Audi Norwell

Tricky situation, very satisfied customer! My situation was difficult to handle and I live out of state but Will Smith and Alex V did a great job making sure I got my dream car! They were kind My situation was difficult to handle and I live out of state but Will Smith and Alex V did a great job making sure I got my dream car! They were kind and worked fast. I was treated with respect and courtesy the entire time. I would 100% recommend this dealership to anyone looking for quality customer service and an excellent vehicle! More

Love the A6 Nick Losee is very knowledgeable and professional. Excellent value. Everyone at Audi of Norwell was very friendly and their customer service is seco Nick Losee is very knowledgeable and professional. Excellent value. Everyone at Audi of Norwell was very friendly and their customer service is second to none. Love the A6 More

Great service, extremely friendly and knowledgeable Came in looking for a new Q7. I met with Nick Losee and he gave me a great tour of the car and answered all my questions. Ended up with a great deal a Came in looking for a new Q7. I met with Nick Losee and he gave me a great tour of the car and answered all my questions. Ended up with a great deal and couldn't be happier. More

A FANTASTIC Audi Experience! A casual stroll to Audi Norwell to obtain some information about a future S5 purchase, led me to see a 2017 SQ5, meet with Scott McDonald, have a very A casual stroll to Audi Norwell to obtain some information about a future S5 purchase, led me to see a 2017 SQ5, meet with Scott McDonald, have a very pleasant and insightful conversation, resulting in a lease swap of my 2016 Q5 for the 2017 SQ5! Can not be happier! No hassle, direct and to the point information and pricing, with NONE of the haggling nonsense. Was introduced to Scott's supervisoer, GM Mike Gaughran, who took the time to make sure I was satisfied and pleased with my new Audi. I look forward to obtaining the S5 convertible we spoke of, asap! More

A veteran helping a fellow veteran Our search for a new car lead me to Audi in Norwell to look at and drive a Ford Edge. We arrived later than expected because our dog had hurt his leg Our search for a new car lead me to Audi in Norwell to look at and drive a Ford Edge. We arrived later than expected because our dog had hurt his leg earlier in the day but were greeted by Scott McDonald. He actually keeps dog treats at his desk! We drove the car and negotiated a great price without alot of the classic back and forth that no one likes. Everything was explained and we knew it was a good deal. We then met with Steve Kasmarek in the finance office to complete the rest of the paperwork. We will be driving back and forth to Florida and he went through the details of a bumper to bumper warranty that will cover us on our road trips down south. Once they discovered I am a disabled veteran they are helping us through the process of getting me disabled veteran plates, saving me thousands of dollars in sales and excise taxes. All while staying open over an hour past closing time. Go see the team at Audi in Norwell for a stress free and professional experience. Joe B. More

A wonderful experience I recently purchased a previously owned Audi Q5 SUV from Audi in Norwell, MA. If you are thinking of leasing, purchasing a new or a previously owned I recently purchased a previously owned Audi Q5 SUV from Audi in Norwell, MA. If you are thinking of leasing, purchasing a new or a previously owned Audi you need to see Nick Losee. He is the sales person who took excellent care of me. A very knowledgeable, caring and helpful young man. Spends as much time as you need on all of the features of the Audi and returns phone calls, too. Even after several months. Just call Audi and ask for Nick . You won’t regret it! More

Great sales experience! Worked with Scott to purchase a used car. Even though it was not a fancy Audi, he made me feel like like I was the most important customer in the plac Worked with Scott to purchase a used car. Even though it was not a fancy Audi, he made me feel like like I was the most important customer in the place. Scott was professional and made the process more comfortable for us. Buying cars is stressful, but not with Scott. Thank you! More

Professional experience. I had leased Audi's from 2 other dealerships over the years and decided to try Audi Norwell. I had very specific parameters and my sales person was a I had leased Audi's from 2 other dealerships over the years and decided to try Audi Norwell. I had very specific parameters and my sales person was able to find just the right vehicle. I put him through the riggers, but he kept a positive attitude and provided exactly what I was looking for. I am not an easy customer, but my salesman was a consummate professional. Thank you Scott More

Terrible customer service I was trying to order a new car. I provided all this info asked for. On numerous occasions it was 5 days before I got a response from the sales person I was trying to order a new car. I provided all this info asked for. On numerous occasions it was 5 days before I got a response from the sales person. Even if someone doesn't have an answer, it is only courteous to response and say so. No excuses. More

Unavailable for scheduled appointment Made an appt. with Chris for 1 pm. Saturday for end of lease purchase or a new vehicle. Chris was unavailable and no sales staff at all were availabl Made an appt. with Chris for 1 pm. Saturday for end of lease purchase or a new vehicle. Chris was unavailable and no sales staff at all were available. I was told to call the leasing company after waiting for 45 months minutes and do it myself. The lease company told me to that staff at Audi should be taking care of it. Poor customer service- very disappointed! More