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1,146 Reviews of Audi Ontario - Service Center
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July 22, 2023
Problem was not corrected. History: After operating vehicle for over 90 minutes from Orange county to Barstow at 75 mi/hr no problem, but when slowed down to enter Barstow ex History: After operating vehicle for over 90 minutes from Orange county to Barstow at 75 mi/hr no problem, but when slowed down to enter Barstow exit, car started to shake at about 15 mi/hr, acceleration would not work, and just gradually parked in Canes parking lot, followed by car being towed to Audi Ontario for service. After picking up car, operated fine all the way home to OC, but when slowed down to enter my home street, same problem repeated. Car was again towed to Audi Mission Viejo for service again. Currently have a loaner car pending outcome. More
by tedtoch
Employees Worked With
Other Employees :
Dani Paiz was exceptional in her continuous communications with me about the progress of the repair. Very pleasant and a real asset to the service dept.
July 21, 2023
I am very pleased with my recent repair work done to my Q3. They were able to finally fix my window issue (sap in the mechanism) and then wash and vacuum my car. Communication was great. Q3. They were able to finally fix my window issue (sap in the mechanism) and then wash and vacuum my car. Communication was great. More
by jlabani65
Employees Worked With
July 21, 2023
Diane Perez’s knowledge gives me the confidence and trust that keeps me coming back. that keeps me coming back. More
by bduron
Employees Worked With
July 20, 2023
Quick through work Good break down of what was do very friendly and accommodating service friendly and accommodating service More
by tsciacca64
Employees Worked With
July 17, 2023
This review is for Dani Paiz and her service team. Dani was very patient hearing my concerns, documented everything. Dani and her team are exceptionally professional. All communication was prompt Dani was very patient hearing my concerns, documented everything. Dani and her team are exceptionally professional. All communication was prompt and respectful. I was pleasantly surprised. If your looking for peace of mind and professional team members for your next service. Audi Ontario is the way! -Best Regards, A L More
by albertlin90s
July 16, 2023
Dani Paiz is truly most important aspect of any dealership as a service writer. Sale is where it starts and the purchase should be more than fair but is a small percent of car ownership, it’s the dealership as a service writer. Sale is where it starts and the purchase should be more than fair but is a small percent of car ownership, it’s the service that you will deal with 95% of car ownership. Have a service write that keeps the owner informed, aware, provide recommendation as she does, people skills is an asset to you organization. She is the only one I like to take care on both are Audi’s. I have owned 86 cars in my life time of 67 years and she is in the top three service writers, thank you, Robert More
by rnvwyman
Employees Worked With
July 13, 2023
Did it one already give Dani Paiz a superior rating. Sales it important to be treated above average & more than fair. But as you know Service is very important because you spent 3-6 years Sales it important to be treated above average & more than fair. But as you know Service is very important because you spent 3-6 years More
by rnvwyman
Employees Worked With
July 13, 2023
My service rep, Diane Perez, has always been consistently accommodating and communicative. A wonderful rep! accommodating and communicative. A wonderful rep! More
by Freddy S.
Employees Worked With
