Audi Northlake

I would like to give a major and much-deserved shoutout to Mr. Michael Estrada for being the best service advisor I have ever had at Audi Northlake or anywhere for that matter! He is super kind, super prof to Mr. Michael Estrada for being the best service advisor I have ever had at Audi Northlake or anywhere for that matter! He is super kind, super professional, and as I like to call him, a Superman! He took excellent care of me and my trips to the dealership are always pleasant because of him. He is part of the reason why I will only do business at Audi Northlake and will remain a happy Audi client for the rest of my life! His skills are unmatched as a top-notch professional in the service advisory space. I highly recommend him and him alone! You will not be disappointed. He is a genuinely nice guy and overall a really good dude who will make your experience memorable. He is a great man of integrity, honesty, and patience who will go the extra mile for you as you continue to put mileage on your vehicle. Thank you Mr. Estrada! This five-star rating would be higher if I could do it! More

Shout out to Charles for taking such great care of me and my car. I'm not taking my care anywhere else. my car. I'm not taking my care anywhere else. More

Had the pleasure of working with Johan, he helped me out by breaking down all the needs of my vehicle and what needs to be done to keep my car running smooth by breaking down all the needs of my vehicle and what needs to be done to keep my car running smooth More

Johan is the guy you want to speak with if you get your car serviced here, I had a few issues with my car he helped me understand what was going on and gave me a reasonable timeline to get it fixed car serviced here, I had a few issues with my car he helped me understand what was going on and gave me a reasonable timeline to get it fixed More

Audi Northlake Service Department is A plus. I will not take my Audi anywhere else. I will not take my Audi anywhere else. More

We purchased our 2017 Q5 at Audi Northlake in January 2021. The service they have provided us during the past four years has always been outstanding. Recently, after a two-part Oil Consumption Test, it w 2021. The service they have provided us during the past four years has always been outstanding. Recently, after a two-part Oil Consumption Test, it was determined the pistons needed replaced. Fortunately, our car was still under warranty. Our Service Advisor, Michael Estrada, was wonderful. He provided us with a car and kept us informed during the time of repair, which made for a positive experience. The Service Manager, Matt Woods, and his team did an outstanding job. Thank you to all. We are always pleased with the service you provide. Rob and Susan More

I recently leased a new car from Audi Northlake and had an outstanding experience working with Rhyle Scott. From start to finish, Rhyle was wonderful to work with—transparent, knowledgeable, and thorough i an outstanding experience working with Rhyle Scott. From start to finish, Rhyle was wonderful to work with—transparent, knowledgeable, and thorough in explaining every detail. He made the entire process incredibly easy and stress-free, which I truly appreciated. I would most certainly recommend him to anyone looking for a smooth car leasing experience and would gladly work with him again in the future. I’d also like to give kudos to Sean Fairman for his assistance throughout the transaction. His support and professionalism made everything even more seamless. Thank you both for your exceptional service! This was my second transaction with this dealership and will always go back to them over any other Audi dealer in my area. More