Audi Ontario - Service Center

Very friendly and knowledgible service advisor Ramon Flores. Kept me apprised of work as we went along. Flores. Kept me apprised of work as we went along. More

I always have my Cars serviced at Audi Ontario. Christian Orms is my Service advisor. Chris is very good at his job. Always Polite and informative. He always keeps me informed of my vehicle status. Christian Orms is my Service advisor. Chris is very good at his job. Always Polite and informative. He always keeps me informed of my vehicle status. Highly recommend him Greg Jones More

Very friendly and great Job, thanks for cleaning my car they take care on customers they take care on customers More

I Had a check engine light. Staff was very informative and helpful with my issue Staff was very informative and helpful with my issue More

Diana Perez was professional and cordial. Great customer service. She kept me informed of the progress. Great customer service. She kept me informed of the progress. More

Wonderful service. My service advisor, Dani Paiz was extremely helpful and nice. My mechanic Vince even test drove the car with me to make sure everything was working. My service advisor, Dani Paiz was extremely helpful and nice. My mechanic Vince even test drove the car with me to make sure everything was working. I highly recommend Audi Ontario More

Rating: ★★★★★ I recently had the pleasure of working with Raymundo, a great salesperson at the Audi car dealership in Ontario, and my experience was nothing short of outstanding. From the moment I walke with Raymundo, a great salesperson at the Audi car dealership in Ontario, and my experience was nothing short of outstanding. From the moment I walked onto the lot, it was evident that Raymundo was dedicated to providing exceptional customer service and making the car-buying process as smooth as possible. First and foremost, Raymundo's extensive knowledge about the vehicles on the lot was impressive. He took the time to understand my specific needs and preferences, and then proceeded to guide me through a selection of vehicles that aligned with my requirements. His expertise was evident as he explained the features and specifications of each car, ensuring that I had a clear understanding of what I was considering. Raymundo's patience, attentiveness, and genuine interest in helping me find the right vehicle made the entire experience both enjoyable and stress-free not to mention he was funny. Furthermore, Raymundo's professionalism and transparency were truly commendable. He provided me with all the necessary information regarding pricing, financing options, and warranties, ensuring that I had a comprehensive understanding of the financial aspects of the transaction. I never felt pressured or rushed into making a decision, as Raymundo emphasized the importance of making an informed choice that I would be satisfied with in the long run. Raymundo's exceptional communication skills were also worth mentioning. He promptly responded to all my inquiries, whether in person, over the phone, or via email. His willingness to address any concerns or questions I had, no matter how trivial, further demonstrated his commitment to customer satisfaction. It was evident that he genuinely cared about establishing a strong rapport with his clients and ensuring a positive buying experience. Lastly, Raymundo's attention to detail and commitment to going above and beyond stood out throughout the entire process. He meticulously explained the paperwork, walked me through the various steps involved, and even assisted in coordinating the necessary paperwork with the dealership's finance department. His dedication to ensuring that every aspect of the transaction was handled smoothly and efficiently was truly impressive. In conclusion, I cannot recommend Raymundo highly enough. His exceptional service, expertise, professionalism, and genuine care for his customers set him apart from other salespeople I have encountered. If you're in the market for a new or used car, I wholeheartedly recommend seeking out Raymundo at the dealership. I am confident that, like me, you will have a fantastic experience and drive away with a car that meets all your needs. More

They did a great job for my car’s annual maintenance with unexpectedly fast time. unexpectedly fast time. More

Alex wong has been great, got my Q5 up and running without a hiccup. Highly recommended without a hiccup. Highly recommended More

Problem was not corrected. History: After operating vehicle for over 90 minutes from Orange county to Barstow at 75 mi/hr no problem, but when slowed down to enter Barstow ex History: After operating vehicle for over 90 minutes from Orange county to Barstow at 75 mi/hr no problem, but when slowed down to enter Barstow exit, car started to shake at about 15 mi/hr, acceleration would not work, and just gradually parked in Canes parking lot, followed by car being towed to Audi Ontario for service. After picking up car, operated fine all the way home to OC, but when slowed down to enter my home street, same problem repeated. Car was again towed to Audi Mission Viejo for service again. Currently have a loaner car pending outcome. More