Audi North Scottsdale

I recently purchased an Audi Q5 from Jaime Ossa at the North Scottsdale Audi Dealership and it is my pleasure to share my phenomenal experience with potential customers. I decided that I wanted a Q5 in Fe North Scottsdale Audi Dealership and it is my pleasure to share my phenomenal experience with potential customers. I decided that I wanted a Q5 in February, 2011, and decided to trade in my BMW X3. From the minute we talked in the door of Audi North Scottsdale, my dad was drawn to Jaime’s friendly smile and we learned right away what a pleasure Jaime was to work with. The Q5 is sporty, luxurious, and reliable, and I knew right away that this was the car for me. Unlike many car salesmen, Jaime was not pushy and simply wanted me to make a decision that I was happy with. I ordered all of the options that I desired on 2/5/11, and was informed that the vehicle would not be in until mid April. After a long anticipated wait, the car that I ordered arrived at the dealership on 4/21/11. Jaime took quite a bit of time to go over the entire car with me, including setting up my Bluetooth and I could not wait to take it home. However, I left the dealership and learned that the gas tank was empty, so I pulled into the closest gas station. After filling up my tank, I attempted to start the car, only to get a number of error messages and was unable to start it. I had only driven three miles from the dealership and completely lost my mind. I called Jaime on his personal cell phone and he responded to my concerns immediately. Despite the fact that it was after hours, he came to the gas station with an Audi loaner car within thirty minutes, and waited for Audi Assist to pick the vehicle up to go back to the dealership. He was apologetic and attentive to the issue from the start. After a few days in the service department, Jaime was told that the car passed a thorough inspection and was good to go, and he was kind enough to bring the vehicle to my home on 4/26/11. However, after he arrived at my house, the car once again would not start and displayed a variety of error messages. Jaime assured me that he would resolve this issue and he did. He worked with management to get me a new vehicle with all of the options that I had ordered as quickly as possible, and was quick to respond to all of my emails and phone calls. When my brand new car had arrived, he once again delivered the car to my home, and brought all of the paperwork with as well. Jaime made sure that I was completely satisfied, and was great about keeping me updated throughout the process. I would recommend purchasing a vehicle from Jaime Ossa of Audi, and would not hesitate to buy another vehicle from him in the future. After driving my new Q5 for a few days, I am completely satisfied with my purchase, as well as my experience with this dealership, and would not hesitate to buy another Audi from Jaime in the future. More

I walked in with an open-mind but not really expecting anything exceptional. I was extremely happy that my wife convinced me to look there. David and everybody else that I encountered provided exception anything exceptional. I was extremely happy that my wife convinced me to look there. David and everybody else that I encountered provided exceptional service and I would highly recommend this dealership to anyone that is on the market for a new or used car. My wife was thoroughly impressed with this dealership as opposed to the dealer she bought her car from 2 years ago. David was upfront and not pushy at all. He kept my wife and I informed the entire time that our financing paperwork was waiting to be processed. Overall a great car-buying experience! More

I brought my Audi tt in for service on my airbag system. I called and from the start Jason from service was most helpful. He was very knowledgable and understanding. Due to his amazing service I brought my I called and from the start Jason from service was most helpful. He was very knowledgable and understanding. Due to his amazing service I brought my car back 2 days later for more service. Jason was a great representative for Audi and I think he should be rewarded for this. Thanks More

Very professional yet personable experience, refreshing Very professional yet personable experience, refreshing for the industry. Both of the salesmen that I dealt with made the entire experience actuall Very professional yet personable experience, refreshing for the industry. Both of the salesmen that I dealt with made the entire experience actually enjoyable. I've only had my car two days and I can already see being a repeat customer at that dealership. More

Overall very positive experience. Mr. Burnham was very professional and easy to work with. Would definitely recommend him and the Audi North Scottsdale dealership for new car purchase. Service departmen professional and easy to work with. Would definitely recommend him and the Audi North Scottsdale dealership for new car purchase. Service department is prompt and courteous. Highly recommended. More

David Silver was excellent to work with. We had gone to this dealership before and were ignored by the sales people. David was wonderful and kept in touch with us the whole time we were waiting for the ca this dealership before and were ignored by the sales people. David was wonderful and kept in touch with us the whole time we were waiting for the car to come from Germany. When the car came in we were notified immediately. He also spent a long time with us showing us how to use the car. More

Brad has work with and for me for the last 6 months. He invited my wife and i to their MIM introduction showing of the new A8L and we were more than impressed. He had his GM Mark Reicks to spend time with invited my wife and i to their MIM introduction showing of the new A8L and we were more than impressed. He had his GM Mark Reicks to spend time with us. they did a great job host the event. Brad continued to followup with me and halped me make the correct decision. we ordered and our A8l built. We were more than pleased with each phase of the process. we bought a new A8L and sold our 2006 A8L with only 40K miles. We are now considering a new A7 or S5. We would only consider Audi through Audi of Norht Scottsdale. Needless to say, we are very satisfied customers. Fred and Wendy Beck More

The purchase processnwas very simple and quick. I was impressed with friendliness ofnour sales person (Brian McCauley) and the management at the dealer. The used VW New Beetle was in excellent condition impressed with friendliness ofnour sales person (Brian McCauley) and the management at the dealer. The used VW New Beetle was in excellent condition and has been a wonderful vehicle. I would and have recommended friends to visit Scottsdale Audi. More

My wife & I found a TT that we really liked. The first salesman was a real turn off. We were treated rudely. We walked out. I called back the next day & asked for another salesperson & that is when first salesman was a real turn off. We were treated rudely. We walked out. I called back the next day & asked for another salesperson & that is when we connected with Jaime Ossa. This young man has a great attitude & was very helpful. When buying a car the salesperson makes a huge difference. In a 1-10 scale Jaime gets a 10. More

On March 17th, I visited North Scottsdale Audi. Brian assisted me. His knowledge of the product (Audi A8) was excellent. The customer service shown to me was outstanding. I was treated as a valued custom assisted me. His knowledge of the product (Audi A8) was excellent. The customer service shown to me was outstanding. I was treated as a valued customer which many dealerships do not do. I was sold on this dealership after speaking to Brian as well as additional staff. What a pleasure to do business with!!!!!! I HIGHLY recomend Brian and North Scottsdale Audi to anyone who is seeking a car. My hat goes off to ALL of you!!!! More