Audi North Scottsdale
Phoenix, AZ
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Ease of buying from Brad, and great service from jason on the service program. The service of these two staff people made me want to come back to Audi. By Audi offerring a low down payment up front it made the service program. The service of these two staff people made me want to come back to Audi. By Audi offerring a low down payment up front it made it easier to transition the lease in these economic times. More
I was dreading the whole car buying experience, but Brad listened to my needs and meet every one of them! Brad made the entire buying process very easy and fun! I will definitely recommend Brad and Audi No listened to my needs and meet every one of them! Brad made the entire buying process very easy and fun! I will definitely recommend Brad and Audi North Scottsdale Audi to my friends and family. I love my new car! Thanks Brad! More
We just bought our second Audi from this dealership and the experience was fantastic. Our service advisor, Jason, has been a pleasure to work with these past six years and we always feel great about our e the experience was fantastic. Our service advisor, Jason, has been a pleasure to work with these past six years and we always feel great about our experience with this dealership. Brad did a fantastic job working with us on our trade-in and getting us into a new A4 within our price point. In fact, we hope to buy another Audi (Q5) later this summer from Brad and know that he'll do everything to make us feel good about the price and value we get for our money. From the moment you walk in the door and are greeted so warmly by the receptionist to the moment you walk out with your keys and are congratulated on your new purchase with heartfelt gratitude, the entire process is terrific. The paperwork went smoothly, no surprises which is always nice, and everything was in order and effortless to complete. I highly recommend Brad Burnham and this dealer to anyone considering a new Audi. More
Debbie was (is) very responsive. She worked with me with enthusiasm regarding the details and requirements necessary for the purchase of my new car. She is knowledgeable, does follow up well, and is interes enthusiasm regarding the details and requirements necessary for the purchase of my new car. She is knowledgeable, does follow up well, and is interested in bringing all of the necessary items to conclusion in a way that makes us happy and satisfied. More
this dealership, and in particular Jason Brown, has always taken the highest regard for the work performed; the benefits to both the customer and the dealership, and interests of the customer to heart. always taken the highest regard for the work performed; the benefits to both the customer and the dealership, and interests of the customer to heart. They have found a way to be positive, and to accomplish the necessary work to satisfy, fully, my needs and requirements. More
the sales person was very helpful and knowledgeable. I enjoyed my experience and purchased a car and would recommend kerstin to anyone who loves great customer service. I got a great deal and was in and o enjoyed my experience and purchased a car and would recommend kerstin to anyone who loves great customer service. I got a great deal and was in and out of the dealership quick and completely satisfied. I love my Audi! More
I have been bring my Audis' to Audi North Scottsdale for over 5 years and have always received VIP treatment. Jason Brown, my Service Adviser, is excellent and I know my car will be perfect. Jason always ha over 5 years and have always received VIP treatment. Jason Brown, my Service Adviser, is excellent and I know my car will be perfect. Jason always has a loaner car ready for me and that is terrific since I live 2 1/2 hrs. north of Scottsdale. My car is always ready on time and spotless. The Store and all the employees are great. I do think they should go back to the Audi Polo shirts and get rid of the ties and white shirts. It tends to make them look less friendly! The Audi sports wear is a great way to show off the Audi merchandise that Audi fans can purchase in their store or online. Keep up the great customer service!!! More
I found this dealship on the internet as I was looking for a SUV from Saskatchewan Canada. I found the vehicle that I was looking for and contacted David. He was very helpful in describing the vehicle o for a SUV from Saskatchewan Canada. I found the vehicle that I was looking for and contacted David. He was very helpful in describing the vehicle over the phone and very accomodating to meet my parents who live in Mesa for the winter. I beleive he came down on his day off to meet them for a test drive. He helped arrange shipping and documents for the deal all accurate and sent in a very timely manner. The dealship did the title transfer and I had the title by the time I export the vehicle to Canada. David also mad sure I had all the info on the Carfax report. The vehicle arrive when expected and in the exact condition expected. Very pleased and I would look to their dealship first in the future. Brent Blackmore Saskatchewan Canada. More
I came into Audi North Scottsdale after searching a number of other dealerships for both Audi and similar level competitors vehicles while on vacation in Arizona. This Dealership is a top notch facilit number of other dealerships for both Audi and similar level competitors vehicles while on vacation in Arizona. This Dealership is a top notch facility in both appearance and presentation. We met Brad Burnham and learned a wealth of information on the new Audi Q5 that we became instantly interested in. We took the car on test drives two separate times as we wanted to be sure and Brad was more than accommodating on those drives answering all our questions and concerns without the typical salesman pressure or tactics, this got my attention and earned my respect. After dealing some with Brad we ordered the new Audi. As we live in Washington state we were kept updated on the delivery date and other info via email with Brad. All documents were handled FedEx and when it came time for delivery we flew back to Arizona and met again with Brad (on his day off no less) and he took alot of time to explain all the features of the Q5. We are very happy with our choice in this dealership and its vehicles. Brad will be our first call for our next vehicle. More
Debby did an excellent sales presentation and provided thorough explanation and demonstartion of the car's features. Debby also made a follow-up call several days after the sale which I found thoughful an thorough explanation and demonstartion of the car's features. Debby also made a follow-up call several days after the sale which I found thoughful and professional. Tara Price did a great job explaining my finance options and obligations. She also detailed available options for the vehicle and assisted me in purchasing the tinted windows for the A4. Jill from the service department provided prompt scheduling for the installation of the tinted windows. She assisted me with the Avis rental car and notified me when the service was completed. More