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Audi North Scottsdale

Phoenix, AZ

4.9
1,115 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,115 reviews

November 11, 2009

I have an A3. The new Pirelli tires that came with the car developed a problem involving the tread pulling away from the tire. That caused a thump that was obviously rotation rate dependent. I took it in More

by Buttry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Jason Brown
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you for your kind remarks about Jason Brown and our dealership. I am sorry that you had problems with your A3 but am happy to hear the outcome met your satisfaction. We enjoy having you in our dealership any time. If I can be of service to you in the future please do not hesitate to call. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 09, 2009

One early morning while driving to work, a message flashed stating that my coolant was low and to service. I pulled over and pulled out my manual, and it stated I needed to stop driving and get my ca More

by ida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown & Kirsten , Jason Brown
Nov 12, 2009 -

Audi North Scottsdale responded

Ida I am sorry for the inconvenience you had with your Q7. Your kind remarks regarding Jason Brown and Kerstin Guerrero as well as the service received from our team mean a lot to me. I realize you have many places to choose for your automotive needs and service and we are thrilled you chose us. Please let me know if I can be of service to you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 08, 2009

Al Rizzo is my usual Service Advisor. He is always friendly and knowledgeable. Everyone at this dealership is friendly and they get me in & out as quickly as possible. Al always has a loaner available More

by penpanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Rizzo, Al Rizzo
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you for kind remarks about Al Rizzo, our dealership, and our people. I appreciate the fact that you own 2 Audis and you drive 2 hours to get to our dealership. We keep a fleet of 45 Audi loaners so we can accomodate customers like yourself. Your satisfaction is very important to me. Please let me know if I can be of service in the future. Kind regards Mark Reicks General Manager Audi North Scottsale www.audinorthscottsdale.com

November 05, 2009

Good dealer - nice staff. My last Audi I bought from Scottsdale Audi (NOT North scottsdale, the one in Tempe motor mile) and I have to say I am very impressed with North Scottsdale in comparison. Much More

by scm6079
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Dennis Goad, Dennis Goad, Brian McCauley
Nov 07, 2009 -

Audi North Scottsdale responded

We are pleased that you chose Audi North Scottsdale for your recent purchase. We carry a large fleet of Audi loaners to minimize the inconvenience of bringing your car into our service department. Your comments about our dealership are very much appreciated. Kind regarded Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 05, 2009

A consummate auto professional, Al Rizzo is a miracle worker: He makes a trip to the dealer for auto repairs as painless as possible. Al's dedication to service and commitment to ensuring the work is don More

by arizonatt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Rizzo, Al Rizzo
Nov 07, 2009 -

Audi North Scottsdale responded

Thank you very much for the comments regarding Al Rizzo. It is nice to hear we have a "miracle worker" in our team. We hope you continue to enjoy the benefits of the Audi brand as well as the services of our people. If I can be of service to you in the future please do not hesistate to call me. Kind regards Mark Reicks General Manager Audi North Scottsale

November 05, 2009

Brought my A6 for service and was handled by service advisor Jill Parresol. Her service was outstanding, prompt (actualy early than promised), friendly with a great attitude. It was a pleasure dealing w More

by Zafi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Parresol
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you Mr. Gamlieli for your remarks regarding Jill Parresol and Audi North Scottsdale. Your satisfaction is very important to me. If I can be of further assistance in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 04, 2009

This is my 3rd new Audi I have purchased or leased with Brian McCauley at North Scottsdale Audi (4th for the family). That pretty much says it all! I travel 4 times as far past a closer Audi dealership to More

by lynette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Brian McCauley
Nov 07, 2009 -

Audi North Scottsdale responded

Thank you for your kind words regarding your experiences with your "car guy" Brian McCauley as well as the services given by Jill and Jason in service. Your satisfaction is very important to me. If I can be of service to you in the future please do not hesitate to call. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 03, 2009

Audi North Scottsdale is a great dealership; I recomend them to anyone I know with or interested in an Audi. Jill P in service has been an absolute pleasure to work with; her friendly and sincere attitude More

by bwiedel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Parresol
Nov 03, 2009 -

Audi North Scottsdale responded

Thank you for the nice words regarding Jill Parresol and the service you receive at Audi North Scottsdale. While we may not be able to do the warranty work on your wife's car we do have a solution. Two Audis are always better than one. It may be a great time to trade your wife's car in on the all new Audi A5 cabriolet. Then we could take care of both cars for you. Please let me know if I can be of service to you in the future. Kind regards Mark Reicks General Manager www.audinorthscottsdale.com

November 01, 2009

Jason is great!!! He has great customer skills & he's been keeping my car alive !! He's been very honest & gives me reasonable prices & suggestions. My car always comes back clean, only when Jason is wor More

by vonaten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JASON, Jason Brown
Nov 03, 2009 -

Audi North Scottsdale responded

Thank you for your comments regarding Jason Brown and your experience with Audi North Scottsdale. Your patronage is very important to us. If I can be of service to you in the future please do not hesitate to contact me. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

October 31, 2009

The entire experience was excellent. Steve Baca communicated extremely well and painlessly got me the price I expected. The delivery process was efficient and the car was presented in flawless con More

by johntie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baca Harry Sanghani, Steve Baca, Harry Sanghani
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you for your kind remarks regarding Steve Baca and Harry Sanghani. Your satisfaction is very important to me. If I can be of help in the future please do not hesitate to call. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsale.com

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