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Audi Ontario - Service Center

Ontario, CA

4.9
1,109 Reviews
Call Service Center (909) 292-1918

1,109 Reviews of Audi Ontario - Service Center

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December 17, 2021

Facility is very clean and the staff are polite My Facility is very clean and the staff are polite My advisor Jake Narasky was very helpful and kept me updated about the status of my vehicle More

by Jmehta007
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Report | Print
Dec 20, 2021 -

Audi Ontario responded

Thank you so much for your wonderful review! We are so glad that Jacob provided you and your vehicle with great care throughout your visit! It is our pleasure to serve you. We wish you the safest of travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 15, 2021

I took my vehicle in for the 10000 mile service. I was in and out within a few minutes for the drop off and pick up. More

by Lorisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Report | Print
Dec 15, 2021 -

Audi Ontario responded

Lorisa, Thank you so much for your 5-star rating! We are so glad that our team could get your automotive needs swiftly taken care of! It is our pleasure to assist you in any way possible. We wish you the safest of travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 15, 2021

Excellent service and friendly staff. The Service Advisor, Vincent Wu greeted me as soon as I pulled up. Vincent was spot on in diagnosing my car and the issued has been resolved. More

by jeannied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Sanders, Vincent Wu
Report | Print
Dec 16, 2021 -

Audi Ontario responded

Jeannie, Thank you for sharing the positive experience you had with Vincent! We are so glad that he provided you and your vehicle with great care throughout your visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 09, 2021

Great. Chris helped every step of the way. He kept me informed of the process and sent documents of the work being done. More

by R_G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Report | Print
Dec 10, 2021 -

Audi Ontario responded

Thank you so much for your excellent review! Providing thorough and efficient service is so important to us, and we are so glad that Chris's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 09, 2021

I always go here for proximity to my apartment. Easily to locate beside 10 freeway. More

by ERICKGAD0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Report | Print
Dec 10, 2021 -

Audi Ontario responded

Erick, Thank you for your 5-star rating! We greatly appreciate your business, and we hope to continue serving you and your automotive needs for many years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 09, 2021

Everyone is Very professional, clean and organized its my favorite Audi dealership and will keep coming back More

by jo2sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Dec 10, 2021 -

Audi Ontario responded

Thank you for taking the time to leave us this positive review! We are delighted that our team could consistently provide you with the quality service that you so much deserve! We wish you the safest of travels. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 09, 2021

At Audi Ontario, Chris Davila is a fantastic service advisor! Very professional, courteous, and friendly. More

by Mxdcut1e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Report | Print
Dec 10, 2021 -

Audi Ontario responded

Thank you for taking the time to leave Chris this wonderful review! He will be honored to hear of your kind words and to know how confident you are in his efforts. Providing top-notch service is always our goal, and we will certainly provide you with nothing less in the future! Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 09, 2021

I’ve had my car serviced at this dealership several times now and I must say I am very pleased. Miles Frank has helped me on every occasion. His professionalism coupled with his superb interpersonal and comm More

by GnarlsCarlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky, Miles Frank
Report | Print
Dec 10, 2021 -

Audi Ontario responded

Thank you for taking the time to leave us this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Miles and the team could consistently provide you and your vehicle with great care! It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

Dec 11, 2021 -

GnarlsCarlton responded

Hello Mr. Sexton, Thank you very much for taking the time to read my response. I am very satisfied with the interactions I’ve had with your service staff. However, upon going on one of my appointments for work this morning, the low oil level indicator came on. I then immediately pulled over to add yet another quart of oil so as not to cause damage to the engine. I’ve had my car service by Audi of Ontario on 3 separate occasions for the same issue. I’m not sure what to do at this point. I keep being told the car is good to go and I should have no problems with the burning of oil and leakage moving forward and I really need my car for work. I’ve missed almost a week the last time I took it in. I’m not sure what to do at this point. It makes me really sad. What do you advise at this point?

December 06, 2021

I brought my vehicle in for a software update and my service manager, Vincent Wu, got it taken care of quickly. I was checked in for the service and on my way in just a few minutes. I will go back to Au More

by Eric S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Dec 07, 2021 -

Audi Ontario responded

Thank you so much for your excellent review! We are so glad that Vincent could get your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. We wish you the safest of travels, and we look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 05, 2021

Very professional service department that is in constant communication with you during your service visit. Exemplary employees like Jake Narasky who took care of my vehicle and all the questions that I had More

by glenrocky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Report | Print
Dec 06, 2021 -

Audi Ontario responded

Thank you for taking the time to share your positive experience! Providing thorough and efficient service is so important to us, and we are pleased that Jacob's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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