
Audi Norwell
Norwell, MA
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Outstanding! Everyone that we worked with at Audi Norwell was excellent. They were knowledgable, accommodating and we got a great deal too!.This is our first Audi Everyone that we worked with at Audi Norwell was excellent. They were knowledgable, accommodating and we got a great deal too!.This is our first Audi - we bought a new A4 and we love it! John Martinelli was the salesperson and was top notch.So was Beher, and Steve K, the Finance person. All staff were great and I would highly recommend this dealership. More
New A4 I was referred to Ken Bourne at Audi Norwell; I was looking at the Volvo and A4. I have had Volvo’s for 15 years. Ken listened to my needs understood I was referred to Ken Bourne at Audi Norwell; I was looking at the Volvo and A4. I have had Volvo’s for 15 years. Ken listened to my needs understood my budget and showed me the A4 that best fit into my needs. I live very close to an Audi dealer closer to me, but the trip was well worth it. Ken took his time explaining the features and controls of the A4, and explained that we will get together again to review and answer questions that I will have over the next few weeks. The Audi A4 was nicer than the new Volvo so I am very with my purchase. It is certainly worth the experience to go to Audi Norwell and ask for Ken. More
Great Audi Salesperson I worked with Nick Losee for 6 months before I was actually able to purchase my fabulous A3. This was due to the VW buyback process. Nick is the most I worked with Nick Losee for 6 months before I was actually able to purchase my fabulous A3. This was due to the VW buyback process. Nick is the most knowledgeable and honest car salesman I have ever dealt with. He listened to all my concerns and needs to help me select the perfect car. Nick made the usually nasty experience one that was completely the opposite! You can not go wrong working out a deal with Nick! This is by far my most favorite car I have ever owned. More
Great Audi brand sales person, dealer I purchased a new 2018 Q5 2 months ago. I just received another follow up call from my sales person, Nick Losee asking me if I had any issues or ques I purchased a new 2018 Q5 2 months ago. I just received another follow up call from my sales person, Nick Losee asking me if I had any issues or questions about my Q5. I was impressed on the follow up call. Nike was the perfect sales person I had arrived to have a damaged tire on my 2016 Q5 While there I wondered into the showroom and looked at The Q5. Nick came over to point out all new Q5. I mentioned I was not in the market to replace my 2016 car. The next day when I returned the loaner car and picked up my car, Nike asked if I had time to test drive the 2018. Long story short nick was a very good listener, a class act. I was very particular on the color, interior and extras. He found the exact car at another dealer traded one of their own He worked the price and we made a deal Would never had happened if it was not for his style Completely happy with the 2018 vs my 2016 what an Step up in attributes and mileage Also a great attentive service department More
As described I found this car online and it was exactly as described by Audi Norwell. I knew exactly what I wanted and I did not want to make the 150 mile drive on I found this car online and it was exactly as described by Audi Norwell. I knew exactly what I wanted and I did not want to make the 150 mile drive only to find that the car would be a disappointment. I did not feel pressured in any way by the salesman (Nick Losee). He was able to answer all my questions about any of the features which I was unfamiliar with. I have been driving Audis exclusively since 1985 and find them to be a good value for the money spent. More
Excellent customer service and sales person When I started the search for a new car, I did my due diligence and test drove four different vehicles at four manufacturers. I pretty quickly narro When I started the search for a new car, I did my due diligence and test drove four different vehicles at four manufacturers. I pretty quickly narrowed it down to two, the Audi Q5 and a comparable SUV. There were factors to consider besides just the car, including the ability to work with the salesperson and staff to get the car I wanted without the high pressure sales tactics as well as the future service relationship I would have with the dealership. I was very upfront with Nicke Losee, the salesperson I dealt with about what I liked about both SUVs. Besides being extremely knowledgeable about the Audi, he was also very knowledgeable about the differences in the two SUVs that actually lead me to make the decision to go with the Q5. When my husband and I were ready to finalize the transaction, Nick was a complete professional and worked to get us the price we were comfortable with. Circumstances were such that we were not going to be able to take delivery when the car was ready and there were no runners available, so Nick drove the car to my home. He has been very responsive to questions and has assured me I can call whenever I have a question or issue and he will take care of it. He was an absolute pleasure to work with and the customer service at Audi Norwell is very impressive. I would recommend Audi Norwell and Nick Losee to anyone. More
Excellent Dealership Customer service and attention to detail are outstanding. Purchase process was great and not pressured. Not the first vehicle I have purchased there Customer service and attention to detail are outstanding. Purchase process was great and not pressured. Not the first vehicle I have purchased there and I will be there for the next one. More
Audi Q5 I recently purchased a 2018 Q5 form Audi Norwell. Nick Losee was the Audi Brand Sales Person I worked with. Nick is very personable, honest, informa I recently purchased a 2018 Q5 form Audi Norwell. Nick Losee was the Audi Brand Sales Person I worked with. Nick is very personable, honest, informative and easy to work with. Class act for a great brand. I would highly recommend this dealership. Great experience ! More
Great Experience I spent some time on the internet investigating crossover vehicles. The Q7 was ideal. I went to several dealerships to check out a few different compe I spent some time on the internet investigating crossover vehicles. The Q7 was ideal. I went to several dealerships to check out a few different competitiors and then came to the Audi Norwell. Nick Losee was the first salesman that came over to me and was extremely nice and a very good listener. I told him what was important for me to have in the vehicle and he helped me identify the right Audi vehicle and the interior package within my price range. The dealership on a whole was straightforward and didn't waste any time getting the deal done. I found Nick Losee to be amazing in answering all my questions, particularly with technology that comes with the Audi product. Instead of handing me the maual, Nick actually spent time showing me how to use it. It was an overall great experience! More
Q7 Purchase I recently purchased a 2017 Q7 form Audi Norwell. Great experience ! Tom Smelstor was the Audi Brand Specialist (Sales Person) I worked with. Tom i I recently purchased a 2017 Q7 form Audi Norwell. Great experience ! Tom Smelstor was the Audi Brand Specialist (Sales Person) I worked with. Tom is very personable, honest and easy to work with. Class act for a great brand. I have also had my vehicles serviced at this dealership for many years. The service is consistently top notch. I would highly recommend this dealership. More