Audi Norwell
Norwell, MA
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As described I found this car online and it was exactly as described by Audi Norwell. I knew exactly what I wanted and I did not want to make the 150 mile drive on I found this car online and it was exactly as described by Audi Norwell. I knew exactly what I wanted and I did not want to make the 150 mile drive only to find that the car would be a disappointment. I did not feel pressured in any way by the salesman (Nick Losee). He was able to answer all my questions about any of the features which I was unfamiliar with. I have been driving Audis exclusively since 1985 and find them to be a good value for the money spent. More
Excellent customer service and sales person When I started the search for a new car, I did my due diligence and test drove four different vehicles at four manufacturers. I pretty quickly narro When I started the search for a new car, I did my due diligence and test drove four different vehicles at four manufacturers. I pretty quickly narrowed it down to two, the Audi Q5 and a comparable SUV. There were factors to consider besides just the car, including the ability to work with the salesperson and staff to get the car I wanted without the high pressure sales tactics as well as the future service relationship I would have with the dealership. I was very upfront with Nicke Losee, the salesperson I dealt with about what I liked about both SUVs. Besides being extremely knowledgeable about the Audi, he was also very knowledgeable about the differences in the two SUVs that actually lead me to make the decision to go with the Q5. When my husband and I were ready to finalize the transaction, Nick was a complete professional and worked to get us the price we were comfortable with. Circumstances were such that we were not going to be able to take delivery when the car was ready and there were no runners available, so Nick drove the car to my home. He has been very responsive to questions and has assured me I can call whenever I have a question or issue and he will take care of it. He was an absolute pleasure to work with and the customer service at Audi Norwell is very impressive. I would recommend Audi Norwell and Nick Losee to anyone. More
Excellent Dealership Customer service and attention to detail are outstanding. Purchase process was great and not pressured. Not the first vehicle I have purchased there Customer service and attention to detail are outstanding. Purchase process was great and not pressured. Not the first vehicle I have purchased there and I will be there for the next one. More
Audi Q5 I recently purchased a 2018 Q5 form Audi Norwell. Nick Losee was the Audi Brand Sales Person I worked with. Nick is very personable, honest, informa I recently purchased a 2018 Q5 form Audi Norwell. Nick Losee was the Audi Brand Sales Person I worked with. Nick is very personable, honest, informative and easy to work with. Class act for a great brand. I would highly recommend this dealership. Great experience ! More
Great Experience I spent some time on the internet investigating crossover vehicles. The Q7 was ideal. I went to several dealerships to check out a few different compe I spent some time on the internet investigating crossover vehicles. The Q7 was ideal. I went to several dealerships to check out a few different competitiors and then came to the Audi Norwell. Nick Losee was the first salesman that came over to me and was extremely nice and a very good listener. I told him what was important for me to have in the vehicle and he helped me identify the right Audi vehicle and the interior package within my price range. The dealership on a whole was straightforward and didn't waste any time getting the deal done. I found Nick Losee to be amazing in answering all my questions, particularly with technology that comes with the Audi product. Instead of handing me the maual, Nick actually spent time showing me how to use it. It was an overall great experience! More
Q7 Purchase I recently purchased a 2017 Q7 form Audi Norwell. Great experience ! Tom Smelstor was the Audi Brand Specialist (Sales Person) I worked with. Tom i I recently purchased a 2017 Q7 form Audi Norwell. Great experience ! Tom Smelstor was the Audi Brand Specialist (Sales Person) I worked with. Tom is very personable, honest and easy to work with. Class act for a great brand. I have also had my vehicles serviced at this dealership for many years. The service is consistently top notch. I would highly recommend this dealership. More
Perfect Experience! I went into the dealership on my day off and they were having a store meeting. I asked for salesman Nick Loose. Nick saw me and came right over and we I went into the dealership on my day off and they were having a store meeting. I asked for salesman Nick Loose. Nick saw me and came right over and we both exchanged pleasantries and we were off. I told him what I was interested in and he brought me to that exact car. Everything was smooth and easy and everything I asked him he answered with ease and confidence. There is no doubt that my next vehicle with come from Audi Norwell and be sold to me by Nick Loose. More
2018 Q7 - No Regrets!!! I recently bought a 2018 Audi Q7 and could be more pleased with the experience. Going into the dealership I knew the car I wanted and was ready to go I recently bought a 2018 Audi Q7 and could be more pleased with the experience. Going into the dealership I knew the car I wanted and was ready to go through a long drawn out process where I was going to have to play the negotiating game to get what I wanted. I couldn't have been more wrong at the end result. I worked with Ken Bourne to find the right car with at the right price. Ken and the staff at Audi Norwell made the luxury car buying experience an enjoyable one. The general manager even checked in on the process to make sure that my needs and expectations were being met. I would have no hesitation recommending Ken & Audi Norwell to my friends and family. More
Awsome place to do business I went in looking for a preowned car, originally an A4 a few months back. They didn't have what I was looking for. My salesman Chris said he would fol I went in looking for a preowned car, originally an A4 a few months back. They didn't have what I was looking for. My salesman Chris said he would follow up with me when something I was looking for came in. Well a month later i get a phone call from Chris saying my car just showed up. Excellent followup and service. More
Best Audi A4 Friendly Dealership I was having my 8 year old Audi being serviced and decided to look at the new models. I met Ken Bourne an Audi Brand Specialist. He was great knowled I was having my 8 year old Audi being serviced and decided to look at the new models. I met Ken Bourne an Audi Brand Specialist. He was great knowledgeable friendly no pressure. He not only focused on my needs but what was important for my wife. We test drove the new A4. The Dealership worked with in my budget. I never expected to drive home in a new car that day but, I did. I returned to the Dealership about 3 weeks later and Ken answered all my questions and was patient with all my questions. I can not recommend Audi Norwell and Ken Bourne enough. More