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Audi North Scottsdale

Phoenix, AZ

4.8
1,133 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,133 reviews

August 09, 2010

When it comes to purchasing or servicing our Audi automobiles, there is no finer group of talented professionals than those at Audi North Scottsdale. Our experience over the past 6 years has been co More

by gerrydale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham, Al Rizzo, Al Rizzo
Aug 09, 2010 -

Audi North Scottsdale responded

Gerry & Amy Thank you for your kind words regarding Al, Brad, and myself. My people do all the heavy lifting and make my job very easy. I am glad they have been able to exceed your expectations and make your experiences enjoyable ones. Nothing is more flattering to us than repeat customers. While sales may sell the first car; service continues to sell each one there after. Your satisfaction is very important to me. Please let me know if there is anything I can do for you in the future. Thanks again for being loyal customers!!! Kind regards Mark Reicks General Manager Audi North Scottsdale

August 09, 2010

Today I had a horrible experience with Audi dealership... mainly because of the salesperson. Just to clarify, I own 2 luxury competitive brands currently and do have some expectations. We got no introduction More

by palmahajan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaime Ossa
Aug 09, 2010 -

Audi North Scottsdale responded

Good morning Thank you for taking time to post your comments on DealerRater.com. I am very sorry to hear that you had a bad experience with one of our sales people and with our dealership. Please accept my apology for the way our sales person assisted you. We strive to exceed all expectations regardless of how high they may be. An introduction when we greet you is the least we can do. We will use this for training so we can improve on this going forward. While the Audi cars are meant to be driven we have 35 MPH - 45MPH speed limits around our facility and for the safety of our employees and customers as well as adhering to the laws we do not allow our cars to be driven above the posted rates. It is our policy that our sales people do not allow our customers to exceed posted rates. The roads are policed regularly to maintain the local speeds. The 101 freeway is less than a mile away and it is the only area with speed limits up to 65 MPH. We try to make the test drive a memorable one for all the right reasons and speeding with a ticket, an accident, or injury to yourself or our employee is not the result we want. Is there anything I can do to assist you with your car buying process? I would be happy to meet with you personally or you may call me on my cell phone to discuss further. If it is easier you may also e-mail me at mreicks@penskeautomotive.com. My personal cell phone is 602-549-8813. Your satisfaction is very important to me. Please let me know if I can assist in any way. Kind regards Mark Reicks General Manager Audi North Scottsdale 480-538-4010

August 02, 2010

We recently purchased a new Audi A4 from Audi North Scottsdale and were very pleased with the entire purchase. We aren't from Arizona, however we found the car we were looking for through their website More

by sseret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debby Lloyd, Debby Lloyd
Aug 04, 2010 -

Audi North Scottsdale responded

Thank you for putting your trust in us with your recent online purchase from Debby Lloyd and the Audi North Scottsdale team. I am very happy we were able to meet all your expectations and make this a pleasant experience. Your satisfaction is very important to me. Please let me know if there is anything I can do to assist you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 01, 2010

It is all too rare to have a pleasant, professional and successful car purchasing experience where terms of sale were honored and delivered. It is easy and deserved to state that purchasing a vehicle at A More

by cwrubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham
Aug 02, 2010 -

Audi North Scottsdale responded

Thank you for your recent purchase from Audi North Scottsdale and in particular Brad Burnham. I am glad your experience was pleasant and that all terms were completed to your expectations. Your satisfaction is very important to me. Please let me know if I can assist with anything in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

July 26, 2010

We really enjoyed our Audi buy experience. We were shopping for a A6 Avant and there were none to be found with in the state that we liked, they patiently let us test drive everything from a A4 wagon More

by patricia.conklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Ossa and Gary Stone, Jaime Ossa
Jul 26, 2010 -

Audi North Scottsdale responded

Patricia Thank you for your recent purchase from Jaime Ossa, Gary Stone, and Audi North Scottsdale. I am glad we were able to find an Audi that suited your needs. There are so many good choices! Your satisfaction is very important to me. Please let me know if I can be of service to you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdle

July 26, 2010

We were extremely pleased with our purchase from Audi North Scottsdale, their service is unobtrusive and there is no hard sell here. Our sales associate, Brian M. was passionate about the cars and very More

by libertyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Brian McCauley
Jul 26, 2010 -

Audi North Scottsdale responded

Thank you for your recent purchase from Brian McCauley and Audi North Scottsdale. We are pleased you enjoyed your purchase. Your satisfaction is very important to me. Please let me know if there is anything I can do for you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

July 23, 2010

My wife and i came in with a specific budget and the employees were helpfull in finding something that met our needs within that price range. They went above and beyond in helping decide which vehicle More

by tshipman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Reicks, David Silver, Gregg B., David Silver
Jul 26, 2010 -

Audi North Scottsdale responded

Tyler Thank you for trusting us with your automotive needs. I am glad we were able to find you a car that worked within your budget. I hope you had a safe trip back to Missouri. I wish you and Blair continued success. Thank you also for what you do for us in the Air Force. We appreciate your service very much. Kind regards Mark Reicks General Manager Audi North Scottsdale

July 22, 2010

Jaime was absolutely wonderful. I being a woman and having never driven an Audi or a luxury vehicle was very nervous with my purchase. I couldn't decide which car to buy loving all of them equally, an More

by christine1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Ossa, Jaime Ossa
Jul 22, 2010 -

Audi North Scottsdale responded

Thank you for your recent purchase from Jaime Ossa. I am confident you will be thrilled with your new convertible and especially with the Audi brand. The A5 Cabriolet is one of my favorites. Great choice!! Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

July 19, 2010

This is the third Audi I have purchased from this dealer. The staff is professional, low pressure and the service department is amazing. Jamie is a wonderful salesperson who explained everything. Al Rizzo, More

by eoryday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Ossa, Al Rizzo, Jaime Ossa
Jul 19, 2010 -

Audi North Scottsdale responded

Thank you for your recent A4 purchase from Jaime. Your kind words regarding Jaime, Al, and our staff are very much appreciated. I am very greatful for your continued loyalty. Please let me know if there is anything I can do to assist you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

July 19, 2010

I can not speak enouph of how good and easy was dealing with Brad, he was very kind and respond to any concern very quickly, the deal the paper work and delivery were excellent. I love the car and Brad wen More

by ijarad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham
Jul 20, 2010 -

Audi North Scottsdale responded

Thank you for your recent purchase from Audi North Scottsdale and Brad Burnham. I am very happy to hear that your experience was trouble free and that Brad was able to handle all your needs. Please let me know if there is anything I can do for you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

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