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Audi Ontario - Service Center

Ontario, CA

4.9
1,109 Reviews

1,109 Reviews of Audi Ontario - Service Center

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August 06, 2021

Great service. My car was ready when it was promised. Love the texting feature. More

by erincortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Aug 09, 2021 -

Audi Ontario responded

Erin, Thank you so much for your positive review! Providing quality and efficient services is so important to us, and we are so glad that our team could meet your satisfaction! We hope to see you again the next time you are in need of automotive service. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 06, 2021

Great customer service and excellent service by Jacob Narasky. Dealership is always clean and very inviting. Work is always done on time and as promised. I would highly recommend Jacob Narasky and Aud More

by MLewis Barstow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Aug 09, 2021 -

Audi Ontario responded

Thank you for taking the time to leave Jacob this excellent review and recommendation! Providing quality and efficient services is so important to us, and we are thrilled that Jacob consistently meets your satisfaction. We hope that you continue to choose us for all of your future automotive needs. We wish you the safest of travels- on behalf of Jacob and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

July 28, 2021

Great customer service very friendly and informative Miles Frank was Awesome and was able to accommodate me to get my car serviced the same day even tho I showed up late he was awesome More

by Frank6202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Cano, Miles Frank
Jul 28, 2021 -

Audi Ontario responded

Frank, Thank you so much for your excellent review! Providing top-quality service is so important to us, and we are so glad that Miles met your satisfaction. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

July 28, 2021

I can’t say enough about how Mikes helped me out he did an excellent job and went above and beyond with my warranty repairs. More

by rodriguez.eduardo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Jul 29, 2021 -

Audi Ontario responded

Eduardo, Thank you for taking the time to leave Miles this 5-star review! Your safety and satisfaction are our utmost priorities, and we are so glad that he got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

July 21, 2021

Once again Chris Davila took great care of me and my car. He always go over and beyond in explaining every service my car needs. As long as Chris is at Audi, I will continue to be a customer. Thank you Chri More

by Jermon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Jul 21, 2021 -

Audi Ontario responded

Jermon, Thank you for taking the time to leave Chris this wonderful review! Providing top-quality service is so important to us, and we are delighted that Chris continues to provide you with nothing less! It is our pleasure to assist you in any way possible, and he will be honored to have earned your confidence and loyalty. We wish you the safest of travels, and we look forward to serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

July 20, 2021

Nice and clean dealership plus the service consultant always find you before you looking for him! Jacob will be the guy you looking for when you take your car to service. More

by AUDI KING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymundo Lopez, Phil Macias, Jacob Narasky
Jul 20, 2021 -

Audi Ontario responded

Thank you for taking the time to leave this wonderful review! Offering top-quality services is so important to us, and we are delighted that Jacob continues to provide you with nothing less! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of Jacob and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

July 20, 2021

Professional, helpful. Kind and caring. Very clean. Go out of the way to be helpful. I will return for service and recommend others to come More

by Milburnc54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia, Chris Davilia
Jul 21, 2021 -

Audi Ontario responded

Thank you so much for your excellent review and recommendation! Providing top-notch experiences is always our goal, and we are delighted that our team met your satisfaction. It is our pleasure to assist you in any way possible. We look forward to providing you and your vehicle with the best care in the years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

July 20, 2021

Miles was very courteous and helpful. The wait was ridiculous though for just changing my battery. Thank you for your time. The other staff was also nice. More

by Mrs C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Jul 21, 2021 -

Audi Ontario responded

Mrs. C, Thank you so much for taking the time to leave Miles this positive review! We are pleased that he and the team could be of valuable assistance to you throughout your visit. We thank you for confiding in our dealership with your automotive needs, and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

July 20, 2021

Vincent Wu was fantastic to work with. I enjoyed his prompt communication over text. Everything went according to Vincent’s plan. My only negative is that I wasn’t offered a ride to pick up my car - I h More

by jcoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Jul 27, 2021 -

Audi Ontario responded

We appreciate you taking the time to leave us this review. We are delighted that Vincent provided you with exceptional service and got your automotive needs taken care of. We do apologize that we didn't offer the ride back to our dealership or for a use of a loaner car. We do appreciate the feedback and we will look into this to see how we can improve processes. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton- General Manager

July 20, 2021

Jacob Narasky was great to work with. Communication was very efficient via text, he even came an found me when I didn't respond promptly. I will return for service in the future. More

by GC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Jul 21, 2021 -

Audi Ontario responded

Thank you so much for your positive review! Offering thorough and efficient services is so important to us, and we are so glad that Jacob met your satisfaction. We are honored to have earned your confidence and loyalty, and we look forward to providing you and your vehicle with the best care in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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