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Audi Ontario - Service Center

Ontario, CA

4.9
1,109 Reviews
Call Service Center (909) 292-1918

1,109 Reviews of Audi Ontario - Service Center

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November 16, 2022

This dealership is fast when responding to concerns. Mr. Wu, in the service department values customers, therefore, he provided superior professionalism and shows valued attentiveness towards the custo More

by mrbriankwestsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Nov 16, 2022 -

Audi Ontario responded

Thank you so much for your positive review! We are so glad that Vincent could provide you with the quality service that you deserve. Our customer's satisfaction is our utmost priority, and he will be delighted to hear of your kind words and to know that you valued his service. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

Nov 16, 2022 -

mrbriankwestsr responded

My pleasure!

November 13, 2022

Diana was vary attentive to my needs and appears knowledgeable in her area of profession. More

by shyb34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Audi Ontario responded

Thank you for sharing the positive experience you had with Diana! We are so glad that she took great care of you throughout your visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 11, 2022

Overall my experience was great. I was hoping to look at Q5's went I went in for service on my Q3, left with a newer Q5 thanks to Raymundo Lopez, Dean Vetricek and Vincent Wu. More

by ritewood
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez, Dean Vetricek, Vincent Wu
Report | Print
Nov 14, 2022 -

Audi Ontario responded

Thank you so much for your positive review! We are happy to hear that Raymundo, Dean, and Vincent could provide you with a 5-star experience. It is our pleasure to serve you. We warmly congratulate you on your new Audi Q5- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 10, 2022

Scheduled an appointment with Alex Wong. I arrived and he had paperwork already for me. He was able to get my car done sooner than expected. I picked up washed clean car and paperwork was re More

by Lorisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Audi Ontario responded

Lorisa, Thank you for leaving Alex this positive review! Offering quality and efficient service is so important to us here at Audi Ontario, and we are so glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that Alex and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 07, 2022

I always get great and specialized service from Audi Ontario! I will continue to do business with them! More

by jsmoore513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Report | Print
Nov 08, 2022 -

Audi Ontario responded

Thank you so much for your wonderful review! We are delighted that our team could consistently provide you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. We thank you for choosing Audi Ontario, and we hope that you do not hesitate to let us know how we may be of further to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 05, 2022

Great service. Easy scheduling process. Chris Davila was knowledgeable and delivered the vehicle before the promised time. More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Report | Print
Nov 07, 2022 -

Audi Ontario responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Chris provided you with nothing less. It is our pleasure to serve you and your Audi's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 01, 2022

Frank miles helped me out, he was very helpful. It felt as if he went the extra mile so satisfy my customer needs. More

by Rubencastillo98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Report | Print
Nov 02, 2022 -

Audi Ontario responded

Ruben, Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Frank's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future Audi needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 31, 2022

The service representative provided Excellent customer service and took care of all my service needs. More

by jaykkool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Oct 31, 2022 -

Audi Ontario responded

Thank you for your 5-star rating! We are happy to hear that our team took great care of you throughout your visit. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 29, 2022

MILES FRANK WAS EXCEPTIONAL! He made my first time experience at Audi Ontario very comforting as my Audi local dealership was of no help to my requests or service needed.. I trav More

by Rcbills
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Report | Print
Oct 31, 2022 -

Audi Ontario responded

Thank you so much for your wonderful review! We are so glad that Miles took great care of you, and he will be honored to have earned your kind recommendation. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 28, 2022

This dealership did an excellent job on my service. I’m highly recommend. And Vincent Wu is an exceptional advisor. He is very knowledgeable. More

by Jeffrey Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nabi, Vincent Wu
Report | Print
Oct 28, 2022 -

Audi Ontario responded

Thank you so much for your positive review and recommendation! We are so glad that Vincent could provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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