Back

Audi North Scottsdale

Phoenix, AZ

4.8
1,151 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

Directions

By Type

Showing 1,151 reviews

August 30, 2010

Brad Burnham and all the staff at Audi North Scottsdale were great to work with. As an out of state customer, I was a little worried about the process of buying and shipping a car, aprticularly since it wa More

by Eric Schertel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham
Aug 31, 2010 -

Audi North Scottsdale responded

Thank you for your recent S6 purchase from Brad Burnham and Audi North Scottsdale. I am confident you will be thrilled with the performance and quality of the S6. It is one of my favorite cars. I am glad Brad and our team were able to meet your expectations. Please let me know if there is anything I can do for you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 29, 2010

Excellent service, great contrast to the usual "slimy car salesman" -- I felt like David really just gave me good information and didn't pressure me at all to buy a car. I love to take my car here to get se More

by discodarwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silver, David Silver
Aug 30, 2010 -

Audi North Scottsdale responded

Thank you for your recent purchase from David Silver and Audi North Scottsdale. We have a great staff and our goal is to make an enjoyable experience when you purchase a car or bring it in for service. Please let me know if there is anything I can do for you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 26, 2010

Audi North Scottsdale and Debby Lloyd My husband and I Audi North Scottsdale and Debby Lloyd My husband and I recently purchased a 2011, Q5 from Debby Lloyd and staff. We were a two-day visitor. Debby is More

by maryannlieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debby Lloyd, Debby Lloyd
Aug 30, 2010 -

Audi North Scottsdale responded

Hi Mary Ann and Bobby Thank you for your recent Q5 purchase from Debby Lloyd and Audi North Scottsdale. Welcome to the Audi family. I am glad that Debby was able to answer all your questions. The Q5 is an excellent choice and I am confident you will be thrilled with your Audi experience. Please let me know if there is anything I can do for you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 22, 2010

I recently worked with Brad Burnham. He was extremely helpful, attentive and patient as I visited the dealership several times, often unannounced. Other staff at the dealership were of a similar disposi More

by jhotz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham
Aug 23, 2010 -

Audi North Scottsdale responded

Thank you for your kind words regarding experiences with Brad Burnham and staff at Audi North Scottsdale. We hope we can earn your business in the future. Please let me know if there is anything I can do for you. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 22, 2010

I recently had the pleasure of working with David Silver to find a great deal on a new vehicle. I had a budget that I was trying to stick to and David did everything he could to find the perfect vehicle in More

by cruisin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David silver, David Silver
Aug 23, 2010 -

Audi North Scottsdale responded

Thank you for your recent purchase from David Silver and Audi North Scottsdale. I am glad you are extremely pleased with your new vehicle. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 20, 2010

When looking to buy a new car, many things must be considered prior to purchase. Although, if you happen to have a flawless experience with a particular or several sales associates this process can m More

by msgreene1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Brian McCauley
Aug 20, 2010 -

Audi North Scottsdale responded

Thank you for your kind words regarding your recent purchase from Brian McCauley and Audi North Scottsdale. I am confident you will be thrilled with your new 2010 Audi A4. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 18, 2010

This is our forth Audi purchased from Audi North Scottsdale. the last three vehicles we have had brian McCauley as our Sales Person. We highly recommend the Dealership and Brian. Brian is very kn More

by SACarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Brian McCauley
Aug 19, 2010 -

Audi North Scottsdale responded

Thank you for your continued patronage from Brian McCauley and Audi North Scottsdale. Your loyalty and comments are very much appreciated. Your satisfaction is very important to me. Please let me know if there is anything I can do for you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 12, 2010

This dealership is the best. I have been with them for 10 years because of Steve Baca in Sales, he is professional, friendly and knows his customers. Jason Brown in Service is also professional, friendly an More

by nabmr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baca, Steve Baca, Jason Brown
Aug 13, 2010 -

Audi North Scottsdale responded

Thank you for your continued loyalty to Steve Baca, Jason Brown, and Audi North Scottsdale. People do make the difference and we are very fortunate to have Steve and Jason on our team. Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me. Kind regards Mark Reicks General Manager Audi North Scottsdale

August 09, 2010

When it comes to purchasing or servicing our Audi automobiles, there is no finer group of talented professionals than those at Audi North Scottsdale. Our experience over the past 6 years has been co More

by gerrydale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham, Al Rizzo, Al Rizzo
Aug 09, 2010 -

Audi North Scottsdale responded

Gerry & Amy Thank you for your kind words regarding Al, Brad, and myself. My people do all the heavy lifting and make my job very easy. I am glad they have been able to exceed your expectations and make your experiences enjoyable ones. Nothing is more flattering to us than repeat customers. While sales may sell the first car; service continues to sell each one there after. Your satisfaction is very important to me. Please let me know if there is anything I can do for you in the future. Thanks again for being loyal customers!!! Kind regards Mark Reicks General Manager Audi North Scottsdale

August 09, 2010

Today I had a horrible experience with Audi dealership... mainly because of the salesperson. Just to clarify, I own 2 luxury competitive brands currently and do have some expectations. We got no introduction More

by palmahajan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaime Ossa
Aug 09, 2010 -

Audi North Scottsdale responded

Good morning Thank you for taking time to post your comments on DealerRater.com. I am very sorry to hear that you had a bad experience with one of our sales people and with our dealership. Please accept my apology for the way our sales person assisted you. We strive to exceed all expectations regardless of how high they may be. An introduction when we greet you is the least we can do. We will use this for training so we can improve on this going forward. While the Audi cars are meant to be driven we have 35 MPH - 45MPH speed limits around our facility and for the safety of our employees and customers as well as adhering to the laws we do not allow our cars to be driven above the posted rates. It is our policy that our sales people do not allow our customers to exceed posted rates. The roads are policed regularly to maintain the local speeds. The 101 freeway is less than a mile away and it is the only area with speed limits up to 65 MPH. We try to make the test drive a memorable one for all the right reasons and speeding with a ticket, an accident, or injury to yourself or our employee is not the result we want. Is there anything I can do to assist you with your car buying process? I would be happy to meet with you personally or you may call me on my cell phone to discuss further. If it is easier you may also e-mail me at mreicks@penskeautomotive.com. My personal cell phone is 602-549-8813. Your satisfaction is very important to me. Please let me know if I can assist in any way. Kind regards Mark Reicks General Manager Audi North Scottsdale 480-538-4010

...
100
...