's to make sure your experience at orange Park audi is a pleasant experience. More

I had my concerns about visiting this location after reading the reviews here. I was pleasantly surprised when I was told ALL MANAGEMENT IS NEW!!!!!!!!!! Not only that the GM Ron and GSM Andy are amaz reading the reviews here. I was pleasantly surprised when I was told ALL MANAGEMENT IS NEW!!!!!!!!!! Not only that the GM Ron and GSM Andy are amazing. I had the best experience ever with my used Audi eTron, I am in love with my car!!! Thank you Andy and Ron! you guys made this dealer redeemed! More

Audi used car buyers. NEVER buy a car/truck from Hanania Audi of Orange Park without an outside inspection service report. Worth the money you pay because these guys will NEVER buy a car/truck from Hanania Audi of Orange Park without an outside inspection service report. Worth the money you pay because these guys will do NOTHING for you once you pull off the lot, despite their promises! I bought a used truck in (what seemed) great condition. I did the test drive and walk around and bought the truck for $27K. The first indication of this bad experience was telling me the truck only had one key. I told them that was unacceptable. They finally agreed when I said it was a deal breaker. (still no key 3 weeks later). As I pulled out of the parking lot, and drove down the road I notice the left turn signal was not working. I pulled over and looked all around and noticed the entire bottom (clear panel lighting) of the drivers mirror was missing. I immediately text the salesperson and he responded saying " I will speak to the manager, will not be a problem, and will get back to you tomorrow". After that, he never responded to a dozen texts and phone messages. The salesperson also told me the dealership replaced two rear tires because they were under spec. I asked where they purchased the tires because I wanted to buy the same for the front because the front and rear tread patterns do not match. I called Tire kingdom only to find out these tires have 3 year old date codes on them and are NO longer made or available anywhere! Hanania Audi bought these outdated and discontinued tires. Now I am shopping for 4 new tires as a result. Bottom line: IF you consider a used car here, pay the price for an outside inspection and demand the dealership put everything in writing before you leave. You would expect an Audi dealership to have integrity...these sales guys/managers are plaid sport coat wearing con artists! More

I went to location Thursday just stopping by to look and test drive vehicle with high miles. I was informed by Rep John (Red Shirt, bald head, salt and pepper shadow mustache) I couldn't test drive it becau test drive vehicle with high miles. I was informed by Rep John (Red Shirt, bald head, salt and pepper shadow mustache) I couldn't test drive it because they could not persuade to buy from them instead of my rep at another Hanania Lot. I would need my rep to come and test drive the car with me. informed that management has new rule at that store. I have bought several cars from them and would NEVER buy from this lot AGAIN! More

On today, Elijah negotiated a deal that excluded the cost of optional package for a USED vehicle. The manager (Mike) called me and stated a counter offer (increased $800 plus taxes). At my request, Mike stat of optional package for a USED vehicle. The manager (Mike) called me and stated a counter offer (increased $800 plus taxes). At my request, Mike stated he would return call with final numbers. No call. When I arrived, the car was gone and supposedly, so was Elijah. Instead of closing the deal, Mike recanted and stated he would NOT sell me the car i.e., honor the negotiated deal of "21,888 and some change" unless I agreed to purchase OPTIONAL advantage package at a reduced rate (additional $1300). Meaning, Mike REFUSED to honor the deal because I would not agree to the inflated amount (with or without package) which was NEVER discussed as a requirement to purchase the automobile. Bottom line: Recanting negotiated deal (twice) was shady, and unprofessional while laced with an condescending attitude as the ONLY African American standing in the establishment at the time being labeled as "disgruntle". More

I advise against visiting this establishment. The process seemed hurried, with little engagement other than the push to finalize the transaction, which hindered a comprehensive evaluation and ins The process seemed hurried, with little engagement other than the push to finalize the transaction, which hindered a comprehensive evaluation and inspection of the vehicle. Following departure, pursuing any pending items was essential; for me, this took more than a month. Moreover, the individual purporting to be the general manager exhibited extreme rudeness and a patronizing attitude during a subsequent visit. I suggest not entering their property. The insufficient follow-through, the demand for a personal photograph, and the financing procedure were particularly egregious. More

I had a horrible experience at Audi Orange Park. The salesmen will try every trick in the book to take advantage of you, including wearing you down, lying about the condition of a car, pushing you t The salesmen will try every trick in the book to take advantage of you, including wearing you down, lying about the condition of a car, pushing you to buy expensive and useless warranties, and selling on payment instead of price. Everyone is very pushy. The finance manager is the worst and not a word he says should be trusted. I would avoid this place like the plague. More