Audi North Scottsdale
Phoenix, AZ
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This was our first visit to Audi North Scottsdale. We were greeted promptly and our sales person was out on a test drive, but the lot hand called him and stayed with us answering any questions that we ha were greeted promptly and our sales person was out on a test drive, but the lot hand called him and stayed with us answering any questions that we had. Our sales person, Brad Burnham, was one of the most professional people that I have ever dealt with. I would definitely recommend both the dealership and the salesperson. More
I have an A3. The new Pirelli tires that came with the car developed a problem involving the tread pulling away from the tire. That caused a thump that was obviously rotation rate dependent. I took it in car developed a problem involving the tread pulling away from the tire. That caused a thump that was obviously rotation rate dependent. I took it in for an oil change and asked Jason Brown, our service advisor, to take a look at it. He immediately diagnosed the problem and set me up with an appointment to put on some new Continentals. He also made us a really great deal on the new ones, even though the Pirellis were not under warranty. I took in the car and left with new tires. Our past service experiences with Jason have been equally pleasant. Believe it or not, I actualy like going there for service because he is such a terrific guy to interact with. I would recommend this dealership to anyone for sales or service. More
One early morning while driving to work, a message flashed stating that my coolant was low and to service. I pulled over and pulled out my manual, and it stated I needed to stop driving and get my ca flashed stating that my coolant was low and to service. I pulled over and pulled out my manual, and it stated I needed to stop driving and get my car serviced or risk doing damage to the engine. I drove to work and immediately phoned the dealership and asked for the service department. I explained my situation, and they said to bring my car in immediately, no appointment. They had a loaner car available outside waiting for me, and I was back to work within the half hour. My car was due for it's 15,0000 mile service, and they took care of my car and returned it washed and clean. The service was exceptional and Jason went above and beyond the call of duty to assist. I wanted to say Thank you to Kirsten as well, for she was the sales person who sold me my new Audi Q7, and personally drove my SUV to my work, and spend over an hour going over all the features. Respectfully, Ida Chaidez More
Al Rizzo is my usual Service Advisor. He is always friendly and knowledgeable. Everyone at this dealership is friendly and they get me in & out as quickly as possible. Al always has a loaner available friendly and knowledgeable. Everyone at this dealership is friendly and they get me in & out as quickly as possible. Al always has a loaner available for me as I have to drive two hours to get to the dealership. The showroom is always clean and the lounge area is comfortable. Thanks to the excellent care from this dealership we now own two Audis and have them both serviced here regularly. More
A consummate auto professional, Al Rizzo is a miracle worker: He makes a trip to the dealer for auto repairs as painless as possible. Al's dedication to service and commitment to ensuring the work is don worker: He makes a trip to the dealer for auto repairs as painless as possible. Al's dedication to service and commitment to ensuring the work is done right is second to none. It is always a pleasure to work with Al. He is a requisite member of the dealership and is perhaps the most important factor in my decision to do business here. More
Good dealer - nice staff. My last Audi I bought from Scottsdale Audi (NOT North scottsdale, the one in Tempe motor mile) and I have to say I am very impressed with North Scottsdale in comparison. Much Scottsdale Audi (NOT North scottsdale, the one in Tempe motor mile) and I have to say I am very impressed with North Scottsdale in comparison. Much nicer showroom, and I was very happy to hear they do Audi loaners, not using the local hertz car-rental that many area dealers do. I felt I got a fair price, and would do business with them again. More
Brought my A6 for service and was handled by service advisor Jill Parresol. Her service was outstanding, prompt (actualy early than promised), friendly with a great attitude. It was a pleasure dealing w advisor Jill Parresol. Her service was outstanding, prompt (actualy early than promised), friendly with a great attitude. It was a pleasure dealing with her, what a great experience!! Mr. Zafi Gamlieli More
This is my 3rd new Audi I have purchased or leased with Brian McCauley at North Scottsdale Audi (4th for the family). That pretty much says it all! I travel 4 times as far past a closer Audi dealership to Brian McCauley at North Scottsdale Audi (4th for the family). That pretty much says it all! I travel 4 times as far past a closer Audi dealership to get the quality salesmanship from Brian and service from Jill and Jason. Brian is so knowledgable about what Audi can offer me and helped me find the car for my budget and purpose. I looked at other makes of cars but Brian showed me, once again, why I love Audi! He keeps in touch with me throughout the year and he is definitely my only car guy! More
Audi North Scottsdale is a great dealership; I recomend them to anyone I know with or interested in an Audi. Jill P in service has been an absolute pleasure to work with; her friendly and sincere attitude them to anyone I know with or interested in an Audi. Jill P in service has been an absolute pleasure to work with; her friendly and sincere attitude will keep me coming back to ANS. Jill is very timely in getting back to me with answers, extrememely knowledgable, and very kind; she is a real gem. I wish I could get my wife's car (non Audi) serviced there! More
Jason is great!!! He has great customer skills & he's been keeping my car alive !! He's been very honest & gives me reasonable prices & suggestions. My car always comes back clean, only when Jason is wor been keeping my car alive !! He's been very honest & gives me reasonable prices & suggestions. My car always comes back clean, only when Jason is working/helping me!! You need more people like Jason!! He's makes us all feel important!! More