
Audi North Scottsdale
Phoenix, AZ
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I arrived at the service drive at 0740, and by the time I gave my keys to the valet, Cory Oliver had arrived and welcomed me to the dealership. I had an appointment, so he was aware that I was bringing my wi gave my keys to the valet, Cory Oliver had arrived and welcomed me to the dealership. I had an appointment, so he was aware that I was bringing my wife's 2014 A5 cabriolet in for a 4 wheel alignment. Cory offered me a rental car while the work was being performed, but I said that I would wait and read a book that I had brought with me. Cory said the work would take between 2 1/2 and 3 1/2 hours, and I might want to go upstairs where it is quiet. Two and 1/2 hours later Cory came upstairs to tell me that the work was completed, and the car was over at the wash rack. He said to come down in 10 minutes, and I would be on my way. And so it was... More
Ryan is the best service guy around. I broke the rules on the rental, they helped me out anyway. Sales team don't pressure you, they have fixed issues abd honored my new 22 Audi I didn't I broke the rules on the rental, they helped me out anyway. Sales team don't pressure you, they have fixed issues abd honored my new 22 Audi I didn't buy from them. The next ne I get will be 100%?through them!! More
Went to dealer to have Component Protection removed from A/C control unit. They were able to do fairly quickly. Was disappointed with the cost, since this was a software related issue, but the service manag A/C control unit. They were able to do fairly quickly. Was disappointed with the cost, since this was a software related issue, but the service manager was really great and knowledgeable. A/C works great now. More
We have purchased 2 vehicles form Audi North Scottsdale during the past 5 years and they have consistently demonstrated outstanding performance. Every employee has shown professionalism from sales and ser during the past 5 years and they have consistently demonstrated outstanding performance. Every employee has shown professionalism from sales and service to technicians and greeters. Audi Brand Specialist, Gary Buffington, demonstrated exceptional and uncommon guidance during our recent purchase and his follow up with personalized setup of the vehicle electronic systems was above and beyond our expectations. Thank you for making the car buying and service experience so easy and satisfying! More
Great service from Jake and Mercedes. They were so helpful throughout the process. They went the extra mile working with my insurance company and kept me informed along the way. They were so helpful throughout the process. They went the extra mile working with my insurance company and kept me informed along the way. More