Audi North Orlando - Service Center

Best Dealership in Seminole County I’ve been a customer here for years. Purchased 22 Audi’s. Great management. Excellent service. Professional sales. I’ve owned BMWs and Mercedes Benz. I’ve been a customer here for years. Purchased 22 Audi’s. Great management. Excellent service. Professional sales. I’ve owned BMWs and Mercedes Benz. Best service I’ve received is right here. Love this dealership. More

Service and follow up leave something to be desired Bought my A4 at the dealership almost 3 years ago. Used Valet service each of the three times I have had it in for it's yearly maintenance. First y Bought my A4 at the dealership almost 3 years ago. Used Valet service each of the three times I have had it in for it's yearly maintenance. First year I get a call that one of my tires had a nail in it and needed replacing (no indications of this before it went in). Second year all was fine except took 3 days to service the car. This year it came back very quickly -within 24 hours - but returned with a dent that wasn't there before. The valet took pictures and was supposed to report it - didn't hear back. Filled out a customer survey mentioned I wasn't happy - had a call from a rep, but never followed up. Waited for the holiday season to be over - called in and never got a call back. They need to take ownership of their own mistakes/errors and this isn't happening. More

23 months and 20,000 miles The battery died Audi North took care of it towed in loaner car and I was back in the road couple little issues in the beginning but it all worked out The battery died Audi North took care of it towed in loaner car and I was back in the road couple little issues in the beginning but it all worked out . Audi south orlando andnimwoukdnstill be waiting for them to care More

Service My husband called and set up a service appointment due to an issue we were having with our car. The appointment was set for 11:30 am. When my husband My husband called and set up a service appointment due to an issue we were having with our car. The appointment was set for 11:30 am. When my husband arrived they told him it would be awhile because all of the service techs were about to go to lunch. He told the service representative he wanted to wait. They also told him there would be a $50-$175 service charge to look at the vehicle, which of course could be applied to the repair. This should have been told to him when setting the appointment! I have never been charged a service charge to have my vehicle looked at. Next, why would you make an appointment for someone to bring their car in and then go to lunch? Of course, he was offered some lunch while he waited (3 hours).Then he was charged $173 to put his car on a lift and tell him it was front end problems. No computer analysis was needed. We have never had charges like this just to evaluate a problem at other Audi dealers. More

GREAT SERVICE I just went to get my car serviced and it was GREAT SERVICE. SERVICE PEOPLE,AREA. Just a great experience. BRIAN GURNEY was awesome. Explained things I just went to get my car serviced and it was GREAT SERVICE. SERVICE PEOPLE,AREA. Just a great experience. BRIAN GURNEY was awesome. Explained things clearly AND kept me updated on what was going on and on pricing. He actually took the time to talk, not just try and run me thru. He is truly an asset to your service team More

Audi North Orlando excellent service This dealership service department is excellent as they take care you right away, everyone is as professional as they can be more customer satisfactio This dealership service department is excellent as they take care you right away, everyone is as professional as they can be more customer satisfaction. They even wash ( hand wash) you car and they have always coffee and sandwishes as you wait. Everyone is as dedicated as the other with care about your car. More

Dodge Challenger from Audi dealership I am 66 years old I did not realize places like this really exist. .Have been wanting and looking for a Challenger for a long time. Found one at Aud I am 66 years old I did not realize places like this really exist. .Have been wanting and looking for a Challenger for a long time. Found one at Audi North Orlando from an internet website and called them. Christine Chapman got me to Thomas Rank.. What an experience---right away emails, text, phone calls full of nothing but the best professional and courteous help one could expect. Approximately 24 hours later, drove 80 miles to Sanford to get the car. It was an unbelievable joy just driving up to the front door. one look, one test drive, paper signing and heading home. This car is pre-owned but everything about it is just as brand new, Ton Rank is one to ask for if you are needing to buy another vehicle, top of the line of employees and you can just tell how great everyone is from the second you walk in the front door.. My vote for the man of the month of October is Tom Rank (if you are counting). Thanks so much for a stress free purchase Joe Cabral, Summerfield, Florida More

Great work The service department was very helpful, I came to schedule a 5000 maintenance. They instead were able to do it right then, which saved me a trip back The service department was very helpful, I came to schedule a 5000 maintenance. They instead were able to do it right then, which saved me a trip back. I was very impressed. I am a happy camper! More

Recall visit. Excellent experience! Since my vehicle was new, I still had questions on the operation of the navigation system. The lady that helped me was very pr Excellent experience! Since my vehicle was new, I still had questions on the operation of the navigation system. The lady that helped me was very professional and knowledgeable. The showroom and waiting areas are very spacious and comfortable also. More

Audi recall work Had an appointment for a recall regarding the heating system in my A4. The dealership scheduled an appointment that was convenient and easily fit my Had an appointment for a recall regarding the heating system in my A4. The dealership scheduled an appointment that was convenient and easily fit my schedule. I arrived about 1/2 hour early and they immediately performed the recall service while I waited. Always a pleasure to visit the dealership and enjoy their hospitality while waiting... It's a 2st class operation! More