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Audi Ontario - Service Center

Ontario, CA

4.9
1,104 Reviews

1,104 Reviews of Audi Ontario - Service Center

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August 23, 2023

Dani Paiz is a very sweet and polite young lady! Dani provided excellent customer service with great updates about the status of my car, she always kept me in the loop. More

by Alexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Audi Ontario responded

Alexa, Thank you for leaving Dani this positive review! We are so glad that Dani took great care of you and kept you well informed throughout the process. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 14, 2023

Ramon Flores took good care of my car & communicated with updates throughout the day. Detailed explanation & video proof was sent of the work that needed to be done More

by dhardimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Audi Ontario responded

Thank you for sharing the positive experience you had with Ramon here at Audi Ontario! We are so glad that he could get your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 12, 2023

Great service. Dani Paiz was the service advisor. She coordinated everything at the highest level. I am very pleased with the experience, and will return again when More

by xdocgx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Ontario responded

Thank you for taking the time to leave us this positive review! Providing a top-notch experience is always our goal here at Audi Ontario, and we are glad that Dani's efforts could meet your satisfaction. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 11, 2023

My service person - Dani Paiz communicated throughout the process. Her customer service skills were excellent, and made sure I was always informed on what was going on. More

by scdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Ontario responded

Thank you so much for your wonderful review! We are so glad that Dani took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that Dani and the rest of the team here at Audi Ontario may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 11, 2023

Diana Perez was very professional and helpful. She always gave me updates the entire process regarding my vehicle and made sure I understood everything that was going on. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Ontario responded

Karen, Thank you for sharing the positive experience you had with Diana! We are so glad that she took great care of you. It is our pleasure to serve you an your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 07, 2023

I was helped by Diana Perez, amazing customer service, was really taken care of and made sure that everything went smoothly. More

by Andresdelfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your positive review! We are happy to hear that Diana could provide you with a smooth, top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 05, 2023

This is for Dani Paiz and her service team, as well, as Anthony Lee and his sales team. I ordered a car from Ontario of Audi and purchased a Q5 for the family. Dani Paiz has done another amazing job More

by Tnguyeenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Ontario responded

Trinh, Thank you for taking the time to leave us this wonderful review! We are delighted that Dani and Anthony could consistently provide you with the quality care that you deserve, and that Dani could make this experience servicing your Audi Q5 no different. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 04, 2023

Fast and excellent service thanks to Diana Perez she mad sure I got the best and efficient results when I had any problems. More

by jorgeac788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Ontario responded

Thank you for sharing the positive experience you had with Diana here at Audi Ontario! Offering quality and efficient service is so important to us, and we are glad that she provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 04, 2023

Thanks to Alex and the team at Ontario Audi service department for the excellent service! More

by lloydbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Ontario responded

Thank you so much for your positive review! We are so glad that Alex and the team took great care of you. Providing top-notch service is so important to us here at Audi Ontario. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 04, 2023

Organized, clean, fully staffed by eager and knowlegeable personnel. Ramon Flores, my service writer, was particulary helpful and efficient with dealing with my service requiremenr and advise. More

by rizal montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Ontario responded

Thank you so much for your excellent review, Rizal! We are happy to hear that Ramon could provide you with quality and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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