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Audi Northlake
Charlotte, NC
279 Reviews
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Showing 279 reviews
January 03, 2019
Casual professionalism at its best Hendricks Northlake audi in Charlotte NC is doing it right. Daphne was my salesperson and she was maybe the most personable salesperson I’ve ever work Hendricks Northlake audi in Charlotte NC is doing it right. Daphne was my salesperson and she was maybe the most personable salesperson I’ve ever worked with. No pressure to buy, no false pretense. She knew all the. Vehicle features and answered my questions completely. More
by NC Lane
Employees Worked With
Daphne
December 24, 2018
Incredible customer service. First time buying an Audi. Highly recommend buying an Audi from Hendrick Audi. I’ve bought a $10k car with more hassle than I did from this dealership. Keep up the good work. Highly recommend buying an Audi from Hendrick Audi. I’ve bought a $10k car with more hassle than I did from this dealership. Keep up the good work. More
by WayWay
Employees Worked With
Daphne
December 19, 2018
Excellent and Professional The service of our Audis was outstanding! Our service rep, Jason, was most professional and courteous. He fully explained what we’re to be done and The service of our Audis was outstanding! Our service rep, Jason, was most professional and courteous. He fully explained what we’re to be done and at what price and when the cars would be completed. He called twice with updates. All to be expected when dealing with Hendrick Audi! More
by JFS
Employees Worked With
Jason Leake
December 06, 2018
Steven Duty is our go to sales person. Audi Northlake is the only dealership I will deal with.A professional staff has always been honest and fair with us for our 3 Audi autos we have perch Audi Northlake is the only dealership I will deal with.A professional staff has always been honest and fair with us for our 3 Audi autos we have perchased from Hendrick audi. Steven Duty has been our sales person for all three purchases.He has always been professional,courtious knowledgable and fair.We would not deal with anyone else. We would not buy anywhere else and we recommend Audi Northlake to everyone. Philip Park More
by Happy customer
Employees Worked With
Steven Duty.Phillip Sandlof and all of the employees who we have worked with
November 14, 2018
Certified A4 I had an excellent experience with Audi Northlake. I found the car on their website and drove up to Charlotte to check it out. Sal Rizzo and others on I had an excellent experience with Audi Northlake. I found the car on their website and drove up to Charlotte to check it out. Sal Rizzo and others on the team went out of their way to make sure I was happy and that all details of the transaction went smoothly. I just wish they were closer to home so I could visit more often! More
by RandyB
Employees Worked With
Sal Rizzo
November 12, 2018
20,000 mile check up It is the most professional and courteous dealership that we have ever dealt with. Always a pleasure to bring our Q5 in for service. Good job. It is the most professional and courteous dealership that we have ever dealt with. Always a pleasure to bring our Q5 in for service. Good job. More
by Duffy Family
Employees Worked With
Sal Seck
October 24, 2018
Great experience top to bottom! From my first phone call to driving away I had the best experience I've yet to have at any dealership. All of this aside from the amazing deal I got. From my first phone call to driving away I had the best experience I've yet to have at any dealership. All of this aside from the amazing deal I got. Chatting with the staff, navigating the paperwork and getting oriented to my new car was beyond simple and straightforward. More
by New2Audi
Employees Worked With
Stephen Duty
September 30, 2018
No-pressure, just honest & professional service! We came in yesterday to begin research for our next car. We still have time left on our lease, so we weren’t ready to buy yet... we were afraid that m We came in yesterday to begin research for our next car. We still have time left on our lease, so we weren’t ready to buy yet... we were afraid that might mean we wouldn’t be given the time of day, or that we would still be pressured into making a decision, as that has often been the case in our previous experiences at other dealerships. But the staff at Audi Northlake was so helpful & professional, and at no point did we feel rushed or uncomfortable. We had the pleasure of working with Alf, and he was just fantastic. He took the time to educate us (might I mention, honestly!!) about the different SUV models and the differences between the trims, which was incredibly helpful in narrowing down our search. Though we are still a little while off from making a purchase, we will definitely be sure to begin our search at Audi Northlake. More
by LaurenSG
Employees Worked With
Alf George
May 21, 2018
TOP NOTCH I had the pleasure of working with Nick Gilman- He went above and beyond to assure my experience was nothing short of spectacular. I felt comfortable I had the pleasure of working with Nick Gilman- He went above and beyond to assure my experience was nothing short of spectacular. I felt comfortable in my purchase, as he answered all of my questions and concerns thoroughly. His enthusiasm for what he does made the entire process harmonious and comfortable. I felt confidant in my decision and will continue to shop with Nick in the future! More
by AudiNorthLakeReview
Employees Worked With
Nick Gilman
March 23, 2018
Amazing Experience Visited the Audi Northlake dealership looking at a used Audi Q7. Stephen Duty provided exceptional service without the high pressure sales tactics yo Visited the Audi Northlake dealership looking at a used Audi Q7. Stephen Duty provided exceptional service without the high pressure sales tactics you find at other dealerships. Extremely knowledgeable about the car features, history, etc. Made the buy process enjoyable. Regarding the financing and warranty, Adam Ricker was also exceptional. Adam helped me get an extremely competitive rate and also informed me about additional warranties available on my pre-owned car. Again no high pressure sales tactics making the entire purchase stress free. I highly recommend working with Stephen and Adam if you visit this dealership. More
by Langstev
Employees Worked With
Stephen Duty, Adam Ricker
