Audi North Scottsdale

Customer Service is appreciated Just purchased a used vehicle over the weekend. We ran across a couple issues after the fact that were bothersome. I was very frustrated but Mark, th Just purchased a used vehicle over the weekend. We ran across a couple issues after the fact that were bothersome. I was very frustrated but Mark, the GM, reached out and is making every effort to remedy the situation. I truly appreciate what he is doing…making an unpleasant situation better. Their customer service is turning out to be quite good for which I am very grateful. More

Awesome people! My first Audi buying experience was an amazing one. It started out a little crazy. I started with Luis who was great but couldn't help me with my init My first Audi buying experience was an amazing one. It started out a little crazy. I started with Luis who was great but couldn't help me with my initial a certified Audi due to my credit score. But, he handed me to Bill who suggested a lease. Aaron in finance was simply the best finance guy I have ever worked with. He got me approved when other places tried to sell me a outrageous interest rate. Final Craig who finished off the deal and was so informative about leases and the new awesome Audi I am driving. I can't see my self driving any other luxury vehicle or every going to another Audi dealer in Arizona. THANKS ALL OF YOU!!! More

PROWLER:) I've wanted a prowler forever. Billie Jacobs the internet salesman took fantastic care of me. I will definitely refer customers to him thanks again I've wanted a prowler forever. Billie Jacobs the internet salesman took fantastic care of me. I will definitely refer customers to him thanks again can't wait to see my new toy GO BILLIE!!! Steve More

Lease 2015 A6 I would recommend working with Paul Edgett, Sales Consultant and Bill VanZanten, Sales Manager when purchasing and/or leasing at Audi North Scottsdale I would recommend working with Paul Edgett, Sales Consultant and Bill VanZanten, Sales Manager when purchasing and/or leasing at Audi North Scottsdale. I wanted to trade in my Q5 for a new A6. I contacted Paul to let him know what I wanted to do and within 24 hours he let me know that they had a new 2015 A6 available. The experience was very pleasant and they turnaround the paperwork in no time. I am very pleased with my new Audi A6. I would highly recommend contacting either one of these individuals if you are planning on getting an Audi in the future. More

Have had several exceptional experiences While I did experience some confusion and frustration during my last visit, I have had several service items taken care of at North Scottsdale Audi th While I did experience some confusion and frustration during my last visit, I have had several service items taken care of at North Scottsdale Audi that I would rate as exceptional. Overall a great place to take your Audi. More

Thank you Jeffrey Wieland! I had a wonderful service experience at Audi North Scottsdale. Jeffrey Wieland, Service Manager is amazing, understanding, knowledgeable, and fun! I had a wonderful service experience at Audi North Scottsdale. Jeffrey Wieland, Service Manager is amazing, understanding, knowledgeable, and fun! I will definitely recommend the service at Audi North Scottsdale to all. More

Experience in Purchasing a New Car Being in the Valley over 30 years and purchasing at least a dozen cars, my experience yesterday was one of the best ever. Craig Nelson and Chris Fre Being in the Valley over 30 years and purchasing at least a dozen cars, my experience yesterday was one of the best ever. Craig Nelson and Chris Fredlake was nothing but a pleasure to deal with. There was no high pressure sale and I couldn't be more pleased with my Audi and my new car. I would highly recommend and plan on getting another Audi from them in the future. More

Craig Nelson: No Pressure, Helpful, Responsive I highly recommend buying an Audi from Craig Nelson at Audi North Scottsdale. He has a very low-key personality that put me at ease. He scored credi I highly recommend buying an Audi from Craig Nelson at Audi North Scottsdale. He has a very low-key personality that put me at ease. He scored credibility points with me when I mentioned a preference for certain features that were not available in the Audi vehicle I was originally considering, and Craig suggested I look at a comparable vehicle manufactured by one of his competitors. I took more than a month to make my decision, and during that time, Craig was impressively responsive to my emailed questions but never pressed me for a commitment. In the end, I did order from Craig, and I didn't have to haggle on the price. He told me the MSRP, the dealer invoice, and what I would be paying (which was reasonable according to my independent research). While I waited for my Audi to be delivered, Craig kept me updated on its progress at appropriate intervals without my having to prompt him. Although it arrived a few days later than originally expected, I wasn't concerned because Craig had already promised that he would put me in an Audi loaner at no charge. After my vehicle arrived, Craig took his time explaining all the features and assured me that he would be happy to review the information again (and even come out to my house) if I needed that service. I should also note that Chris Fredlake, who handled all the contractual red tape, was also pleasant and easy to work with. Thanks, Craig and Chris, for a five-star experience! More

Very pleasant buying experience Worked with Venna Wang who was knowledgeable, helpful and made this one of the easiest most pleasant buying experiences I've ever had. Since my purcha Worked with Venna Wang who was knowledgeable, helpful and made this one of the easiest most pleasant buying experiences I've ever had. Since my purchase last week she has been helpful in answering any questions about my new car. More

The Best Car buying experience ever My wife and I had the most pleasant buying experience that we have ever had. I will say i am like a lot of others who hate coming into a dealership to My wife and I had the most pleasant buying experience that we have ever had. I will say i am like a lot of others who hate coming into a dealership to buy a car. I was so surprised to find the staff at ANS unlike all the others i have experienced especially our salesmen Lou. He was very informative about the brand (we are first time audi owners) and answered a bunch of questions and never putting the "sales pitch" on us. We also were very impressed with the sales manager Matt, thank you for making the deal we wanted along with the extras. Just really want others to know how awesome this dealership is and go see LOU. Happy Montana Audi Owners Mike and Deb More