Audi North Orlando

Wow! A dealer you MUST go to 1st Frank D, Rob A and Natasha all accomplished the amazing in my book. Communication was GREAT on my Preowned purchase. The test drive was great. Rob exp Frank D, Rob A and Natasha all accomplished the amazing in my book. Communication was GREAT on my Preowned purchase. The test drive was great. Rob explained and even SHOWED me the system used to determine my trade in value for my truck. It really made me feel comfortable doing business with Audi North Orlando. No games or gimmicks just FAIR business and respect for the customer that is rare to find at dealerships these days. Thank you all for delivering what you promised and a great overall experience. I will HIGHLY recommend d friends and family to them. Please allow Audi North Olando to give you a great experience like mine. They went above and beyond . Thanks Rob, Fran and Natasha. Kudos to all of you. Tom B (Nissan Leaf 2014 SL) More

Service and follow up leave something to be desired Bought my A4 at the dealership almost 3 years ago. Used Valet service each of the three times I have had it in for it's yearly maintenance. First y Bought my A4 at the dealership almost 3 years ago. Used Valet service each of the three times I have had it in for it's yearly maintenance. First year I get a call that one of my tires had a nail in it and needed replacing (no indications of this before it went in). Second year all was fine except took 3 days to service the car. This year it came back very quickly -within 24 hours - but returned with a dent that wasn't there before. The valet took pictures and was supposed to report it - didn't hear back. Filled out a customer survey mentioned I wasn't happy - had a call from a rep, but never followed up. Waited for the holiday season to be over - called in and never got a call back. They need to take ownership of their own mistakes/errors and this isn't happening. More

A fantastic experience Fred and the rest of the sales team were very patient and professional. Fred meticulously went over the the sales process and explained every option Fred and the rest of the sales team were very patient and professional. Fred meticulously went over the the sales process and explained every option available to me as a buyer. The process was painless and I am very happy that I chose Audi of North Orlando to purchase my Q5. More

overcharging $799 fee All though it can vary the average name brand dealership Works On 2500 to $3000 profit on the low to mid range Used vehicles. Dealerships have to m All though it can vary the average name brand dealership Works On 2500 to $3000 profit on the low to mid range Used vehicles. Dealerships have to make a profit thats a given,but then to add a $799 rip off fee is outrageous. $299 is the average in the state of Florida. More

Great Dealer I bought my second Audi a TTRS from North Orlando. There knowledge, service and friendliness is great. My salesman Thamas Rank was absolutely great. T I bought my second Audi a TTRS from North Orlando. There knowledge, service and friendliness is great. My salesman Thamas Rank was absolutely great. Thanks Audi of North Orlando. Lee Smith More

23 months and 20,000 miles The battery died Audi North took care of it towed in loaner car and I was back in the road couple little issues in the beginning but it all worked out The battery died Audi North took care of it towed in loaner car and I was back in the road couple little issues in the beginning but it all worked out . Audi south orlando andnimwoukdnstill be waiting for them to care More

Service My husband called and set up a service appointment due to an issue we were having with our car. The appointment was set for 11:30 am. When my husband My husband called and set up a service appointment due to an issue we were having with our car. The appointment was set for 11:30 am. When my husband arrived they told him it would be awhile because all of the service techs were about to go to lunch. He told the service representative he wanted to wait. They also told him there would be a $50-$175 service charge to look at the vehicle, which of course could be applied to the repair. This should have been told to him when setting the appointment! I have never been charged a service charge to have my vehicle looked at. Next, why would you make an appointment for someone to bring their car in and then go to lunch? Of course, he was offered some lunch while he waited (3 hours).Then he was charged $173 to put his car on a lift and tell him it was front end problems. No computer analysis was needed. We have never had charges like this just to evaluate a problem at other Audi dealers. More

My Most Pleasant Car Buying Experience, Ever! Brandon Lowe and Shaun Laird were incredibly helpful and accommodating during my purchase. The experience was pleasant from the moment Brandon took m Brandon Lowe and Shaun Laird were incredibly helpful and accommodating during my purchase. The experience was pleasant from the moment Brandon took me on test drives to the eventual transaction and delivery of my 2017 A4 Quattro. I highly recommend Audi North Orlando. More

WOW! Awesome Experience A truly professional and pleasing experience. From the moment I arrived at the dealership (Sept 2016) the entire staff, and especially Brandon Lowe, t A truly professional and pleasing experience. From the moment I arrived at the dealership (Sept 2016) the entire staff, and especially Brandon Lowe, treated me with the utmost courtesy and respect. Absolutely no pressure at all. Fair and accurate pricing. The 2017 A4 Quattro is an awesome vehicle. Highly recommend Audi North Orlando. P. Mark Whitley, DeBary More