
Audi North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
I visited the dealership to look at several Audi's and chose one with the assistance and excellent knowledge of Brian McCauley. He was very professional throughout the entire purchase and that was follow chose one with the assistance and excellent knowledge of Brian McCauley. He was very professional throughout the entire purchase and that was followed up by Tara Price with the financial end of the purchase. I am a former customer of the dealership and would highly recommend Audi of North Scottsdale. More
I continue to get exceptional service from Brad Burnaham and iam a 3 time Audi driver. Weather a lease or purchase he is willing to take you through the steps and sheppard you through the process. Brad cont and iam a 3 time Audi driver. Weather a lease or purchase he is willing to take you through the steps and sheppard you through the process. Brad continues to be a wealth of knowledge about the Brand and the vehicles and always has a can do attitude. More
I ordered a car which was damaged by hail so Jaime ordered me another. Although it took six months to complete the sale, he hung in. Very happy with the sales and finance team. I love the car - it's a ordered me another. Although it took six months to complete the sale, he hung in. Very happy with the sales and finance team. I love the car - it's a perfect combination of utility, performance and MPG. More
Absolutely an excellent experience, I purchased an Audi TT from Dennis. I live in Nebraska and had never seen the car before it was shipped to Omaha. He promised everything would be perfect, and it was. He TT from Dennis. I live in Nebraska and had never seen the car before it was shipped to Omaha. He promised everything would be perfect, and it was. He took care of every detail, was very considerate with any of my concerns, and assumed full responsibility for my satisfaction. I would not hesitate to purchase a car from this gentleman again, and will as the need arises. Bob in Omaha. More
The salesman David Silver was extremely helpful, friendly and courteous. He and Greg Buttopietro made the transaction smooth and seamless...truly a great experience. David was more than happy to offer any and courteous. He and Greg Buttopietro made the transaction smooth and seamless...truly a great experience. David was more than happy to offer any assistance I may need after the sale which is quite refreshing. As I was given a tour of the dealership, everyone there, from service to reception were extremely friendly, almost as though you had known them for quite some time. The service shop was pristine, not what you would see at many dealerships. Overall, I am truly happy with the salesman, finance and dealership experience. Thanks again David and Greg. Sherry Mazur More
I have been a customer of Audi North Scottsdale for over six years and have been coming back for the great service and friendly environment. Last month, I was shopping for a new car and made a big mistake b six years and have been coming back for the great service and friendly environment. Last month, I was shopping for a new car and made a big mistake by going to another dealership. The service was horrible and I immediately went back to Audi North Scottsdale to buy my new car. More
We came into the dealership knowing what we wanted and how much we wanted to spend. When we told that to Dennis, he was able to reach our price and sell us the car without any hassle. Dennis was friendl how much we wanted to spend. When we told that to Dennis, he was able to reach our price and sell us the car without any hassle. Dennis was friendly, knew the Audi line and was very helpful. This was our first experience with an Audi vehicle/dealership and we were very impressed with this dealership vs the other ones we had been to. There was no pressure to buy, they let their cars/history speak for itself. Product knowledge from all employees we dealt with as we bought our car was a very big factor in this rating. More
As a rather fastidious 1999 A4 owner I was already on first name terms with Al Rizzo and the maintenance team at this dealership, who oversaw the upkeep of a car that, in their own words, was the best 17 first name terms with Al Rizzo and the maintenance team at this dealership, who oversaw the upkeep of a car that, in their own words, was the best 170,000-mile car that had ever crossed their path. Unfortunately, it has reached the point where the cost of keeping the A4 on the road was equivalent to the cost of a car payment on an RS4. I say unfortunately.... clearly Brad Burnham recognised my weakness for the 4.2-liter behemoth, and paired me up with the perfect car for me. Not only that, but he scored bonus marks for putting the paperwork together with minimal fuss (I HATE dealing with paperwork), and going the extra mile to get a few minor blemishes on the car removed before it rolled off the forecourt. I knew full well that I was getting the bargain of a lifetime. Clearly customer satisfaction matters to Brad and I could see he was really onboard with my excitement level on the day I picked up the car. The fact that he allowed me to put down a smaller-than-expected deposit on the RS4 and then fought a rearguard battle for me while I came up with the rest of the money - while continuing to field calls from buyers who had the money there and then - shows that he's a dealer whose word matters over and above the simple dollar value involved with buying and selling. I'd have no hesitation recommending him to any of my friends, and in tandem with my experiences with Al Rizzo in keeping my previous car in mint condition, this dealership is starting to feel like visiting family (!) More
Brad did a great job, but I knew what I wanted going in and the car sold itself. It was nice to finally go into all the high end dealships and buy a well engineered European car (not that the big 3 don't h and the car sold itself. It was nice to finally go into all the high end dealships and buy a well engineered European car (not that the big 3 don't have good engineering!). I love the car! Thanks Audi of Scottsdale. More
Brian was helpful and informative. He worked with me on the different options and pricing and never made me feel pressured. Even after I had ordered the car, his customer service remained excellent all the the different options and pricing and never made me feel pressured. Even after I had ordered the car, his customer service remained excellent all the way through pick-up and some post pick-up questions. More