Audi North Scottsdale

I have purchased almost 40 cars over the years - on average 1 every year and this has become the most regrettable purchase I've ever made. I was charged for window tint that was not installed on the ca average 1 every year and this has become the most regrettable purchase I've ever made. I was charged for window tint that was not installed on the car with no option to remove the charge and instead went through 3 days of harassment and inconvenience only to get it back with a driver's side window with bubbles still all over it 4 days later. Find out I am being charged $45 per motnh on my car payment for a "ceramic coating" that I don't have any documentation or warranty on or even know if it was actually installed. Then today I was told my $88,000 new Audi does not come with a cargo cover even though there are big notches on either side of the cargo area for a cover. I really wanted to cancel the whole thing 24 hours after leaving the dealer and told the Sales Manager Kari that who of coruse told me they would not do that. But then today another sales manager named "Doug" told me in a very condescending way they would buy the car back at "used market value less taxes" if I was not happy with the car - what complete xxxxx. Audi North Scottsdale has ruined the Audi brand for me and ruined any enjoyment I could ever have with this car. DON'T BUY AN AUDI - there are are better luxury cars and more professional dealerships. My Genesis was a much better vehicle! More

Everyone at the dealership is friendly, efficient and courteous. They always try to resolve any issues smoothly and effectively. courteous. They always try to resolve any issues smoothly and effectively. More

I have been very pleased with the service I have received from this dealership. I am also very pleased with my recent experience purchasing my leased vehicle. from this dealership. I am also very pleased with my recent experience purchasing my leased vehicle. More

Nelson is great! He helped me figure out the best vehicle for me, it was absolutely a great experience working with him. He helped me figure out the best vehicle for me, it was absolutely a great experience working with him. More

Mark our sales guy was great throughout the process. His follow up has been amazing. The process was painless Thanks Mark! His follow up has been amazing. The process was painless Thanks Mark! More

My entire experience with Gary was fantastic. He was super helpful and kept me informed as I waited for my S5 to be delivered. His service post-sale as I have questions about all the tech has bee He was super helpful and kept me informed as I waited for my S5 to be delivered. His service post-sale as I have questions about all the tech has been awesome as well. More

The entire team was attentive and flexible to work with us to maximize our trade. They took time to explain all our options but weren’t pushy. They even stayed late on a Friday so we could take our new car us to maximize our trade. They took time to explain all our options but weren’t pushy. They even stayed late on a Friday so we could take our new car home that night! More

Drew was excellent and provided great customer service. Willing to listen to us and our needs. Also the finance person was terridic Willing to listen to us and our needs. Also the finance person was terridic More

Since moving to Scottsdale in 2019, we serviced our leased 2018 A5 at this dealership with excellent service. In 2021, we decided to buy it. Brian McCauley handled the sale for us. He contacted us mont leased 2018 A5 at this dealership with excellent service. In 2021, we decided to buy it. Brian McCauley handled the sale for us. He contacted us months ago to see if we were interested in getting a new A5 convertible. We agreed, and Brian handled the ordering process for us. More