Audi Norwell
Norwell, MA
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I have been a customer of this dealership since 2008. All the cars I have purchased were fabulous. The staff is friendly, respectful, knowledgeable and willing to answer any questions. The facility is All the cars I have purchased were fabulous. The staff is friendly, respectful, knowledgeable and willing to answer any questions. The facility is immaculate. More
This is my 4th Audi purchased from Audi of Norwell and was the most pleasurable experiences of them all My Sales Agent, Kyle White, went out of his way to find the exact car I was looking for with all th was the most pleasurable experiences of them all My Sales Agent, Kyle White, went out of his way to find the exact car I was looking for with all the options that I wanted He always kept me informed as to when the car would be available and when I went to pick up the car, he went thru all the features of the car and PATIENTLY answered all my questions As far as going above and beyond what he had to do, when we traded our old Audi in, my wife mentioned that we had lost her Mothers wedding ring in the car several months before and could never find it, Kyle decided to try to find it and after about 30 minutes, he did indeed find it ! It is this type of exceeding client expectations that keeps me coming back to Audi of Norwell and also recommending this dealership whenever I am asked Thank you Kyle My thanks to the incredible service department as well ! More
We have worked with many car dealers and they are the best! They are very professional and make the car buying process as easy as possible. We have bought 3 Audi’s from them and have been extremely pleas best! They are very professional and make the car buying process as easy as possible. We have bought 3 Audi’s from them and have been extremely pleased. We have used Su Dong for the last two purchases and she is the most pleasant, helpful salesperson you will ever meet. Lou is an amazing sales manager and Steve is a great finance professional! More
My experience was phenomenal. My sales person So dung was tremendous. All the staff from sales to service to dealership manger couldn’t have been more professional. A + service al My sales person So dung was tremendous. All the staff from sales to service to dealership manger couldn’t have been more professional. A + service all around More
I have purchased many vehicles over the years but I would have to rate my experience with Audi Norwell as exceptional. Kyle White made the new car buying experience a pleasant one. Kyle was very personable a have to rate my experience with Audi Norwell as exceptional. Kyle White made the new car buying experience a pleasant one. Kyle was very personable and knowledgeable. He was extremely helpful and kept me informed throughout the entire process. I would highly recommend Kyle and the folks at Audi Norwell. More
Su Dong and Norwell Audi went above and beyond to make our newest car purchase simple, informed and pleasant. This car itself is not an Audi but a trade-in Golf. Su explained the car, provided a touring t our newest car purchase simple, informed and pleasant. This car itself is not an Audi but a trade-in Golf. Su explained the car, provided a touring test drive and made us feel at home while we waited for the paperwork to get ready. Su then followed up with insurance, registration and inspection of the car over days that followed. Finally, she delivered the car in person as promised to our home that was 30 miles away. The car had been cleaned and washed. Days ago, I had noticed that this dealer had a board that stated they are a proud Magna Society winner. I failed to know the meaning then. Perhaps, this level of service and commitment exemplified by Su and her team meant just that. We thank Norwell Audi for the beautiful car. More
I have had two 2024 deliveries in the last six months. The delivery process for both cars was excellent. Kyle White in sales is very thorough and knows his product. I will be back, thanks! The delivery process for both cars was excellent. Kyle White in sales is very thorough and knows his product. I will be back, thanks! More
I am speechless about the customer service I recently received. I have always received great customer service here, but most recently they knocked it out of the park! I had bought my 2023 Q5 from Kyle an received. I have always received great customer service here, but most recently they knocked it out of the park! I had bought my 2023 Q5 from Kyle and recently got in an accident and it was totaled! The first question Kyle asked is whether or not I was okay. Physically yes, but emotionally devastated to lose my car that I loved so much. Kyle went over pricing for used and new vehicles. It made sense at the time to get into a used Q5. He knew exactly what I was looking for and took the time to find the perfect car for me. He was in touch with me throughout the entire process and has followed up with me on a few things that needed to be done after I received the car. I also wanted to acknowledge Lou, the person I spoke to with my first car about financing. He saw my husband and I and came out of his office to greet us. He remembered us even though it had been some time since we saw him. Kaitlyn helped us with the finances this time and she couldn't have been any nicer. I was still Upset over the loss of my original vehicle and she listened and made me feel better. Ayman is the gentleman I always see when I bring my car in to be serviced. He always greets you with a smile and you just feel happy being around him. When you arrive at the dealership you are greeted by Terri She is another person that just puts you in a good mood with her smile and warming nature. This dealership would get more than 5 stars if it was available. If you want people you can trust and know they are looking out for your best interest this is the dealership for you. More