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Audi Ontario - Service Center

Ontario, CA

4.9
1,109 Reviews

1,109 Reviews of Audi Ontario - Service Center

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October 26, 2021

Jake Narasky saw me drive in and was ready with my paperwork. When some needed repairs were discovered by the service tech, Jake immediately contacted my extended warranty company and confirmed the More

by stevew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Oct 27, 2021 -

Audi Ontario responded

Steve, Thank you for your positive review! We are pleased that Jake could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 25, 2021

Jacob Narasky was very professional and answered all my questions. Thank you for your help. More

by Liliancarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Oct 25, 2021 -

Audi Ontario responded

Lilian, We are so glad that Jacob could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 21, 2021

First time in for servicing my car (10,000 miles came quick!). Chris Davila and the service department did a great job! In and out in a couple of hours...thanks! More

by lloydbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Oct 22, 2021 -

Audi Ontario responded

Lloyd, Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are delighted that Chris's efforts met your satisfaction. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 21, 2021

Great customer service. Vehicle was completed before promise time. Car wash was not the best. More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Oct 22, 2021 -

Audi Ontario responded

Victor, Thank you so much for your positive review. We are pleased that we can get you and your automotive needs efficiently taken care of. We always value hearing feedback from our guests, and we will address the your concerns with the car wash. We hope to see you back again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 21, 2021

Great experience in the service center. Vincent Wu was great. Everything was well prepared. He explained everything very clear. Less than 15 minutes, I was done and left with the loaner. No need to wait i More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Oct 22, 2021 -

Audi Ontario responded

Thank you so much for your 5-star review! We are delighted that Vincent provided you with a seamless and exceptional experience! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 15, 2021

This particular dealership has an excellent service department. The service reps there are all very good at what they do. Customer followup is always one of their best attributes. Miles Frank is one More

by fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia , Miles Frank, Vincent Wu
Oct 15, 2021 -

Audi Ontario responded

Fred, Thank you for taking the time to leave us this excellent review! Providing quality and efficient service is so important to us, and we are delighted that our efforts could meet your satisfaction! Miles will be honored to know how deeply you value his service. We hope to continue serving you and your automotive needs for many years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 14, 2021

By far the most pleasant, easiest, and most service oriented treatment ever! Car is perfect! Miles Frank went above and beyond! Definitely take your Audi there for servicing and ask for Miles! Thank yo More

by loriorourke24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Oct 15, 2021 -

Audi Ontario responded

Thank you for taking the time to leave Miles this excellent review! Providing top-notch service is always our goal, and we are delighted that his efforts could meet your satisfaction! He will be honored to have earned your kind recommendation. We hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 13, 2021

Very corteus,friendly greeting on arrival and departure.answered all my questions during my waiting time. More

by Vicbrit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miles frank, Miles Frank
Oct 14, 2021 -

Audi Ontario responded

Thank you so much for your positive review! We are delighted that Miles provided you with great care throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 11, 2021

I am very pleased with Audi of Ontario and would recommend this dealership to anyone looking for a new or used Audi. More

by Zack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sexton, Dean Vetricek, Vincent Wu
Oct 11, 2021 -

Audi Ontario responded

Zack, Thank you so much for your wonderful review and recommendation! We are delighted that our team could provide you with a 5-star experience! it is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 10, 2021

The servicing was extremely expensive. The dealership did not offer to toss in any extra items. The simply repair a $3.00 cost over $100.00. A $35.00 knob cost over $140.00 just to snap into place. They want More

by Bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
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