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Audi Ontario - Service Center

Ontario, CA

4.9
1,109 Reviews
Call Service Center (909) 292-1918

1,109 Reviews of Audi Ontario - Service Center

Sort by
August 09, 2022

Took my Q3 for it’s first service this weekend and it was an amazing service. Thanks to Diana Perez. More

by yesyvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2022 -

Audi Ontario responded

Thank you so much for your positive review! We are so glad that Diana could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 09, 2022

Miles Frank service advisor got me a loaner even though they didn't have any. The broken part needed to be expedited from Germany. It arrived early and they fixed Q5E 2 weeks earlier than expected. Miles k More

by Bwoods742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Report | Print
Aug 10, 2022 -

Audi Ontario responded

Thank you for leaving Miles this positive review and recommendation! We are so glad that he took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 07, 2022

I come to this dealership for service. Everyone here exude excellence. I have a 2016 S5 and I do not trust anyone else with her. More

by Superdanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan , Vincent Wu
Report | Print
Aug 08, 2022 -

Audi Ontario responded

Thank you for your 5-star rating! It is an honor to have your confidence and loyalty, and we are glad that our team consistently provides you with top-notch service. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 05, 2022

Excellent customer service every time I go. It's consistent. Chris Davila was very kind, informative, and helpful. More

by Urfav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Report | Print
Aug 08, 2022 -

Audi Ontario responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Chris provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 29, 2022

Recently had to take my little red tt for service. Diana was so cordial, friendly and was a pleasure to deal with!! I highly recommend using her as your service advisor. More

by Zane Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Davilia
Report | Print
Aug 01, 2022 -

Audi Ontario responded

Zane, Thank you so much for your positive review! We are so glad that Diana provided you with top-notch service! She will be honored to have earned your kind recommendation. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 01, 2022

Vincent Wu was very courteous and efficient in the entire service process. Kept me up to date on its progress. Very helpful. More

by Xzaviorz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Jan 03, 2022 -

Audi Ontario responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that Vincent's efforts met your satisfaction! It is our pleasure to serve you. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 24, 2021

Miles did a great job communicating status of my recall service. He displayed behavior that puts the customer first. More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Report | Print
Dec 27, 2021 -

Audi Ontario responded

Patrick, Thank you for your 5-star rating! We are so glad that Miles provided you and your vehicle with great care throughout your visit. It is our pleasure to serve you. We wish you the safest of travels, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 24, 2021

Chris Davila in service was very nice and super helpful. Customer service was 10/10! More

by hewett.nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa, Chris Davilia
Report | Print
Dec 27, 2021 -

Audi Ontario responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are so glad that Chris's efforts met your satisfaction. Please drivee safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 22, 2021

Very friendly service advisor and from dropping off my car to driving off in loaner was less than 15 mins. Eat your heart out BMW of Ontario! More

by Benny M.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Report | Print
Dec 23, 2021 -

Audi Ontario responded

Benny, Thank you so much for your wonderful review! We are so glad that our team provided you a top-notch experience! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 22, 2021

My service professional Chris Davila is great and takes your car service needs seriously. He's honest and ultimately works for your benefit. Oh oh... and he loves the holidays!! Especially Thanksgiving and More

by Star J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Cano, Chris Davilia
Report | Print
Dec 23, 2021 -

Audi Ontario responded

Star, Thank you for taking the time to leave Chris this wonderful review! We are so glad that he consistently provides you with the quality service that you so much deserve! He will be honored to hear of your very kind words. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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