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Audi Ontario - Service Center

Ontario, CA

4.9
1,108 Reviews
Call Service Center (909) 292-1918

1,108 Reviews of Audi Ontario - Service Center

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May 06, 2023

They helped me get several appointments after canceling on them. Very courteous Alex Wong was on time and took good care of my Audi All worked good More

by Randa Guindi Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Audi Ontario responded

Randa, Thank you for your 5-star rating! We are so glad that Alex could provide you with quality and efficient service. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 06, 2023

Excellent service and communication. Staff was professional and friendly. I am very happy with my visit More

by linda.pasillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Audi Ontario responded

Linda, Thank you so much for your excellent review! Providing thorough and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Audi Ontario for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 03, 2023

Diana Perez was amazing, everyone was nice and they were able to get my car fixed sooner than expected. Love this dealership! More

by melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Audi Ontario responded

Melendez, Thank you for leaving Diana this positive review! We are so glad that she could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 29, 2023

Vincent Wu very professional and friendly. Vincent Wu is working very hard to give to me a great deal. Love it. will do it again. Thank You so much Vincent Wu. More

by Lincolnpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
May 01, 2023 -

Audi Ontario responded

Thank you for leaving Vincent this positive review! We are so glad that he could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 28, 2023

My service advisor, Alex Wong is the Best ! He is knowledgeable, professional and friendly to work with. He answers my text promptly when I have issues with my vehicle and kept me up to date wh More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Audi Ontario responded

Sunny, Thank you so much for your positive review! Offering thorough and efficient service is so important to us here at Audi Ontario, and we are glad that Alex provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 28, 2023

Honest, helpful and accommodating. I will only take my vehicle there for services and only buy vehicles from Audi Ontario. More

by tillybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Audi Ontario responded

Tillybear, Thank you so much for your excellent review! We are thrilled that our team could provide you with 5-star service. Our guests' satisfaction is our utmost priority here at Audi Ontario. It is an honor to have your confidence and loyalty, and we will certainly continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 27, 2023

Alex Wong is incredibly helpful when it comes to servicing my vehicle and keeping me updated on what it needs. We trust him so much that we started bringing my moms Audi to him as well and she’s jus More

by jae.rivera4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Audi Ontario responded

Jae.rivera4, Thank you for taking the time to leave Alex this wonderful review! We are so glad that he could consistently provide you with top-notch service. He will be delighted to hear of your kind words and to know how confident you are in his efforts. We look forward to continue serving yours and your mom's Audi needs in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 24, 2023

Diana was very friendly and a knowledgeable service advisor. Diana provided me with the best customer service! More

by davidg74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Audi Ontario responded

Davidg74, Thank you for sharing the positive experience you ha with Diana here at Audi Ontario! We are happy to hear that she could provide you with top-notch service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 22, 2023

Great service very informative and I loved the video of the inspection of my car. Vincent Wu was very pleasant and knowledgeable More

by meltemidil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Apr 25, 2023 -

Audi Ontario responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Vincent provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 21, 2023

My service advisor, Diana Perez, was very helpful during my service visit on 4/18/23. I came in for an oil change, but technician found I needed to replace both my engine mounts. Diana was able to contact m More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Audi Ontario responded

Kevin, Thank you for sharing the positive experience you had with Diana! We are so glad that she and the team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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