Audi North Orlando

Robert Aponte was a terrific sales rep. No pressure - just answered factually and was honest. Salma Yusuf was the technologist who spent all the time necessary to teach everything I needed to know about just answered factually and was honest. Salma Yusuf was the technologist who spent all the time necessary to teach everything I needed to know about the car. They were awesome. More

I just purchased a new 2014 Audi A7 from the Crown Audi St. Petersburg location and I needed help with Programming the garage opener with my car.Talk about above and beyond the call of duty assistance and St. Petersburg location and I needed help with Programming the garage opener with my car.Talk about above and beyond the call of duty assistance and help. Salma Yusuf, was the true definition of excellent customer service. This young lady came to my house and helped me not only customize features in the car, but she was patient, understanding and very friendly with helping make sure that all issues were resolved, she even personally delivered brand items that we ordered from the sales shop so we wouldn't have to come into the dealership. Thank you so much Salma for continuing to extend a great customer experience. I absolutely love my Audi A7 and appreciate the spirit of excellence that you have provided with making sure that my Audi A7 provides the best driving experience on Earth! More

What a huge wonderful help Salma was, and continues to be. I brought my vehicle in for a technology update and she spent many patient hours with me. She is incredibly knowledgeable and kind. She contin be. I brought my vehicle in for a technology update and she spent many patient hours with me. She is incredibly knowledgeable and kind. She continues to contact me and go the extra mile in making sure my car works just as I expect. At the end of my long visit, I had purchased a wire which I thought I needed. It was not the right one and had to be quickly returned. The cashier was so snippy and rude. It really caught me by surprise. I had just purchased it and she pretty much sneered at me while I was with Salma and told us both in a very rude manner that we should not have opened the package and basically should have known better. I hope to not have to deal with the cashier much and look forward to communicating with the rest of the staff. More

From the moment we stepped in the door, we got a feeling of caring and helpful people at this dealership. They were not pushy, but very willing to find the car the customer wanted to consider. Every perso of caring and helpful people at this dealership. They were not pushy, but very willing to find the car the customer wanted to consider. Every person we met at this dealership was more than willing to help in the areas they were assigned from the sales manager (James Bond) to the finance director. They work with the attitude "We are here to please our customers." Words cannot explain how thankful we were to find a dealership of this quality. I will encourage all who are looking for an honest deal and good folks to work with, to visit this dealership. You will be happy you did. More

We shopped for more than 3 months across Central Florida (literally coast to coast). We settled on Audi of North Orlando, primarily for their service and pricing. We purchased a new Q5-TDI and had to have (literally coast to coast). We settled on Audi of North Orlando, primarily for their service and pricing. We purchased a new Q5-TDI and had to have it special ordered due to being too new in the market place. Jesse Ting provided us with an almost weekly update as to where our Q5 stood all the way from being built, to being shipped, to arrival in the States to delivery at the dealership. We never felt that we were being pressured. This was also the only dealership we could find that did not have a cash purchase penalty. Other dealerships would quote us a price, then when they found we were paying cash, the purchase price was changed. Salma Yusuf spent the better part of an afternoon with us acquainting with the features and capabilities of the new Q5 MMI and other options. First class service and support so far. More

I met with Salma for my second delivery appointment. She did an amazing job answering questions and showing me some of the great technological features of my new vehicle. Not only was the meeting informativ did an amazing job answering questions and showing me some of the great technological features of my new vehicle. Not only was the meeting informative, but it was very enjoyable and fun! Thanks to Slama for a great experience! More

Previously Mercedes Benz cars were my preferred car until now that I bought my first AUDI(2013 Q7 Premium PLUS) in December 2013 at Audi North Orlando,FL.(Ordered to Germany).Thank I meet Mrs. Barbara Wi now that I bought my first AUDI(2013 Q7 Premium PLUS) in December 2013 at Audi North Orlando,FL.(Ordered to Germany).Thank I meet Mrs. Barbara Winer,my sales advisor were she answers all our inquiries , instructions as to all the other features of the vehicles.Mrs. Winer is very courteous, respectful and know everything you need to know about Audi's. I could have bought it at Miami were my daughter buy her Audi q7 or else were., but I elected Audi North Orlando, because of Mrs. Barbara Winer make for me the great differences and all the other associates from Audi of North Orlando My thanks to : Audi Brand Specialist Barbara Winer Dinos Constantine , General Manager Chris Beard ,Parts Manager and the Front Desk Lady. Oh! About my Audi Q7,the best SUV in the world. More

After two months of taking delivery of a brand new 2013 Audi, I have had the car just shy of one month of that time due to the utter most lake of care of my car from this dealer and stuck in a rental car. Audi, I have had the car just shy of one month of that time due to the utter most lake of care of my car from this dealer and stuck in a rental car. In this time, I have had the dealer damge my front bumper, had a faulty a/c compressor which leaked and soaked the interior carpet, had the windshield wipers damaged, interior trim pieces left loose, had the carpet finally replaced from the water damage, had the front bumper re-painted, then had the Audi rings on grille damaged, the front lower grilles and fender liner not re-installed correctly after the re-paint, the driver's front wheel / tire damaged and replaced, rear a/c vent left not fastened and the drivers trim not properly aligned. All of this an no explaination of why... Dare you ask how my Audi experience has been? Feel free to contact me for details... More