Audi Ontario - Service Center

Will return to this dealer for service By far better service at this Audi dealership service department than McKenna Audi in Downey. Rick Zabala was very professional and helpful. They offe By far better service at this Audi dealership service department than McKenna Audi in Downey. Rick Zabala was very professional and helpful. They offered me a loaner vehicle until my service was finished which is what you would expect from a luxury brand. Service was done in a timely manner. Even though this dealer is further from my home, I will return again for any future service needs. More

Excellent Service Great service, RICK awesome advisor!! Highly recommended dealer to service your AUDI!! Quick appointment, quick service Very convenient this new lo Great service, RICK awesome advisor!! Highly recommended dealer to service your AUDI!! Quick appointment, quick service Very convenient this new location for the Inland empire:) More

Service appointment Luis Macias will be my go to advisor from now on. First time taking my Audi Q7. Brake light came on. They couldn't of nicer and worked with me t Luis Macias will be my go to advisor from now on. First time taking my Audi Q7. Brake light came on. They couldn't of nicer and worked with me to resolve this. More

Wonderful service !! My advisor Luis Macias was Amazing. Explained very calmly And easy to understand terms. Always kept me updated never had any issues wonderful experien My advisor Luis Macias was Amazing. Explained very calmly And easy to understand terms. Always kept me updated never had any issues wonderful experience here More

Service Department I recently took my Audi RS5 in for regular service maintenance and worked with Luis Macias. He did an excellent job answering my questions and making I recently took my Audi RS5 in for regular service maintenance and worked with Luis Macias. He did an excellent job answering my questions and making me feel comfortable. The work took longer than expected but he arranged for a fellow employee to give me a ride to pick up some lunch down the street. I would highly recommend Luis and Ontario Audi for all your Audi needs. More

Kind & professional Everyone was very kind & processional! Glad to be able have service completed within our community best thing ever! Thanks Guys!!! Oh yeah the rental Everyone was very kind & processional! Glad to be able have service completed within our community best thing ever! Thanks Guys!!! Oh yeah the rental was just like my car so I didn't have to adjust a thing😊Again Thanks for being there!!!😋 More

Service Appointment for Recalls First time visit for service recalls. When I made the appointment I was given the Service Consultants name (Luis Macias) and a time I'd be expected. First time visit for service recalls. When I made the appointment I was given the Service Consultants name (Luis Macias) and a time I'd be expected. I was also told all necessary parts were available and I would have my car back same day. When I arrived and checked in with Luis Macias he was expecting me, all paper work was completed and ready for my signature. I received a call when the work was completed and when I arrived to pick up my car I only had to wait a few minutes and Luis had my car all ready. More

Friendly and Knowledgeable This was my first encounter with Audi service in Southern California and Luis Macias really rescued the experience for me. He made sure the paperwork This was my first encounter with Audi service in Southern California and Luis Macias really rescued the experience for me. He made sure the paperwork appropriately, spoke clearly about the services needed, and helped coordinate my loaner and payment. I would be looking at another Audi dealership except for his great customer service with me. More

Service Review Had scheduled a service with Luis Macias when I was there for previous concern on my car. Always professional and excellent service rep to work with. Had scheduled a service with Luis Macias when I was there for previous concern on my car. Always professional and excellent service rep to work with. More

Luis Macias Brought my '16 A4 in for 25k service and to have Eckbond address some issues on my rear bumper. Luis Macias was my service advisor and I immediately Brought my '16 A4 in for 25k service and to have Eckbond address some issues on my rear bumper. Luis Macias was my service advisor and I immediately remembered him from over 5 years ago, as a service provider from another dealership brand. I had the same exceptional attitude and service from him this time, as I remembered from before. Luis put me in a loaner for the day, and when Eckbond was not immediately responsive, extended my loaner over the weekend. Turns our Eckbond only works on sheet metal areas of the car, not the bumpers, so Luis ordered some touch up paint as a proactive gesture, w/out me asking. Luis Macias is very professional, very friendly, very easy and fun to chat with. Luis will be my go to guy in the service department. More