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Audi Ontario - Service Center

Ontario, CA

4.9
1,124 Reviews

1,124 Reviews of Audi Ontario - Service Center

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July 16, 2018

Amazing Service! Luis Macias really makes it a point to make customer service his main priority. I appreciate that he always goes the extra mile whenever I come in. I More

by Trista D DeMuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Jul 17, 2018 -

Audi Ontario responded

Hi Trista, Attaining customer satisfaction comes first to us, so it's so great to hear that Luis consistently goes above and beyond to meet that goal! We thank you for your loyalty to him and his service, as well as our dealership, and we look forward to continuing to work with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

July 14, 2018

Great Service The Audi Ontario service department is top notch. They take care of the customer and your automobile. I had a great experience by going to Audi Ontari More

by AudiA6Quattro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Jul 16, 2018 -

Audi Ontario responded

We're pleased to hear that Luis took such great care of you and your vehicle! We are so glad that you are content with our service, and we look forward to continuing to work with you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

July 09, 2018

Customer focus Audi Ontario has great people working and Erik Garcia is one of them. He followed up with the car status and make the process easy and simple. Thank y More

by actionA3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jul 10, 2018 -

Audi Ontario responded

Hi there, Thank you for sharing your awesome experience! It's great that Erik ensured that your recent service was completed to perfection and your overall experience was so smooth! We hope to assist you again in the future! Feel free to check back here for savings and updates. Regards, Greg Sexton - General Manager

July 09, 2018

Stress free experience Erik Garcia took care of business the moment I stepped in. He is the reason I choose Walters ontario dealer for maintenance. My car is ready for the s More

by AudiMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jul 10, 2018 -

Audi Ontario responded

Hi Mike! We're so pleased that Erik took such good care of you and your vehicle from start to finish, and that you are ready to go for the season! We thank you for your confidence in his service and in our dealership, and we hope to see you again the next time you are in need of automotive assistance! Feel free to check back here for savings and updates. Regards, Greg Sexton - General Manager

July 07, 2018

Painless Service! Easy in Easy Out service for my 2013 Audi A4. Highly recommend this dealership for service. Also may consider Audi Ontario for future Audi purchase. More

by Sledman61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jul 09, 2018 -

Audi Ontario responded

Thanks so much for taking the time to leave us this recommendation! We're so pleased that Erik provided you with such a smooth and hassle-free service experience! We look forward to continue working with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

July 02, 2018

Audi service Erik Garcia provided a superior service. He is very helpful and knowledgeable and got my service done quicker than I expected. My first service at Au More

by Audi2018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jul 03, 2018 -

Audi Ontario responded

Thanks so much for sharing this review, and for choosing to do business with us here at Walter's! It's awesome that Erik provided you with such efficient and informative service during your first visit, and we hope that we may continue working with you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

July 01, 2018

Audi Ontario Service! Each time my Audi vehicles require service Audi Ontario is a great expereince. They can get me in for service quickly and my services rep Ambar Mejia More

by Audi4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Jul 02, 2018 -

Audi Ontario responded

Thanks so much for your confidence in Audi Ontario and the service that Ambar provides you with! We're pleased that we are consistently able to meet your expectations and offer you the exact assistance that you need, and we hope to continue working with you for years to come! Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

June 30, 2018

Great customer service Erik García was very helpful when I ask for help, polite and very professional, he fix a problem I had with programming my key with the car, he explai More

by JorgeA84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rickett, Erik Garcia
Jul 02, 2018 -

Audi Ontario responded

Hi Jorge, Thanks so much for your recommendation. We're pleased that Erik was able to diagnose and resolve your issue for you. Please let us know if there is anything that we may assist you with in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

June 29, 2018

Great dealer Adrian was great! I took the Uber to & from the dealer at no cost which is great! Took about 4 hours to do service on my car free car cash made it loo More

by Vlcmsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Jul 02, 2018 -

Audi Ontario responded

Thanks so much for taking the time to leave us this review! We love hearing from our satisfied customers, so it means a lot to know that you are so content with the service that Adrian provided you with. We hope to see you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

June 29, 2018

Awesome customer service! Got what I needed done. They provided me with a loaner while the car was being worked on. Got vechcle back with a free car wash. All courtesy of Walte More

by Par4tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jul 02, 2018 -

Audi Ontario responded

Thanks so much for the 5-star rating! We're so glad that Erick took such good care of you and your vehicle during your recent service, and we're thrilled that you are so content with your overall experience. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

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