
Audi North Scottsdale
Phoenix, AZ
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I had a great experience at Audi North Scottsdale. Even though I didn't buy an Audi, I had been shopping for a Toyota Prius for some time and they had a used Prius advertised. Right when I arrived and I s though I didn't buy an Audi, I had been shopping for a Toyota Prius for some time and they had a used Prius advertised. Right when I arrived and I saw that the car was actually there, and that the sales price matched the internet advertised price, I knew that I was dealing with honest people-- a welcome sight after shopping for two months, putting up with dealerships full of scams and liars. Everyone at Audi North Scottsdale was very friendly and courteous. Negotiations went quickly and smoothly. I was surprised that their customer service was so exceptional considering that I was buying a very cheap car by their standards. Overall, I was very happy; I got a great car for a great price. My husband says his next car will be an Audi. More
The experience was great, very comfortable with Brad. No pressure just answered the questions I had and this was exactly what I was looking for. The experience turns sour quickly when you feel you are bein pressure just answered the questions I had and this was exactly what I was looking for. The experience turns sour quickly when you feel you are being attacked by the sales people. This was not the experience at North Scottsdale Audi. Took a test drove, did some research and bought a great Audi Q5. More
I had the opportunity to compare North Scottsdale Audi to the other Phx area Audi dealer and found them superior in every sense. Initial contact was Bill on the phone as I shopped for a specific model. He the other Phx area Audi dealer and found them superior in every sense. Initial contact was Bill on the phone as I shopped for a specific model. He was helpful, courteous, knowledgable and completely honest!..We visited the dealership two days later only to find Bill was helping other clients and referred us to Brian for assistance. Brian introduced us to the car, took us for a most helpful demo run, both helping and assuring us we were making the right decision on the Q5. Details of the CSP, tradein value,. ect were handled professionally with no surprises. It was a very pleasant experience and we have had no reason to feel otherwise in the 30 days since purchase. As a former GM for a Chevy store and former owner of multi RV dealerships for 15 years I can be a "tough" customer but the manner in which my wife and I were treated brought out any of the darker memories of the old days. Good job, good people, good dealership! More
Great customer service from Brian and the entire team at North Scottsdale Audi. I loved driving many different cars to find which one was the right choice for me. I am loving driving my car and will be ba North Scottsdale Audi. I loved driving many different cars to find which one was the right choice for me. I am loving driving my car and will be back to purchase another one in the future. I would also recommend this car and dealership to anyone that is looking for an Audi. Thank you again for such a great car buying experience! More
I went to Audi North Scottsdale after having a negative experience with Audi Chandler. Brian was friendly, professional, and very knowledgeable of his products. They were willing to negotiate to a mutuall experience with Audi Chandler. Brian was friendly, professional, and very knowledgeable of his products. They were willing to negotiate to a mutually fair purchase price on an S5 that Audi Chandler stood firm to the MSRP. The S5 was produced and arrived much earlier than expected, but Brian and the dealership re-negotiated the transaction to make the situation right. I would highly recommend Audi North Scottsdale. More
Easy transaction, great to deal with, highly recommend. Had pricing info prior to arrival so that made for a smooth process... This dealer was no haggle and offered the vehicle at a great price. Audi Fina Had pricing info prior to arrival so that made for a smooth process... This dealer was no haggle and offered the vehicle at a great price. Audi Finance offered very low rates which made it even better. More
i made an appointment with david to drive a A6. when i got there the car was out front ready and waiting for me and my wife. we test drove it and was very impressed. when we got back i was telling david got there the car was out front ready and waiting for me and my wife. we test drove it and was very impressed. when we got back i was telling david that we test drove theA8 at another dealer but could not do business with them. he said that they just got in two. he showed them to us. we talked about our trade and after a little negotiating we came to a deal. i came back a couple of days lating to learn the systems on the car it was brians turn. he was very knowledgable. great dealership. More
It was a pleasure dealing with Brad Burnham. We went to the dealership a few time's before we bought and Brad could answer any question's we had. It seem's rare to find a salesman that know's the car's he the dealership a few time's before we bought and Brad could answer any question's we had. It seem's rare to find a salesman that know's the car's he is selling these day's. Being out of state buyer's Brad even delivered our car to us with a smile. This won't be the last car we buy from Audi North and Brad. Thank's,Tim Warner More
Fantastic car buying experience. I'm going to have trouble purchasing another car from any other dealer in future. There was a very easygoing, low-pressure, friendly atmosphere every time I made a vis trouble purchasing another car from any other dealer in future. There was a very easygoing, low-pressure, friendly atmosphere every time I made a visit to the dealership. My salesman (Brian) was very easy to work with. This dealership has my highest recommendation. More
Working with Jaime & Brian was the BEST CAR BUYING experience I have ever had. They were both VERY informative, they both returned my calls promptly or took my calls on the first ring when I would ca experience I have ever had. They were both VERY informative, they both returned my calls promptly or took my calls on the first ring when I would call. They walked me through my car buying experience without any pressure, with complete information, giving me options and letting me know everything that was happening during the process. Both Jaime & Brian worked as a team, so it made it very easy to have any of my questions answered at any given time. I will most certainly purchase my next vehicle from them and recommend them to all I know who is in the market for a new/used vehicle. They were both completely professional, courteous and treated me as if I were a VIP. It was really nice. This team is the best example of how a car buying experience should be. In my opinion, if dealerships had more team members like Jaime & Brian, I believe buyers would be more willing to visit without hesitation. Thanks Jaime & Brian! You did a fantastic job! More