Audi North Scottsdale
Phoenix, AZ
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Since we moved from New York City 6 years ago to Scottsdale, Al Rizzo has handled all of my service needs impeccably and does a better job than any service representative I ever dealt with. I feel s Scottsdale, Al Rizzo has handled all of my service needs impeccably and does a better job than any service representative I ever dealt with. I feel so comfortable with Al handling my service needs that I am in the process of purchasing a new Audi from the North Scottsdale Audi Dealership knowing that Al will be there for all my future service needs. With Al's direction I have been lead to the right person at North Scottsdale Audi to handle any other needs that I might have. The dealership responds to any questions that I may have that are not service related, so overall North Scottsdale Audi is one stop shopping for me. Doray More
I bought my Audi at this dealership and Todd Curry was The sale s guy, no buddy better FRON THE INCEPTION THROUGH TO DELIVERY HE WAS PERFECT IN ALL DETAILS. He was organized orderly and explicit with kno The sale s guy, no buddy better FRON THE INCEPTION THROUGH TO DELIVERY HE WAS PERFECT IN ALL DETAILS. He was organized orderly and explicit with knowledge and patience. Great for any sales team. I always recommend potential buyers to him. Let's talk about the best of the best JASON BROWN! He is extremely knowledgable and experienced in all aspects of the Service Dept.and much more. A sense sencerity 2nd to none. THIS YOUNG MAN COULD DO ANYTHING ON THE HIGHEST LEVEL. GRACIOUS AS THE COME. The experience for me or any other Audi owner who goes Audi North Scottsdale couldn't be better. More
What I love about Audi North Scottsdale is the respect with which I am treated and the attitude that I'm part of the Audi family regardless of how much money I spent on a car. From my first visit when with which I am treated and the attitude that I'm part of the Audi family regardless of how much money I spent on a car. From my first visit when Steve Baca and Gary Stone helped me get out of a bad lease and into a used A4, to my continued interaction with my awesome service agent Jason Brown (with those fab dreadlocks), I've been treated like a valued customer. I'm a firm believer that grace, manners and a good attitude far out weigh money as the reason to treated well. And Audi treats me like I paid cash for an R8! "Truth in Engineering" and integrity to boot....who could ask for more! Stephanie Johns More
Will only buy Audi because of the staff at Audi. Love going in there. They do great work and take care of everything at anytime for me. Tyler is great to work with. The best I have ever dealt with. The going in there. They do great work and take care of everything at anytime for me. Tyler is great to work with. The best I have ever dealt with. The techs are great as well. Thanks Ryan Lehrman More
The rating I gave in all areas was great because I was very well treated by staff and customer service that I would deffinitely go back for future services even though its far drive for me.The questions I very well treated by staff and customer service that I would deffinitely go back for future services even though its far drive for me.The questions I had about my car and the service that was done on it were answered in deatil so that was very good experiance for me. More
Excellent service from the time you make your appointment to the time you pick up your car. Al Rizzo is warm, friendly, and very professional. They did a great job on the Audi and diagnosed correctly the p to the time you pick up your car. Al Rizzo is warm, friendly, and very professional. They did a great job on the Audi and diagnosed correctly the problem we brought to their attention. There is no wasted time on the customer's part. More
Doing what you say when you say your going to do it, is good customer service. Adding a relaxed, professional atmosphere makes it great! Since moving back to Arizona 3 years ago, Service Advisor Al Rizz good customer service. Adding a relaxed, professional atmosphere makes it great! Since moving back to Arizona 3 years ago, Service Advisor Al Rizzo has constantly delivered great customer service. Our A4 maintenance has always been completed on time and delivered spotless. I trust Al and the Audi N Scottsdale service team. Thanks! More
I contacted the dealership via IM on their website. I live in GA and knew the exact car I wanted. I had to go to AZ to find it. Being available on-line was helpful. I originally found the car in Auto live in GA and knew the exact car I wanted. I had to go to AZ to find it. Being available on-line was helpful. I originally found the car in Auto Trader which was also good. I looked at dealer inventories in 16 states and couldn't find this car. I'm convinced I got a great price. My sales person was friendly and attentive. He arranged shipping of my car. I only had one issue. After the Sales Manager accepted my offer, he withdrew. Someone was physically on the lot and making an offer at the same time. Though I was first, the folks in person took prioirity. As it turned out they couldn't get financing, and I was paying cash. The "policy" doesn't make sense to me. However, my experience with my sales person was great. The delivery process was also good. More
I have only dealt with AUDI No Scottsdale and no other dealer in this area since I moved here 5 years ago. I've had nothing but very good experiences there -- the staff is always helpful and responsive w dealer in this area since I moved here 5 years ago. I've had nothing but very good experiences there -- the staff is always helpful and responsive with a solid commitment to courteous customer service. More
Customer Service:"Good" based of that fact that i don't have any complaints per say about my service, but yet my car has a continous problem. Quality of Work:"OK" based on the continous fuel problem on have any complaints per say about my service, but yet my car has a continous problem. Quality of Work:"OK" based on the continous fuel problem on my car, starting 6 months in. Friendliness:"Great" because Jason and the rest of the team have been amazing to me! Overall Experience:"Good" based on issue i still have with my car and yet the great team i work with. Price:"Good" based on i have a great deal on my car, love how Audi takes care of their customers! Thank you! More