Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Novi
Novi, MI
377 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 377 reviews
October 30, 2025
i've done business with Audi for a long time and Justin has been nothing but professional, accommodating, kind and very helpful has been nothing but professional, accommodating, kind and very helpful More
by Ssemandoc
October 30, 2025
Justin makes bringing my car in for service the easiest and most confident exapeience. He exsplains before and after to me tomake sure I understand. I will always bring my car to Justin , he is honest and and most confident exapeience. He exsplains before and after to me tomake sure I understand. I will always bring my car to Justin , he is honest and kind. More
by joannshay
Employees Worked With
Justin Osborn
October 30, 2025
Excellent service. Knowledge and friendly people. Convenient and clean building. I would recommend it to anyone. Knowledge and friendly people. Convenient and clean building. I would recommend it to anyone. More
by Mike
Employees Worked With
Service, Christal Jessica, not sure their names
October 29, 2025
Scheduling my service was easy and efficient. They were even accommodating when I had to make changes to my schedule. I appreciated the fact that they washed my car before returning it to me. They were even accommodating when I had to make changes to my schedule. I appreciated the fact that they washed my car before returning it to me. More
by Emily
Employees Worked With
Justin in Service
October 22, 2025
My experiences at this dealership has not been great in the past but whether it’s the new location or dealing with Justin in service, I had a great experience this time. Took care of a recall on the same the past but whether it’s the new location or dealing with Justin in service, I had a great experience this time. Took care of a recall on the same visit as a service call without having to return. Shuttle service was efficient. Sales person was friendly. I may buy another Audi! More
by Jules
October 19, 2025
Always as comfortable and friendly services for my regular maintenance! Quickly than my expectations, Price also transparent in the beginning. regular maintenance! Quickly than my expectations, Price also transparent in the beginning. More
by Jessica
Employees Worked With
October 19, 2025
The service people are wonderful! ! They are always very friendly and very efficient. I would highly recommend them to anyone. ! They are always very friendly and very efficient. I would highly recommend them to anyone. More
by Mary Wojcik
Employees Worked With
