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Audi North Scottsdale

Phoenix, AZ

4.8
1,150 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,150 reviews

August 08, 2022

Maria is the most talented customer advocate I’ve ever dealt with in my 82 years. ‘She is outstanding and very organized. More

by jtdonnell134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria- service depot,, Brandon Overly
Aug 09, 2022 -

Audi North Scottsdale responded

All of us are pleased to earn this rating because you had such a great encounter with Audi North Scottsdale. We are truly grateful to you for writing up this magnificent rating online on DealerRater. Thank you for choosing Audi North Scottsdale.

Aug 10, 2022 -

jtdonnell134 responded

Maria, your customer service representative , makes visiting an auto dealer service department a pleasure. She has everything to be repaired organized and keeps u fully informed- and she does it all with a smile! A REAL CREDIT TO THIS AUDI DEALER!

Aug 10, 2022 -

jtdonnell134 responded

Maria, delights and amazed - recently I forgot an item from my list and she was able to get repair included! Wish all my customer service reps were as effective and efficient and genuinely caring for customer

August 07, 2022

Penske Scottsdale Service advisor Jon McBride provided excellent service on my Aufi Q 5 with short notice. Mr McBride went above and beyond to quickly help me get my car back and ready for Family planned More

by marypinebeadle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon McBride, Wyatt Tolby, Brandon Overly
Aug 09, 2022 -

Audi North Scottsdale responded

Hi, here at Audi North Scottsdale are so pleased to know we could take care of the maintenance on your Audi Q5 and have you back on the road for your family road trip. We appreciate the great review. Once again, Thank you for choosing Audi North Scottsdale.

August 06, 2022

Everyone was very helpful. There was not one person wearing a dealership shirt that didn’t ask me if I wanted water or if they could help me. More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Overly
Aug 08, 2022 -

Audi North Scottsdale responded

Hello. Our team of experts and staff is dedicated to providing each and every valued guest who visits Audi North Scottsdale with only the best there is to offer. We appreciate your visit and perfect review.

August 06, 2022

They give you very excellent customer service. They go out of their way for you. More

by Margotsp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory Oliver
Aug 08, 2022 -

Audi North Scottsdale responded

We at Audi North Scottsdale thank you for letting us know about your experience. Our Service Team strives to provide excellent service to our customers. Take care and have a wonderful day.

August 05, 2022

Cory exceeded my expectations when I brought my car in for a tire issue. I was seen right away despite not having an appointment. Then I was given a loaner which was a pleasant surprise. I felt well taken More

by KirbyLucymama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Oliver
Aug 07, 2022 -

Audi North Scottsdale responded

Hello! We are glad to be told that you had a timely and convenient experience with our Service Team here at Audi North Scottsdale, even without an appointment. We are grateful to you for submitting this heartfelt recommendation of our location. We'll always be here to take great care of you and your vehicle.

August 05, 2022

Ryan Schofield in service is the best. Always super helpful and efficient with his work. I really appreciate all he does for me and my Audi A3. Recently bought a new A3 from AutoNation and More

by rami.sibai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Schofield
Aug 07, 2022 -

Audi North Scottsdale responded

Hi Rami, It's nice that our team always takes care of you and your Audi A3. Thank you for your kind words and we look forward to seeing you again at Audi North Scottsdale.

August 04, 2022

Very good , very courteous, very accommodating completed service, had loaner available, timely arrival and communication was excellent More

by imbrawer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
Aug 06, 2022 -

Audi North Scottsdale responded

Hello! We appreciate your input. We are glad to learn that you were impressed with our service. Thank you so much for being one of our valued guests, and we look forward to your next visit at Audi North Scottsdale!

August 04, 2022

There was no pressure, paperwork was a breeze and Lucas is an excellent sales person completely informative and easy to work with. I highly recommend any of my friends to reach out to Lucas in the future. More

by rlibra444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Paulson, Lucas Pajaro
Aug 05, 2022 -

Audi North Scottsdale responded

Hello, we are so glad the sales experience here at Audi North Scottsdale was excellent and we are proud to serve you. Our team appreciates this review more than you know.

August 02, 2022

Brought vehicle in for scheduled service to which I was told would take a couple of hours. When the service was completed, several hours had gone by. Overall, my experience was good! More

by Rgjones9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 04, 2022 -

Audi North Scottsdale responded

Audi North Scottsdale values your feedback and appreciates your efforts in sharing your experience and giving us a quality four-star rating. We look forward to assisting with your automotive needs in the future!

August 02, 2022

Audi North Scottsdale always provides excellent service. Brian McCauley has outstanding product knowledge. Kari in finance got me on the road quickly. More

by Raydbonz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Matthew Guthrie, Chris Curtin
Aug 03, 2022 -

Audi North Scottsdale responded

Audi North Scottsdale is pleased to see you had a great experience with our employees, and that we could get you on the road in a timely manner. We value your time and business.

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