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Audi North Scottsdale

Phoenix, AZ

4.8
1,133 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,133 reviews

November 03, 2010

Will only buy Audi because of the staff at Audi. Love going in there. They do great work and take care of everything at anytime for me. Tyler is great to work with. The best I have ever dealt with. The More

by ryanlehrman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Seacreast
Nov 03, 2010 -

Audi North Scottsdale responded

Thank you for your kind words regarding our staff at Audi. I am glad that Tyler Secrest and our technicians have taken such great care of you. Please let me know if there is anything I can help you with in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 03, 2010

The rating I gave in all areas was great because I was very well treated by staff and customer service that I would deffinitely go back for future services even though its far drive for me.The questions I More

by jlewicka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Rizzo, Al Rizzo
Nov 03, 2010 -

Audi North Scottsdale responded

Thank you for your kind remarks regarding Al Rizzo and the staff at Audi North Scottsdale. It means a lot to us that you drive from such a distance to allow us to help you with service on your Audi. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 03, 2010

Excellent service from the time you make your appointment to the time you pick up your car. Al Rizzo is warm, friendly, and very professional. They did a great job on the Audi and diagnosed correctly the p More

by mbrachfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Rizzo, Al Rizzo
Nov 03, 2010 -

Audi North Scottsdale responded

Thank you for taking time to review your experience with Audi North Scottsdale and in particular Al Rizzo. I am glad we were able to handle your concerns in a quick and accurate manner. Please let me know if I can be of any help to you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 02, 2010

I contacted the dealership via IM on their website. I live in GA and knew the exact car I wanted. I had to go to AZ to find it. Being available on-line was helpful. I originally found the car in Auto More

by edowney1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Brian McCauley
Nov 02, 2010 -

Audi North Scottsdale responded

I am very glad this worked out the way that it did for you. We certainly try to be fair with everyone but many times we have two people on the same car and someone goes away unhappy because we have a very rare car and can not duplicate it. For this reason we do have a policy in store that protects the customer if they are on the lot looking at the car. I am glad that Brian McCauley was able to assist you and make the delivery pleasant. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 02, 2010

Doing what you say when you say your going to do it, is good customer service. Adding a relaxed, professional atmosphere makes it great! Since moving back to Arizona 3 years ago, Service Advisor Al Rizz More

by Gryph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Rizzo, Al Rizzo
Nov 02, 2010 -

Audi North Scottsdale responded

Thank you for your kind words regarding the service you receive from Audi North Scottsdale and Al Rizzo. I am glad we have been able to fulfill your service needs in the time frame you expect. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 01, 2010

I have only dealt with AUDI No Scottsdale and no other dealer in this area since I moved here 5 years ago. I've had nothing but very good experiences there -- the staff is always helpful and responsive w More

by templer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Steve Baca, Steve Baca, Jason Brown
Nov 01, 2010 -

Audi North Scottsdale responded

Thank you for your patronage over the past 5 years. I am very happy that Jason Brown and Steve Baca have given you the level of service that meets your expectations. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 01, 2010

Customer Service:"Good" based of that fact that i don't have any complaints per say about my service, but yet my car has a continous problem. Quality of Work:"OK" based on the continous fuel problem on More

by Court
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Jason Brown
Nov 01, 2010 -

Audi North Scottsdale responded

Thank you for taking time to add a review regarding your experiences at Audi North Scottsdale. I am glad that Jason Brown and our team have been able to assist you in an "amazing" way. I am very sorry to hear we have not been able to correct a problem that continues to show up. Since your e-mail address or phone number is not attached to this please call my Service Director Al Wynn at 480 538 4051 or myself at 480 538 4010 to discuss further. We are not happy until you are completely satisfied. We will work diligently to restore your good review to Great in all categories. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 01, 2010

Awesome dealership, and awesome customer service from Al Rizzo. Always pleasant and work ethics are great. Car is always fixed right the first time, and done as promised.It is a very clean dealership where More

by caral0907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AL Rizzo, Al Rizzo
Nov 01, 2010 -

Audi North Scottsdale responded

Thank you for your very kind remarks about the service you receive from Audi North Scottsdale and especially Al Rizzo. I am very happy to hear of your satisfaction with our dealership. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 01, 2010

Purchasing my second A6 at North Scottsdale Audi was a very easy, low pressure process. Brad was an awesome salesman. He was very informative and pleasant. He was not in the least bit pushy. The deal w More

by ampitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham--Sales, Al and Jason Service, Jason Brown, Al Rizzo
Nov 01, 2010 -

Audi North Scottsdale responded

Thank you for your continued loyalty to Audi North Scottsdale and in particular Brad Burnham, Al Rizzo, and Jason Brown. I am glad we were able to make this an easy, low pressure, and quick transaction. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

October 31, 2010

I was very set on getting an Audi A3 TDI because of their superior gas mileage and overall looks. The selection of A3's on the lot at North Scottsdale gave me many different options to choose from, thus matc More

by klmorry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Townsend
Nov 01, 2010 -

Audi North Scottsdale responded

Thank you for your recent A3 TDI purchase from Audi North Scottsdale and Tony Townsend. The A3 is a winner for all the reasons you stated. I am glad your experience was easy and we were able to meet your expectations. Please let me know if there is anything I can do to assist you in the future. Your satisfaction is very important to me. Keep singing the praises. We appreciate you very much! Kind regards Mark Reicks General Manager Audi North Scottsdale

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