Audi Ontario - Service Center

Great, friendly and extremely knowledgeable service advisor Rick Zabala, the service advisor was fantastic to work with! He was very friendly, professional and extremely knowledgeable. He was able to answer a Rick Zabala, the service advisor was fantastic to work with! He was very friendly, professional and extremely knowledgeable. He was able to answer all of my questions and he assisted me with everything on a courteous and professional level and answered all my questions promptly. One of the best service advisors I've ever had! Sean was also an exceptional service manager. I had run into a couple of problems and he resolved all issues professionally and promptly. He runs a very tight ship and is so easily approachable, down to earth and friendly! Thank you Sean! More

Peace of mind My Audi is little over a year old, my battery kept going out. This was causing me such stress.I showed up at Ontario Audi service and Luis Macias was My Audi is little over a year old, my battery kept going out. This was causing me such stress.I showed up at Ontario Audi service and Luis Macias was the service specialist who came to my aid. He assured me that he will take car of the situation and for me not to worry. Audi replaced my battery at no charge without any hesitation. Praise The Living God for His goodness and favor. Luis Macias was very patient, he clearly saw that I was very distressed behind this matter. He knew how to calm me down. Thanks to Luis Macias for applying his interpersonal skills. More

Excellent from the moment I walked in the door the salesman were very friendly service they finish my car in was in a significant time. Great from the moment I walked in the door the salesman were very friendly service they finish my car in was in a significant time. Great More

Service I took my A6 for service and Rick took great care of my car. I also got a new A5 loaner loved the car. The service department here is excellent. I hig I took my A6 for service and Rick took great care of my car. I also got a new A5 loaner loved the car. The service department here is excellent. I highly recommend it. Great new dealer. More

Unmatched service! Go see Luis Macias for all of your Audi service needs - he is superb to work with, and will ensure you get top-notch service every time. Go see Luis Macias for all of your Audi service needs - he is superb to work with, and will ensure you get top-notch service every time. More

End of lease/ return I went in to return my Audi A5 since my three years were up and when I first walked in Luis Macias was there to my right side on the service side of t I went in to return my Audi A5 since my three years were up and when I first walked in Luis Macias was there to my right side on the service side of the dealership and anyways he was just beyond helpful and sweet and patient! He helped me in every possible way that he could and definitely went above and beyond to give me the best customer service there at audi of Ontario. He has a excellent sense of humor and so much patience for his customers. I highly recommend you go in and ask for him More

Great honest service Service rep Luis Macias informed me that my car was still under a maintenance package purchased from the previous owner. I was able to use it since it Service rep Luis Macias informed me that my car was still under a maintenance package purchased from the previous owner. I was able to use it since it wasn't expired yet and saved me $. Thanks again! More

Will return to this dealer for service By far better service at this Audi dealership service department than McKenna Audi in Downey. Rick Zabala was very professional and helpful. They offe By far better service at this Audi dealership service department than McKenna Audi in Downey. Rick Zabala was very professional and helpful. They offered me a loaner vehicle until my service was finished which is what you would expect from a luxury brand. Service was done in a timely manner. Even though this dealer is further from my home, I will return again for any future service needs. More

Excellent Service Great service, RICK awesome advisor!! Highly recommended dealer to service your AUDI!! Quick appointment, quick service Very convenient this new lo Great service, RICK awesome advisor!! Highly recommended dealer to service your AUDI!! Quick appointment, quick service Very convenient this new location for the Inland empire:) More

Service appointment Luis Macias will be my go to advisor from now on. First time taking my Audi Q7. Brake light came on. They couldn't of nicer and worked with me t Luis Macias will be my go to advisor from now on. First time taking my Audi Q7. Brake light came on. They couldn't of nicer and worked with me to resolve this. More