Audi North Scottsdale

Update from BentleyMarcus760 Got a call from the General Manager and they Audi Scottsdale changed all that had happened,(Off to a bad start and got worse)they picked up my car dro Got a call from the General Manager and they Audi Scottsdale changed all that had happened,(Off to a bad start and got worse)they picked up my car dropped off a loaner,could be better,Really worked hard to change my perception,and Audi Of Scottsdale did this is a top notch dealer. More

Off to bad start and got better Confusion at first then got better,with it being a new service drive must be hard when droves of cars come in but they fixed it quick. Confusion at first then got better,with it being a new service drive must be hard when droves of cars come in but they fixed it quick. More

Friendly, professional, knowledgeable, and easy to work with My wife and I stopped in to test drive some cars to turn in her existing Q3 lease and we met Prem. We warned him that we had been avoiding this as lik My wife and I stopped in to test drive some cars to turn in her existing Q3 lease and we met Prem. We warned him that we had been avoiding this as like many people, we really don't like car the car buying process and pressure sales. Prem made the whole process smooth, easy and convenient. He was so friendly, professional, knowledgeable, and easy to work with that we ended up buying 2 cars from him that day. Prem thank you for making this process nice and easy. Jason & Katie More

BUYER BEWARE! I wish there was a way to do -10 Stars... My wife and I found a vehicle here and we cannot be more disappointed in the Customer Service of this dealer I wish there was a way to do -10 Stars... My wife and I found a vehicle here and we cannot be more disappointed in the Customer Service of this dealership! From the second we walked into the showroom and two salesman were bickering over which one was going to help us because the lady we spoke to on the phone was busy, I had a bad feeling! After taking a test drive with Stefano, who seemed to be a nice guy even though he didn't want to help us, we told him we needed to sleep on it and left! The next day my wife went in to take the car for inspection and after it checked out good with our mechanic she went back to buy the car, but the sales manager, Aaron treated her very poorly and lied about the money they supposedly had invested in a car that was still under factory warranty! So I told her to just leave and I would deal with it the next day on my day off! I called Stefano and asked him to give me the details on the supposed repairs that Aaron says they had to do and his list didn't have any of the things Aaron had expressed to my wife! I decided to make them an offer, even though my gut said differently, so after several calls from Stefano we agreed on a figure and I told him we would be there in an hour or so! 45 minutes later we were driving to the dealership and my phone rings and Stefano tells me they sold the car! BUYER BEWARE, JUST BECAUSE THIS IS AN AUDI DEALERSHIP IN NORTH SCOTTSDALE, THEY ARE JUST LIKE EVERY OTHER BAD DEALERSHIP OUT THERE! More

Prem was extremely professional, very knowledgeable The atmosphere of Audi North Scottsdale was superior. From the attire to greeting and everything in between. Prem and Audi North Scottsdale made us The atmosphere of Audi North Scottsdale was superior. From the attire to greeting and everything in between. Prem and Audi North Scottsdale made us feel special. We also know our experience going forward will be fabulous. We were treated with the utmost respect by all. More

2018 Audi Q5 Mark, the General Manager and Derrick, the Service Writer tried to remedy the problems that we found in our 2018 Audi Q5- they were very helpful and r Mark, the General Manager and Derrick, the Service Writer tried to remedy the problems that we found in our 2018 Audi Q5- they were very helpful and resolved our problem. Still waiting for the touch up paint. More

Great Service Al Rizzo is an exception service representative. He has been our service representative for a number of years. He is knowledgeable , friendly, and hel Al Rizzo is an exception service representative. He has been our service representative for a number of years. He is knowledgeable , friendly, and helpful. A real asset to Audi North Scottsdale. More

Knowledgable and Friendly We have been using Audi Scottsdale for a number of years and have never been disappointed not matter what area or person you are working with. We have been using Audi Scottsdale for a number of years and have never been disappointed not matter what area or person you are working with. More

Great salesman and easy to work wth. We had a very nice experience working with Prem and purchasing our new Audi TT. We like the car and I am sure we will recommend Prem and this dealers We had a very nice experience working with Prem and purchasing our new Audi TT. We like the car and I am sure we will recommend Prem and this dealership to others. Many auto dealers could learn a lot from these people. Thank you very much More