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Audi North Scottsdale

Phoenix, AZ

4.8
1,151 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,151 reviews

March 27, 2022

Jon did an excellent job if diagnosing my auto issue and scheduling a convenient time to replace my tireds He is tops in customer service More

by jmozena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan McBride
Mar 28, 2022 -

Audi North Scottsdale responded

We strive to provide our customers with the best service possible here at Audi North Scottsdale. We truly appreciate and value your business.

March 27, 2022

This was our first luxury car experience and it was great! Rodney was easy to work with and got us through the process smoothly and quickly. More

by mlanouette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Mar 27, 2022 -

Audi North Scottsdale responded

Hello, It's nice that our team was easy to work with and we hope that you are enjoying your purchase. Thank you for choosing Audi North Scottsdale and please know that we are always here for you.

March 27, 2022

Worst dealership; new R8 advertised on site for 167k only to find out they add 35k dealer markup =202k and also refused to take my leased trade as a down payment then after agreeing to the 202k cash price I More

by Ziggy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name not listed
Mar 27, 2022 -

Audi North Scottsdale responded

Hello, Thank you for sharing your review. Your feedback is important to us here at Audi North Scottsdale and I would appreciate the opportunity to speak with you to address your Audi R8 sales experience. Please email me with your preferred contact information. Thank you, Chris Powell General Manager Audi North Scottsdale cpowell@penskeautomotive.com

Mar 27, 2022 -

Ziggy responded

Jeff Griffin was my sales person and should have all my information with regards to phone # and email contact. I was in error on the final cost of car since there was in addition to a destination and dealer prep charges there was a pre ordered window tint performed on the car which put The car over 205k. And since that day I keep getting advertisements from cars dot com saying this company has 4 r8’s in transit with low prices attached only to find out all 4 are pre sold but would be happy to sell you something else. Really!

March 26, 2022

My service involved two recalls. My service advisor, Ryan, was ready when I arrived with all the necessary paperwork. I requested a loaner which was also promptly handed - very nice More

by bobbender33
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Scofield
Mar 27, 2022 -

Audi North Scottsdale responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and welcoming experience with us here at Audi North Scottsdale. We are looking forward to your next visit with us for any of your automotive needs.

March 26, 2022

Ryan schofield got me in and out fast. Even helped me realize I didn’t actually need a service right away. More

by ryankatzenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan schofield
Mar 26, 2022 -

Audi North Scottsdale responded

Thank you for choosing Audi North Scottsdale. We are happy to know that you enjoyed a quick service experience. Let us know if there is anything else we can help you with.

March 25, 2022

My service was easy to schedule online. Met my service advisor Jon McBride as scheduled and my service was completed and clean car delivered back to me as promised on time. Five star More

by ronburns
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan McBride
Mar 26, 2022 -

Audi North Scottsdale responded

Hello, thank you for trusting our Service Team to care for your vehicle. We appreciate you taking the time to review Audi North Scottsdale.

March 18, 2022

Everyone was very helpful and efficient. The waiting area is great . Love how I also get my car washed . More

by paigeosborn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 18, 2022 -

Audi North Scottsdale responded

Thank you for taking the time to share your experience! We are thrilled to hear that your visit with the Audi North Scottsdale team was great and you were well taken care of. We appreciate your business and look forward to welcoming you back again down the road.

March 18, 2022

The service I get is excellent, they work carefully and are very helpful and considerate.. More

by igcash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy S.
Mar 18, 2022 -

Audi North Scottsdale responded

Hello! Thank you for the 5-star review, we really appreciate the kind words. Thank you for choosing Audi North Scottsdale.

March 18, 2022

Great experience as always. My service adviser Jeremy Seilhymer had my paper work and loaner ready when I got there. Car was done sooner than anticipated. More

by aberer52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Seilhymer
Mar 19, 2022 -

Audi North Scottsdale responded

We are so pleased to learn that our team took great care of you here at Audi North Scottsdale. Our Service Team strives to be the best for our customers. We value your business.

March 17, 2022

Excellent service and attention to detail………nice service tech. Why do I need 15 words? More

by dennis.mulvey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Mar 18, 2022 -

Audi North Scottsdale responded

Hi Dennis, Thanks for sharing the details of your excellent service. At Audi North Scottsdale, we look forward to working together in the future.

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