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Audi Ontario - Service Center

Ontario, CA

4.9
1,108 Reviews
Call Service Center (909) 292-1918

1,108 Reviews of Audi Ontario - Service Center

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March 16, 2023

Alex in the service department was very attentive and very pleasant to work with. Very Good experience! More

by dmortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wong
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Mar 16, 2023 -

Audi Ontario responded

dmortega, Thank you for sharing the positive experience you had with Alex here at Audi Ontario! Offering quality and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 15, 2023

Diana Perez was very helpful when I dropped off my car for a recall. She explained the process then she sent me to the next person who helped me with my rental. More

by jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Audi Ontario responded

Jules, Thank you for leaving Diana this positive review! We are so glad that she took great care of you and your vehicle. Providing thorough and efficient service is so important to us here at Audi Ontario. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 14, 2023

Vincent was very helpful and courteous. My car was ready as promised. Complimentary rides were great. More

by karenleewong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 14, 2023 -

Audi Ontario responded

Karen, Thank you for sharing the positive experience you had with Vincent here at Audi Ontario! We are so glad that he could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 12, 2023

Great customer service and friendly staff/environment. Vincent Wu was very helpful and gave me a great first time experience at this dealer. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 13, 2023 -

Audi Ontario responded

David, Thank you for choosing Audi Ontario and for your 5-star rating! We are happy to hear that Vincent could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 10, 2023

I drive very high miles on my A8L because it’s my mobile office, so I regularly bring my car in for maintenance service. Vincent Wu is always there to help me schedule an appointment, get a loaner, and make More

by Topman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 13, 2023 -

Audi Ontario responded

Thank you for leaving Vincent this 5-star rating! We are so glad that he consistently takes great care of you and your Audi A8 L. It is our pleasure to serve you and he will be delighted to know that you deeply value his service. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 07, 2023

The dealership is easily accessible to my home. It is clean and all staff is friendly. More

by chloereneec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Audi Ontario responded

Thank you so much for your wonderful review! We are glad that our team could provide you with a 5-star experience. Our guests' satisfaction is our utmost priority here at Audi Ontario. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 05, 2023

I ran into a pot hole on Monday. Called Vincent that same day a let him know that I will need a tire. He had scheduled me for an install on Tuesday. I was back on the road in one day More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 06, 2023 -

Audi Ontario responded

Danielle, Thank you so much for your positive review! We are happy to hear that Vincent could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 04, 2023

Great customer services by Diana Perez I scheduled an appointment for a recall and she took care of it but also notified me about my brakes which she took care of as well. Much appreciated 👍 More

by jose pech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Audi Ontario responded

Jose, Thank you so much for your positive review! We are so glad that Diana took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 03, 2023

Vincent Wu was out service representative. He was very helpful and kept us in the loop with everything that was going on with our car. More

by Rsmith2017
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 06, 2023 -

Audi Ontario responded

Thank you for sharing the positive experience you had with Vincent! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 01, 2023

I will only service my Audi with Vincent Wu. I worked with him at his last dealership and drive out of the way to continue working with him. He has been kind and courtesy from the beginning :) More

by Sachi soohoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Mar 01, 2023 -

Audi Ontario responded

Thank you for leaving Vincent this excellent review! We are so glad that he could consistently provide you with the quality care that you deserve. He will be delighted to know how confident you are in his efforts. We look forward to continue serving you and your Audi with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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