Audi North Scottsdale
Phoenix, AZ
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I was in the market for a new car so I started communicating with Brian online to get some information. I found him responsive, informative, and honest. I spoke with him in person several times communicating with Brian online to get some information. I found him responsive, informative, and honest. I spoke with him in person several times and never felt pressured to make a decision, yet was given as much information about options as possible. I test drove several cars and decided on a new A4. I feel that Brian got me a very good deal and I am very pleased with the decision. The service department added tinting and did a good job in all aspects of the work. The parts department sold me some accesories and even helped put them in the car. I intend to buy my wife a new Q5 in a couple of years and will look to Brian and Audi of North Scottsdale when I do. I would not hesitate to do business with them again. More
I bought my 2008 TT online because my local dealer didn't have anything on the lot. I was scared at first to buy a pre-owned vehicle sight unseen, but it worked out very well. David explained everything an have anything on the lot. I was scared at first to buy a pre-owned vehicle sight unseen, but it worked out very well. David explained everything and was patient with my initial fear. I have the TT now . . . and it's adorable. It's exactly what I wanted. This is a dealership you can seriously trust . . . even from a distance! More
I spent about 1 week working with Sales to get the correct car (style, color, interior). When I decided on a car everything was done (negotiating, scheduling) via e-mail. Then I arrived at the deale correct car (style, color, interior). When I decided on a car everything was done (negotiating, scheduling) via e-mail. Then I arrived at the dealership it was painless to close the deal. No pressure to buy added warranty or anything extra. I did purchase all weather mats and the parts people even helped pop them in the car. Service department seems pretty reliable. I would buy from them again, in fact I plan to purchase my wife a new car in about two years and it will likely be bought there and from Brian McCauley. More
One of the easiest experiences I've had buying a car. They had a very laid back approach to finding out what I wanted, showing me what they had in stock, getting a car for me from another dealership to f They had a very laid back approach to finding out what I wanted, showing me what they had in stock, getting a car for me from another dealership to fulfill my needs, and giving me a fair deal. Overall positive experience. More
I went in last May just to look at the new Audi Q5 and was met by Debby. To keep it short, I left with a new Q5. Never even made it to the competitors to look at other products. Easy "haggling", friend was met by Debby. To keep it short, I left with a new Q5. Never even made it to the competitors to look at other products. Easy "haggling", friendly knowledgable sales/service. This was my first high-end luxury car purchase and I will DEFINITELY return for another Audi and will purchase it from this dealer. I have returned a couple of times for service and have been treated as if I'd been buying there for years. Can't wait for my next purchase from them. More
I found the car on eBay. When I called, they told me without hesitation what the reserve was and set up an appointment. When I arrived, the car was in front of the dealership clean and ready to be drive without hesitation what the reserve was and set up an appointment. When I arrived, the car was in front of the dealership clean and ready to be driven. The salesperson was friendly, not aggressive, and was waiting for my arrival. The negotiation process was quick and was fair. The finance process was just as quick and I was not pressured into buying anything extra, only presented with options. I'm confident it was a win/win situation for both us and the dealer. More
Debby Lloyd was very knowledgeable about Audi's in general and provided us a very comfortable relationship to work through the buying process. The North Scottsdale Dealership was also a pleasant and c general and provided us a very comfortable relationship to work through the buying process. The North Scottsdale Dealership was also a pleasant and comfortable place to do business. I highly recommend Debby lloyd and the Audi North Scottsdale Dealership. More
I found the car on eBay. When I called, they told me without hesitation what the reserve was and set up an appointment. When I arrived, the car was in front of the dealership clean and ready to be drive without hesitation what the reserve was and set up an appointment. When I arrived, the car was in front of the dealership clean and ready to be driven. The salesperson was friendly, not aggressive, and was waiting for my arrival. The negotiation process was quick and was fair. The finance process was just as quick and I was not pressured into buying anything extra, only presented with options. I'm confident it was a win/win situation for both us and the dealer. More
The entire car buying process was painless, even (and this was an absolute first for us ) enjoyable. We had a blast test driving the different A5s. Brad was extremely knowledgeable and explained the avai this was an absolute first for us ) enjoyable. We had a blast test driving the different A5s. Brad was extremely knowledgeable and explained the available technology packages and engine choices while allowing us to make an informed, unpressured decision. We completed the paperwork just before closing. The dealership was able to detail the car last night and Brad went out of his way to deliver it today (his day off). Needless to say we are extremely pleased with all aspects of our experience with Audi North Scottsdale and would not hesitate to recommend them, and Brad, to anyone. To top it all off we love our new A5. More
A few weeks ago I contacted Audi North Scottsdale about a Certified Pre-Owned (CPO) vehicle that I found on AutoTrader. My initial phone conversation with Brian went extremely well. He was very honest, frien Certified Pre-Owned (CPO) vehicle that I found on AutoTrader. My initial phone conversation with Brian went extremely well. He was very honest, friendly, and comforting. The phone conversation provided me with enough confidence to drive all the way out from San Diego to take a closer look at the CPO car I had my heart set on. The nearly 7 hour drive from San Diego to Scottsdale would probably not have been worth it at any other dealership. The upfront honesty, friendliness, patience, and "credit issue" problem-solving skills are exceptional at this dealership. Thank you Brian McCauley, Tara Price, and Audi North Scottsdale for selling me my new "baby"! The drive back to San Diego was unreal! More