Back

Audi North Scottsdale

Phoenix, AZ

4.8
1,151 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

Directions

By Type

Showing 1,151 reviews

December 09, 2020

The service experience has been well thought out. You are greeted in your car, get out in a covered area and walk safely inside to review everything with your service advisor. There are beverages, snacks and More

by pamelajturbeville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey, Al Rizzo
Dec 10, 2020 -

Audi North Scottsdale responded

Thank you for visiting Acura North Scottsdale. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

December 04, 2020

I always have great experience with the staff here. Yes!! I own a BMW and have owned other cars before and been to other dealers not just for sales but for service. You have great crews in service dept not More

by Richa/Bidur
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Schofield
Dec 05, 2020 -

Audi North Scottsdale responded

Thank you for the excellent review! We are pleased to see that Ryan and our team provided you with exceptional service. If there is anything else we can do for you, please be sure to let us know.

December 04, 2020

As usual they got me in quick and did the work great. Wyatt is an asset to the service department. Would highly recommend them to others. More

by tippersue5513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt Tolby
Dec 05, 2020 -

Audi North Scottsdale responded

That's great to see! We are thrilled to see that Wyatt earned your high praise and your recommendation. If there is anything else we can do for you, please be sure to let us know.

December 03, 2020

Stephen was great and explained every detail of the repairs needed. Very friendly and helped me feel at ease leaving my vehicle with a qualified team. More

by Kccarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Barrett, David Silver, Singh Virk, Jonathan McBride
Dec 04, 2020 -

Audi North Scottsdale responded

Thanks for your feedback! We are thrilled that we were able to help you get into a new car, we hope you are enjoying it. Please reach out if you need anything!

December 02, 2020

Low key, no pressure sales, gave me a fair price for trade in.with no hassle involved. Requested an optional item as part of the sale and it was approved without hesitation. Finance was smooth and very More

by ddsbuddhist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Griffin, Jeff 5 stars
Dec 03, 2020 -

Audi North Scottsdale responded

Thank you for the great review! We are pleased to see your visit was pressure-free and professional. Congratulations on your purchase; we hope you'll consider us again in the future.

November 27, 2020

Cory my service representative is outstanding for keeping up with me on my SUV service. Everytime I call Cory always gets me in during my time. More

by Silver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
November 25, 2020

Brian was great. Look forward to working with him again in the future. He was courteous, friendly and very knowledgeable. I would recommend him to other friends and family More

by dustindalzell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley
November 20, 2020

Service visit was better than expected. No surprises, completed in a timely fashion. Total bill was less than estimated. Bonus was a car wash both exterior and interior, and very well done. Service advis More

by Audi Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Seilhymer
November 19, 2020

Mixed results. I got an emailTelling me they had Mixed results. I got an email Telling me they had recommended certain service that I had declined. The recommended services were never mentioned and More

by Aleelundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Oliver
Nov 20, 2020 -

Audi North Scottsdale responded

Alee, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would appreciate the opportunity to speak with you about your experience. Please email me at cpowell@penskeautomotive.com. Thank you, Chris Powell General Manager Audi North Scottsdale cpowell@penskeautomotive.com

November 14, 2020

Great service. The best I’ve ever seen. Always good attitudes and don’t try to sell me on something I don’t need. I appreciate the honesty and professionalism. More

by Gaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Seilhymer / Rene ( technician), Mark Reicks, Jason Brown, Anthony Pacheco, Sean Moran, Brandon Overly
...
53
...