Audi North Scottsdale
Phoenix, AZ
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When it comes to purchasing or servicing our Audi automobiles, there is no finer group of talented professionals than those at Audi North Scottsdale. Our experience over the past 6 years has been co automobiles, there is no finer group of talented professionals than those at Audi North Scottsdale. Our experience over the past 6 years has been consistently outstanding. Two employees in particular deserve special recognition. In the service department, Al Rizzo has been a consistently outstanding service adviser who prides himself on customer satisfaction. He is a major reason why we are Audi repeat customers. For the recent purchase of our Audi R8, We had the pleasure to work with Brad Burnham. What a great experience! Brad is professional, knowledgable and helpful and made what can be a difficult process, a most enjoyable event. The purchase experience was exceptional and our thanks go to Brad for making the customer feel valued. A special recognition to Audi North Scottsdale General Manager Mark Reicks who provides the leadership for this most talented group of professionals. Gerry & Amy Dale Scottsdale, AZ More
Today I had a horrible experience with Audi dealership... mainly because of the salesperson. Just to clarify, I own 2 luxury competitive brands currently and do have some expectations. We got no introduction mainly because of the salesperson. Just to clarify, I own 2 luxury competitive brands currently and do have some expectations. We got no introduction. While test driving the car, I was informed to mind the speed. Upon asking, in a polite way, the response was again impolite " please watch the speed signs." While i was discussing the car details with my husband in our native language, we were interrupted quite a few times. Overall, I believe, his responses were curt. I would have expected better from the Audi Salesperson. BTW, loved the car... More
We recently purchased a new Audi A4 from Audi North Scottsdale and were very pleased with the entire purchase. We aren't from Arizona, however we found the car we were looking for through their website Scottsdale and were very pleased with the entire purchase. We aren't from Arizona, however we found the car we were looking for through their website, which provided a lot of great detail, photos and a video. We worked with Debby, who was simply wonderful. She was very professional, knowledgeable and helped us to figure out all the current offerings and what was best for us. With the kind help of Debby, we decided to buy the car, sight unseen and a state away, trusting that we were in good hands. Everything was taken care of expeditiously and professionally to the last detail. The transporter was great and even with a full load of other deliveries, he graciously took the time to make sure we were comfortable with the car before he was on his way. Overall it was a great purchase and experience. We are truly enjoying the car and if there is one complaint about the process, its that we couldn't meet Debby and the rest of their staff in person. More
It is all too rare to have a pleasant, professional and successful car purchasing experience where terms of sale were honored and delivered. It is easy and deserved to state that purchasing a vehicle at A successful car purchasing experience where terms of sale were honored and delivered. It is easy and deserved to state that purchasing a vehicle at Audi North Scottsdale is a postive experience. More
We really enjoyed our Audi buy experience. We were shopping for a A6 Avant and there were none to be found with in the state that we liked, they patiently let us test drive everything from a A4 wagon shopping for a A6 Avant and there were none to be found with in the state that we liked, they patiently let us test drive everything from a A4 wagon to a A6 sedan. That test drive is what encouraged us to go with a A6 quattro sedan instead of a Avant. They were informative, friendly and worked very hard to find the perfect car for us. I would recommend them to anyone shopping for a Audi to try North Scottsdale Audi. More
We were extremely pleased with our purchase from Audi North Scottsdale, their service is unobtrusive and there is no hard sell here. Our sales associate, Brian M. was passionate about the cars and very North Scottsdale, their service is unobtrusive and there is no hard sell here. Our sales associate, Brian M. was passionate about the cars and very informative, not to mention friendly and helpful. We will definitely lease/purchase from this dealership again, especially from Brian. More
My wife and i came in with a specific budget and the employees were helpfull in finding something that met our needs within that price range. They went above and beyond in helping decide which vehicle employees were helpfull in finding something that met our needs within that price range. They went above and beyond in helping decide which vehicle would be the best for us when it came down to a couple of great choices. More
Jaime was absolutely wonderful. I being a woman and having never driven an Audi or a luxury vehicle was very nervous with my purchase. I couldn't decide which car to buy loving all of them equally, an having never driven an Audi or a luxury vehicle was very nervous with my purchase. I couldn't decide which car to buy loving all of them equally, and finally decided on a White TT, Sport line model only to discover that night that summer tires would not work for me due to part time living in Canada. Jaime had told me about the sport pkg on the A5 having summer tires, and I think we both forgot about that on the TT. The next morning, I called Jaime very upset and he calmed me down saying we could choose another car. I ended up going with the first car I looked at and drove and loved, but didn't feel I could push the extra cost...The 2011 A5 Cabriolet - white on beige with a brown roof...It is absolutely gorgeous and loaded with options - driving back and forth to Canada with this car will be a joy! Thanks again to Jaime and staff - I now will go through the mid-life crisis in Style! More
This is the third Audi I have purchased from this dealer. The staff is professional, low pressure and the service department is amazing. Jamie is a wonderful salesperson who explained everything. Al Rizzo, The staff is professional, low pressure and the service department is amazing. Jamie is a wonderful salesperson who explained everything. Al Rizzo, in the service department is wonderful.In fact, Al is a big reason I chose to come back to this dealer. The financial person was friendly and made the experience stress free. The purchase of a certified,low milage A4 was a great deal. I wish all dealers were as professional and curteous. More
I can not speak enouph of how good and easy was dealing with Brad, he was very kind and respond to any concern very quickly, the deal the paper work and delivery were excellent. I love the car and Brad wen with Brad, he was very kind and respond to any concern very quickly, the deal the paper work and delivery were excellent. I love the car and Brad went out of his way with deal, and all the extra he send with the car. Thank you Brad, I will be looking forrward to deal with you again. More