
Audi Norwell
Norwell, MA
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Audi Care Plan Not Honored Audi Norwell Service Manager refused to perform my last pre-paid maintenance visit on my 2011 Audi A5 convertible since it was just past the 5 year en Audi Norwell Service Manager refused to perform my last pre-paid maintenance visit on my 2011 Audi A5 convertible since it was just past the 5 year end date by a month and a half! I had previously called to check to confirm that the plan was good and they said yes on the phone so I made an appointment. But when my wife came in to drop off the car they said no. Very disappointed!!! Don't purchase this plan!!! More
New Q5 Just purchased a Q5 for my wife from Norwell Audi. This is the 1st time I had the pleasure of working with Alex Voevodski who took over from Paul Kapl Just purchased a Q5 for my wife from Norwell Audi. This is the 1st time I had the pleasure of working with Alex Voevodski who took over from Paul Kaplan who I had worked with over the years. Alex was a delight to work with and kept me informed along the way. He was very accommodating and helpful throughout the entire process. I have been an Audi owner for 20 years and Alex made it easy for me to decide to continue doing business with the Norwell team! More
A+ to Audi Norwell and Tom Smelstor Just traded in an older car for a new Q5 at Audi Norwell and had a very pleasant experience. Worked with Tom Smelstor who was great at listening and h Just traded in an older car for a new Q5 at Audi Norwell and had a very pleasant experience. Worked with Tom Smelstor who was great at listening and helping me get a car to fit my needs. This was my 4th car purchase and it was by far the most pleasant experience. Tom was helpful, patient, low pressure and we felt that the price for our trade-in and new car were very fair. He went over the navigation system and car features in detail and I left very comfortable driving in my new Q5. The whole experience was a class act from the receptionist who offered my son an Avengers comic book and poster, to our salesman, Tom, who patiently went over the car features and accompanied me on a test drive, to the finance guy, Steve, to the service manager, Wayne, who came over at the end to introduce himself. Highly recommend Audi Norwell and ask for Tom Smelstor. More
Very Accomodating! After researching used Audi Q7's online, I went to Norwell Audi for my first test drive. Alex was very knowledgeable and walked me through all of th After researching used Audi Q7's online, I went to Norwell Audi for my first test drive. Alex was very knowledgeable and walked me through all of the features. When we returned to the dealership to make an offer and get a price on a trade in, Alex was with another customer so his manager stepped in and helped so we were not stuck waiting and the other customer had Alex's full attention. We financed through Audi as well and Greg Brennan worked quickly to beat the AAA rates within an hour and we went back the same day to close the deal. And just when I thought Audi Norwell couldn't be any more accommodating, Alex came in on his day off to spend an hour with me settling me into my new car so I would have it in time for a family road trip. The dealership itself is beautiful, comfortable and kid friendly (Disney Jr. on the big screen while I had an espresso and waited for my inspection sticker). Every employee I encountered was warm and friendly and offered to help. I would highly recommend this dealership. More
Audi Norwell - Great experience, service, and price Audi Norwell, in Norwell Massachusetts (just south of Boston) was a great overall experience. I used their website initially to find new vehicle optio Audi Norwell, in Norwell Massachusetts (just south of Boston) was a great overall experience. I used their website initially to find new vehicle options and compare pricing against other local options. I ended up choosing to go to Norwell first because they were offering a great deal on an Audi A3 lease. Upon arrival at the contemporary, clean dealership I was promptly helped by a salesperson, Jeff. He listened to my needs and found a few good cars in stock that I was interested in. Throughout the process he was very "non-car salsey" and offered good insights and recommendations. He got me a great deal on a 3-yr lease with the car I wanted, and facilitated everything prior to my pickup of the vehicle. Highly recommend Audi Norwell when looking in the Boston area. More
Great Experience I recently purchased a 2013 Acura RDX and am very pleased with my overall experience (this is my second purchase in the past two years). Dave Josephso I recently purchased a 2013 Acura RDX and am very pleased with my overall experience (this is my second purchase in the past two years). Dave Josephson was very helpful and kept me up to date during the entire process. Mike Wyganowski, the Certified Sales Manager, was also excellent to deal with and very straight forward, which is much appreciated! I will recommend Audi Norwell to anyone that expresses an interest in purchasing a quality automobile. Thanks Dave and Mike! More
Tom was first class from start to finish I just took delivery of a low mileage 2013 A4 from Norwell Audi's CPO inventory. Tom Smelstor was a huge help, from pointing me to the right models, I just took delivery of a low mileage 2013 A4 from Norwell Audi's CPO inventory. Tom Smelstor was a huge help, from pointing me to the right models, to getting me set up so I could drive my choice off the lot today. The dealership has a great selection to choose from and Tom knows the models inside and out. He simplified the differences and made the choice easy for me. It was a great experience and I'd recommend Norwell Audi and seeking Tom out. More
You won't have a bad experience !!! Kyle White was so helpful! Ask for him when you go! He answers all your questions and is very friendly! True gentleman! He assists with your needs to Kyle White was so helpful! Ask for him when you go! He answers all your questions and is very friendly! True gentleman! He assists with your needs to the best of his ability!!!!! More
Finally! I just a stress-free & enjoyable experience!! My view on car sales has now changed at age 40. Finally! I just had a stress-free and an actually enjoyable experience leasing a new Audi Q5. Sales re My view on car sales has now changed at age 40. Finally! I just had a stress-free and an actually enjoyable experience leasing a new Audi Q5. Sales rep Tom Smelstor (Audi of Norwell) was knowledgable, engaging and down to earth. The appropriate salesman for the Audi luxury experience!! More
Ask for Kyle and you wont be dissapointed. Best car dealership experience of my life. Kyle White was an above and beyond employee who will take the time to answer your questions HONESTLY. Worth Best car dealership experience of my life. Kyle White was an above and beyond employee who will take the time to answer your questions HONESTLY. Worth the drive from anywhere, they have an outstanding selection and Kyle will make sure you are 100% taken care of. More