Audi North Scottsdale

I was thrilled with the entire sales experience with Audi North Scottsdale -- and especially the care and professionalism of Brad Burnham. Earlier today, I bought my new Audi R8. Brad has worked patientl North Scottsdale -- and especially the care and professionalism of Brad Burnham. Earlier today, I bought my new Audi R8. Brad has worked patiently with my for nearly 4 years ... ever since the R8 was launched ... keeping me aware of available cars and other news regarding the R8. Finally, I was ready and able to make this purchase ... and Brad made it a pleasure at every step of the way. In particular, I commend Brad and Audi North Scottsdale for their efficiency and responsiveness ... they made this "fun and easy" and worked with me to get me into my new R8. They offered me a fair price for my trade and helped me work quickly and efficiently with the Finance Department. Finally, Brad stayed well past his scheduled finish time to make sure I was completely satisfied with every aspect of my purchase. He has also offered to give me pointers in a few days time ... to make sure I get the most out of my new R8. What a terrific experience! Thank you Audi North Scottsdale and Brad Burnham. ease of transaction, nearly 4 year correspondence over the R8, fair pricing on both trade and Audi, quick trip through the Finance Dept, how I stayed late for the delivery, but most importantly…was “fun and easy”… More

I recently leased an Audi A4 from Brad Burnham at N. Scottsdale Audi. After an initial test drive, I did the rest of the negotiation and pre-approval work via email. Brad met another dealer's best pri Scottsdale Audi. After an initial test drive, I did the rest of the negotiation and pre-approval work via email. Brad met another dealer's best price, no questions asked, and was very easy to work with. After coming to terms on the lease details, I provided him a short credit app, copy of my driver's license and insurance card all via email. I showed up the next day and was driving off in the A4 within 20 minutes. Amazing. Brad and the Audi N. Scottsdale team provided me a friendly, professional buying experience. I'd recommend them to anyone. Josh B. Scottsdale, AZ More

Jaime Ossa was a most charming, knowledgable and service oriented sales person. He made the new car buying experience simply wonderful and hassle free. His follow up was outstanding. He went to bat for m oriented sales person. He made the new car buying experience simply wonderful and hassle free. His follow up was outstanding. He went to bat for me throughout the process of finding the car out of state, ensuring it had all of the features I was seeking, and negotiating on my trade-in and . His love of his job and the pleasure he takes working at the dealership were always evident and inspired my loyalty. I will recommend Jaime to all of my car buying colleagues. More

I bought a used Audi A4 from Brad Burnham at Audi North Scottsdale. Brad was a true pleasure to work with. I live in Albuquerque so all our communication was done by phone. He was very accurate in his desc Scottsdale. Brad was a true pleasure to work with. I live in Albuquerque so all our communication was done by phone. He was very accurate in his description of the car and very responsive to whatever questions I had. Brad delivered the car to Albuquerque going way out of his way to complete the transaction. I would recommend Brad and I would recommend Audi North Scottsdale dealership if you are looking for a car. Thanks Mark Smith More

This is the second vehicle I have purchased from Audi North Scottsdale. To say I am pleased with their dealership is a huge understatement. They have literally become my go to car dealer and I wouldn't w North Scottsdale. To say I am pleased with their dealership is a huge understatement. They have literally become my go to car dealer and I wouldn't work with anyone else. I have never liked purchasing new cars. The high pressure sales tactics made me want to go home and shower. Brad Burnham at Audi North Scottsdale has changed the experience for me. His no pressure, fully informed, laid back sales style is excellent. He answers the questions I have and provides me with the information I'm looking for. He's not just looking at the sale. Brad truly wants a satisfied customer who will become part of the Audi family. If you're not happy, he's not happy. I highly recommend anyone looking for an Audi to work with Brad. There is no one better. The service department at ANS is top-notch as well. I have worked with Jason on my first vehicle and will do the same with this one. Jason's comprehensive knowledge of my car makes everything go right the first time. I'm in and out of service when maintaining the car and I've never had any issue. If there's a problem, they take care of it. If I need to speak with someone, I call Jason direct for the information. With Jason and Brad as a team there is absolutely no reason for an unsatisfied customer. I know buying a new car from another dealer can be a horrible experience. I highly recommend Audi North Scottsdale and specifically Brad Burnham to make your next car buying experience an awesome one! Once you're part of the family, you won't go anywhere else. More

Both salesman were courteous.. Did not take a a high Both salesman were courteous.. Did not take a a high pressure sales approach...Explained all of our options and comparisons to the other vehicles w Both salesman were courteous.. Did not take a a high pressure sales approach...Explained all of our options and comparisons to the other vehicles we were looking at. More

I have given the rating to this dealership because I had a very good experience buying my Q5. I would recommend this dealership and Jaime to my friends. a very good experience buying my Q5. I would recommend this dealership and Jaime to my friends. More

Very pleased with my experience. Scottsdale had the particular vehicle I wanted (only by chance, however) when the other the Audi dealerships in Phoenix area seemed unable to find the vehicle I wanted particular vehicle I wanted (only by chance, however) when the other the Audi dealerships in Phoenix area seemed unable to find the vehicle I wanted and actually get it in their dealership. Scottsdale offered me a fair trade value for my vehicle where 2 other Audi dealers would not. Since I knew exactly what I wanted and what I wanted to pay, the experience was no pressure. The dealership honored the USAA promotion price without any discussion where another Phoenix Audi dealer would not. Even in the finance office, the 'up-sell' was no pressure at all. Although I always intend on keeping a vehicle for a long time, something new interests me and I end up trading in 2 years. I will buy another vehicle form Audi Scottsdale if they treat me the same way. More

I picked up my new Q5 and I worked directly with David Silver, he did a great job explaining everything I need to know about my car. He was very comprehensive with his explanation as well as being readil Silver, he did a great job explaining everything I need to know about my car. He was very comprehensive with his explanation as well as being readily available for me when I had to change my appointment time. I would buy every Audi through David. They do a great job and looking forward to working with the service department as well. More

Audi N. Scottsdale…”where everybody knows my name.” I Audi N. Scottsdale…”where everybody knows my name.” I wanted to take 5 minutes and post my appreciation & gratefulness to the SCOTTSDALE AUDI team Audi N. Scottsdale…”where everybody knows my name.” I wanted to take 5 minutes and post my appreciation & gratefulness to the SCOTTSDALE AUDI team regarding my recent new car purchase: Audi 2011 A5. The car itself is amazing, but for me – the deciding factor were the people who helped get me into the driver seat: BRAD BURNHAM, JASON BROWN, and TARA PRICE. There truly are no weak links at this dealership! This is my 2nd new car purchase with Audi N. Scottsdale. It was the service & friendship that JASON BROWN provided over the past 9 yrs that ultimately sealed the deal for this new purchase. FYI: I think most would agree that having an amazing car is great, but w/out the equally superior team to help support it/make it run – the car can quickly turn into heartache. However – that never was the case at Audi N. Scottsdale. As uncommon as it may sound, Jason has not only provided excellence in service – but has become a genuine friend whom I totally trust like a brother. How rare to say you trust your car service guy?! So, when it finally came time to shop for a new car – I turned to Jason for help. He introduced me to Brad. Not knowing Brad, I was still nervous – but immediately upon meeting Brad; those fears subsided. Brad Burnham was so easy going & yet extremely professional & knowledgeable. He was easy to talk to without any pressure or expectations. He even passed the DAD/BIG BROTHER TEST. I had brought them as back up (just in case), both of whom own “the other German car” – Mercedes. However, after meeting Brad and talking with him, I found back up was not needed! Brad was so helpful and easy going, which completely removed any fears of being “sweet talked” into something I didn’t want. Needless to say, I had my order placed within a 1 of discussion?. What’s also genuinely unique – is that I overheard both my dad & my brother THANKING Brad & Jason for taking good care of me. “AWE!” They fully endorsed my car selection & agreed I made the right choice. I even heard my brother say his next car is an A8! I’ll send him Brad’s way as there’s no better stamp of approval in my book! One final note – is that at this dealership (as cheesy as it sounds), I have found that all the people who make up the company are real & genuine. They truly love their cars & the people who sit in them! They work well as a team (everyone knows everyone there). I even found this to be true with TARA PRICE, who helped me through finance. She was just as excited to see me in the A5 as I was to purchase it. She was very patient when it came to looking at the cost of adding additional services to the purchase (extended warranty, dent protection, Nano tint, etc.) and calculating monthly payment. I can truly say I know someone by first name (and they know me) in every department at AUDI that I encounter. Shout out to John and Jill at the service desk! Needless to say – Here’s to another 9 years at AUDI NORTH SCOTTSDALE with my baby, A5! More