Audi North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 1,133 reviews
I am a repeat buyer of Audi Certified Pre-Owned automobiles and have been extremely satisfied with both the quality of the proudct and the servcie. Tony Townsend recently assited me in the purchse automobiles and have been extremely satisfied with both the quality of the proudct and the servcie. Tony Townsend recently assited me in the purchse of an automobile and was very high quality in his approach, knowledge and helpfulness. The audi service department, specifically Mr. Al Rizzo, are excellent and have exceeded all past experiences with other automobile dealers. More
In my more than 20 years of purchasing cars I was never treated as well as with Tara & Tony. Both of these individuals are WORLD CLASS, TOP Notch. I was looking for a Mercedes S550 and narrowed it down t treated as well as with Tara & Tony. Both of these individuals are WORLD CLASS, TOP Notch. I was looking for a Mercedes S550 and narrowed it down to the 9 available from Penske Automotive Group in Phoenix because that is where I buy all of my cars. Tony was low pressure but very professional and understanding that my schedule was very busy. He made the time and was an absolute professional throughout the sales process. Tara Price was also AMAZING. If it was not for he personalized service and willingness to do what it takes to ensure my wife and I were comfortable with out purchase we would have reconsidered our purchase. Tara was extremely helpful in getting my financing in alignment and more inmportantly was more than willing to run the numbers as many ways as I needed to see them. Tara Price and Tony Townsend are consumate professional that know how to treat customers and are the Best of the Best!!! Congratulations to the staff at North Scottsdale Audi to have these 2 professionals working for them. As always Penske Automotive group hires the best talent which shows in the quality of service and support through the entire sales cycle. Regards, David & Nancy Ochser More
My Experience was a pleasant as possible. Although I had done my homework on the vehicle in question, David was very kind and patient with me over the course of an hour as I talked *myself* into making the done my homework on the vehicle in question, David was very kind and patient with me over the course of an hour as I talked *myself* into making the purchase. He at no time 'hard-salesed' me. He was personal, friendly and honest. Throughout my time at the Dealership, we got to know each other, spoke of our families and lives, which all added to putting me at ease. Hardly any negotiation was required - they were very accomodating with the pricing. I arrived after work, 1 hour before their scheduled closing time. David, his Manager, the Finance Manager and their Porter kept the Dealership open over 2 hours late to accomodate our transaction. I drove in expecting to just look at the car, but ended up driving it home 3 hours later! Yes, I'm sure I could have gotten a *little* more for my trade in elsewhere, but what they offered me was right in my window of expectation and totally acceptable. I highly recommed Audi North Scottsdale to anyone. Don't be intimidated by the dealership experience. You won't be disappointed here. I purchased a pre-owned Audi certified vehicle. The overall experience was better than I ever had at other Dealerships when purchasing a new vehicle. More
My husband and I recently visited Audi in North Scottsdale and purchased a 2006 pre owned and certified Audi A4 Quattro Convertible. We worked directly with Brad Burnham and had a wonderful experi Scottsdale and purchased a 2006 pre owned and certified Audi A4 Quattro Convertible. We worked directly with Brad Burnham and had a wonderful experience. He was pleasant, very personable and extremely knowledgeable. He was a key factor in our decision making process. So far we just love our new Audi and are very pleased with the overall outcome. We would highly recommend Brad and his team to anyone interested in purchasing a new or pre owned Audi............. More
I was in search of my dream car, an Audi R8, and found an ad online for a car at Audi North Scottsdale. From my first phone call to the delivery of the vehicle in secured transport, everything was flawless. ad online for a car at Audi North Scottsdale. From my first phone call to the delivery of the vehicle in secured transport, everything was flawless. Brad made sure that the entire process was smooth and hassle-free even though I was located in Portland, OR. Brad made it extremely easy to obtain the car of my dreams and even went out of his way to ship the car working under very specific time constraints. What a great experience! Thanks Brad and Audi North Scottsdale! Brian Odell More
The transaction and sales process went very well. It was quick and easy. We saw the vehicle that we wanted to purchase online and called the dealership. Everything went as we expected and we would definit quick and easy. We saw the vehicle that we wanted to purchase online and called the dealership. Everything went as we expected and we would definitely purchase from this dealership in the future. More
Audi North Scottsdale ... Yes! This dealership is "top notch" ... from the moment you arrive to visit, you are warmly greeted by reception & sales staff. All visitors are made to feel most welcome. Premis notch" ... from the moment you arrive to visit, you are warmly greeted by reception & sales staff. All visitors are made to feel most welcome. Premises are in immaculate condition. Selection of vehicles ... excellent! Then we come to sales staff, in our case Brad Burnham. We have known Brad for years. We knew he would sell us a car, we just didn't know when. As it happened it was on our most recent visit to Audi Scottsdale. Brad exemplifies what a professional sales person should be like ... friendly, knowledgeable, patient and caring. His passion (for the Audi line) was evident from our first talk with him many years back. This passion for the automobiles along with his knowledge speaks volumes as to whom he is and of course makes one feel confident in the purchase of a car (or any automobile) from him. We have referred other friends to Brad and will certainly continue to do so in the future. He's an excellent salesperson, he's certainly an excellent spokesperson for the dealership and he's truly a genuine good friend. I think most people would not be able to say that about their sales person. We look forward to all future dealings/visits with Brad! More
From start to finish Brian McCauley was the best. No high pressure, everything question we asked he answered, his product knowledge was unbelievable. I kept changing my mind on color and equipment and high pressure, everything question we asked he answered, his product knowledge was unbelievable. I kept changing my mind on color and equipment and he kept showing me what I wanted to see. Brian worked to help get us the exact vehicle we wanted with all the extras we requested. I ended up with a 2011 Q5 and could not be happier. everyone that we encountered at the dealership spoke to us and we very friendly. We will be back. More
Yesterday I picked up a new Audi A6 3.0 Quattro from Brad Burnham. This wasn't your normal deal. I met Brad over a year earlier on a visit to AZ with my wife. Living in NM we visited the dealer in ABQ as wel Burnham. This wasn't your normal deal. I met Brad over a year earlier on a visit to AZ with my wife. Living in NM we visited the dealer in ABQ as well. At that point I called Brad to see if we could purchase from him, trading a BMW X5 in exchange for the Audi. I much preferred the chemistry with his understanding of cars and our interests than what I found closer to home. So after placing an order for the exact configuration, we then waited a few months, and then yesterday swapped vehicles at the state line. Over a breakfast burrito we talked about the new vehicle and then spent the appropriate time in the car, learning how to operate the extensive systems - wow! Brad was a pleasure to work with. He made the event fun. He quickly becomes invested in insuring you are completely satisfied with the transaction which went very smoothly. Easy dealer and agent to recommend. More
Was looking for an Certified A4 with specific packages. I found what I wanted at North Scottsdale Audi. I called and spoke with Jamie. I told him what car I was looking at online and that I was 2000 mile I found what I wanted at North Scottsdale Audi. I called and spoke with Jamie. I told him what car I was looking at online and that I was 2000 miles away so I wanted him to be 100% honest about the vehicle condition because sometimes pictures can hide or distort blemishes. He disclosed everything to me and was timely with his responses. The service I received helped calm my nerves of buying a one way plane ticket to Phoenix. Upon arrival, I was picked up and driven to the dealership where everything went as well as I had hoped. I was on the road in a little over an hour including test drive, paperwork and chit-chat time. I would definitely recommend Jamie and Audi North Scottsdale to anyone, anywhere looking for any Audi. More