
Audi Norwell
Norwell, MA
Filter Reviews by Keyword
By Type
Showing 157 reviews
Fantastic experience I am an elderly woman who needed a lot of hand holding when purchasing a new car. Scott was very patient with me. He answered all of my questions an I am an elderly woman who needed a lot of hand holding when purchasing a new car. Scott was very patient with me. He answered all of my questions and helped me find just the right car without pressuring me or making me feel like I was wasting my time. More
Fast and fair! I purchased a 2002 Nissan Maxima from Audi Norwell. I have purchased many cars in my lifetime and this was by far the easiest and most comfortable i h I purchased a 2002 Nissan Maxima from Audi Norwell. I have purchased many cars in my lifetime and this was by far the easiest and most comfortable i have ever felt at a car dealership. From my salesman Scott McDonald to Wayne in the service department. I also love the annual reminder for my free state inspection stickers. Keep up the great work. Devin Whelan More
Excellent, professional buying experience I bought a new Audi A3 in the fall and I enjoyed a professional, hassle-free, and easy purchase process at Audi Norwell. The staff was friendly, the n I bought a new Audi A3 in the fall and I enjoyed a professional, hassle-free, and easy purchase process at Audi Norwell. The staff was friendly, the negotiation process was fair and stress-free, and the dealership was comfortable and relaxed. I love the car as well! More
Amazing Car Buying Experience I just bought my second car from Audi of Norwell and if you are buying an Audi i don't know why you would go any place else. The dealership is specta I just bought my second car from Audi of Norwell and if you are buying an Audi i don't know why you would go any place else. The dealership is spectacular and the customer service and amenities to match. When we bought a new Q5 last year the pricing and negotiations were straight forward and we were able to deal directly with our salesman Paul Copeland without the trips back and forth to the manager's office and the other games that were played at other local luxury dealerships who shall remain nameless. We just bought our second car from Paul and went the certified pre-owned path this time and again had a great experience with their first offer being spot on and then an amazingly quick close, registration transfer and coloring book for our 6 year old to keep him entertained while we processed the everything. I look forward to buying my next car there when the time comes and if your in the market for an Audi this is the place to go! More
excellent sales experience I arrived 15 minutes before closing on a Sunday night to look at a CPO S4. Jeff Johnson was excellent to work with and responded quickly to help me d I arrived 15 minutes before closing on a Sunday night to look at a CPO S4. Jeff Johnson was excellent to work with and responded quickly to help me decide to purchase the car. I got all the paperwork in that night (after closing) and was able to finalize things the following day. Jeff kept me informed of the progress of the last remaining paperwork and made sure the car was ready on Monday. He then drove it up to my work (almost an hour north in Lexington, MA) for me to take delivery. My prior car buying experiences have been lengthy ones where I felt I needed to stay on my toes to ensure I didn't get swindled. Since I was in a rush this time around, I let my guard down a little. Thankfully, my experience with Audi of Norwell was quick, easy, and I got a good deal that I didn't have to work so hard for. I came away from the experience stress free and excited instead of exhausted and glad it was all over. Excellent experience overall. I recommend you contact Jeff if you're in the market for an Audi. More
Helpful, professional, and accommodating. The dealership and staff were outstanding. Felt very comfortable, and well informed about the purchase of my Audi Q3. My salesman Paul Kaplan alway The dealership and staff were outstanding. Felt very comfortable, and well informed about the purchase of my Audi Q3. My salesman Paul Kaplan always kept in touch with me through the whole process, which meant a lot to me. More
wonderful experience Jeff johnson helped me get my new audi. The service was great. The salesroom was very nice. they helped get my car to me very quickly and the transact Jeff johnson helped me get my new audi. The service was great. The salesroom was very nice. they helped get my car to me very quickly and the transaction was smooth. Would highly recommend this dealership and Jeff More
great experience Paul Kaplan at Audi Norwell is the nicest salesperson i have ever dealt with, i have bought and leased from him, he is honest, professional and always Paul Kaplan at Audi Norwell is the nicest salesperson i have ever dealt with, i have bought and leased from him, he is honest, professional and always ready to answer any questions. He makes buying a car a great experience. Maria Gibson More
Customer Satisfaction Audi Norwell - Great Audi dealership. The staff and service are the best. Visited several others but these guys are tops. I have bought 6 new Audis fr Audi Norwell - Great Audi dealership. The staff and service are the best. Visited several others but these guys are tops. I have bought 6 new Audis from them over the years. Paul Kaplan Sales - Wayne Cahill - Service. Andrew - Finance.The entire staff is great. More
First Audi purchase My first Audi ever. I was very excited. Went there on Veterans Day. Told my salesman I would be there for 9am. Showed up on time only to have to wait My first Audi ever. I was very excited. Went there on Veterans Day. Told my salesman I would be there for 9am. Showed up on time only to have to wait 45 min because some other guy just showed up without appt. That was the first error on them. Take new car home. 5 weeks now and I get a bill from my traded in vehicle with a late payment. Call bank and they tell me car has not been payed off. It is now Dec. 17, still trying to get dealer to pay off car. THEY SUCK! Especially for being Audi. I should have gone to Norm Wagner in Shrewsbury. The General Manager Craig can't even give the courtesy to call me back. I will keep calling or pay a visit. More