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Audi North Scottsdale

Phoenix, AZ

4.8
1,151 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,151 reviews

November 21, 2010

Working with Brian McCauley at Audi North Scottsdale was a great experience. There was no pressure and Brian was extremely knowledgable and passionate about Audi vehicles. Brian went above and beyond with h More

by medriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Brian McCauley
Nov 22, 2010 -

Audi North Scottsdale responded

Wow; what a nice surprise for your wife. I would not be able to keep a secret that long. Thank you for trusting Audi North Scottsdale with your new Q5. I am glad Brian McCauley was able to make this a great experience for you. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 19, 2010

I have been taking my car for service to this dealership for the past 5 years. The advisors have always been honest and friendly. The service that is preformed on my car is acurate. It is very nice to be of More

by Jgrindel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Darling
Nov 19, 2010 -

Audi North Scottsdale responded

Thank you for your continued patronage at Audi North Scottsdale and in particular Dan Darling. We strive to carry the highest quality service as well as great value for your money. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North scottsdale

November 18, 2010

I have had the pleasure of servicing my vehicle at Audi North Scottsdale for quite some time now. My service advisor Al Rizzo has been nothing short of stellar in making sure my vehicle is well taken care More

by izzo2k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Rizzo, Al Rizzo
Nov 18, 2010 -

Audi North Scottsdale responded

Thank you for your kind remarks regarding your service work at Audi North Scottsdale and in particular Al Rizzo. I am very happy we have been able to exceed your expectations. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 18, 2010

I have purchased my last 5 Audi's from Steve Bach! I love him! He is fun to work with, understands your time is valuable and is true to his word! I am a true Audi lover having everything from an A4 to More

by innsaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bach, Steve Baca
Nov 18, 2010 -

Audi North Scottsdale responded

Wow - thank you for your continued loyalty to Audi North Scottsdale (Five vehicles) and Steve Baca. We feel very lucky to have Steve on our staff. He has been one of our top sales people since we opened our doors. We feel especially lucky to have you as such a loyal customer. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 18, 2010

Audi has been great. We love the fact that there is a car service to take us when we don't have our car. The prices are a little pricey but you get that with an Audi anywhere. There was a time we were More

by ASchlosser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Dan Darling, Jason Brown
Nov 19, 2010 -

Audi North Scottsdale responded

Hi Amanda and Jeremy Thank you for your kind words regarding your service experiences at Audi North Scottsdale. Many customers love our luxury sedan service that will deliver you to your home, office, or airport while your car is in the shop. I am glad we have been able to meet your needs. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 17, 2010

At no time did I feel the typical arrogant 'car salesman pressure'. My girlfriend and I were greeted by Bradley instantly- exchanged some laughs and I told him what I wanted in a car. He showed me a few car More

by laurainman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Burnham
Nov 17, 2010 -

Audi North Scottsdale responded

Thank you for your recent purchase from Brad Burnham at Audi North Scottsdale. I am glad your fell in love with the Audi product and your experience was satisfactory. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 16, 2010

My 3rd Audi purchased from Brad at North Scottsdale and I couldn't be happier. They were able to get the specific vehicle I wanted transferred from another dealer in Los Angeles trouble free. The people ar More

by jw7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham, Brian McCauley, Tara, Brian McCauley
Nov 17, 2010 -

Audi North Scottsdale responded

Thank you for your recent purchase from Brad Burnham and Brian McCauley. I am glad that we were able to find the exact vehicle you were looking for. There are times that we don't have the right color or equipment so we will look through our locator service to find the car that suits you. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 16, 2010

Jason could not have been more accommodating to my schedule. He is extremely personable and I prefer working with him than some of the other service employees. I have brought the car in for two other More

by mahjonggmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Jason Brown
Nov 16, 2010 -

Audi North Scottsdale responded

Thank you for your kind remarks regarding Jason Brown and your service experiences at Audi North Scottsdale. Please accept my apology for any inconvenience we may have caused by not having your car cleaned at time of delivery. I hope you have allowed us to detail your car based on the offer we presented to you. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 14, 2010

I spent the day looking for a new car with my son. We also looked at Volvos and BMW's. Jaime and this dealership were clearly the best, and we bought a new Audi from them. Their trade-in was the highest, More

by LesP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Ossa, Jaime Ossa
Nov 15, 2010 -

Audi North Scottsdale responded

Thank you for your recent A4 purchase. I am confident you will be happy with your decision to join the Audi family. I am glad that Jaime Ossa and our staff were able to earn your business. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

November 13, 2010

I needed an emergency repair on a Friday afternoon. Jill Parresol went out of her way to get the repair accomplished before the weekend. I was not charged anything extra, even though it was an emergency. I More

by edsmig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Parresol
Nov 15, 2010 -

Audi North Scottsdale responded

Thank you for your comments regarding your recent "emergency" repairs. I am glad we were able to get you back on the road with the least amount of inconvenience. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

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