Audi North Orlando

Long Time Customer I should begin by saying that I've been an Audi North Orlando customer for 13 years, bought 2 cars from them and NEVER experienced any of the problems I should begin by saying that I've been an Audi North Orlando customer for 13 years, bought 2 cars from them and NEVER experienced any of the problems that some of the commentators speak of. Look, no dealer is perfect. Nonetheless, Audi North Orlando is world class and I believe will do whatever is reasonable to address their customer's needs. More

Brian and Amber in service are a breath of fresh air. Even when things don’t go perfectly as planned, they always make you feel like a VIP, with great communication lines and a general sense of “we care” Even when things don’t go perfectly as planned, they always make you feel like a VIP, with great communication lines and a general sense of “we care” and the customer matters even in the little things. I truly appreciate the service we get at N Orlando Audi, almost as much as the beautiful Audi I get the privilege to drive every day More

From start to finish, this was by far the best car buying experience I have ever had. I found the vehicle online and was promptly connected with a sales associate, Carlos. Carlos went above and beyond to ans experience I have ever had. I found the vehicle online and was promptly connected with a sales associate, Carlos. Carlos went above and beyond to answer my questions, check on the vehicle I was interested in, send additional photos and a video, and provide me with a clear, transparent “out-the-door” price. I drove down from Jacksonville the very next day, with Carlos’ promise that the car was exactly what I was looking for. I was early for my appointment and Carlos already had everything ready to go! He took the time to ensure I had a lengthy test drive, answer my questions, and made sure my needs were being met. His efforts led to an easy and straightforward financing process and eliminated any wasted time. This dealerships prices are fair and transparent, with no hidden fees or lengthy and stressful negotiations. This is the way car buying should be! To top it all off, Carlos arranged to help our family out by personally delivering our car to Jacksonville! Carlos and his colleague Mark were awesome to deal with and I would recommend them and this dealership to anyone looking for a fantastic car buying experience! More

Returning Customer My Audi reached the end-of-lease cycle. I got the replacement supported by Frank deWilde. The process was quick, flawless and clear. Cameron Day also My Audi reached the end-of-lease cycle. I got the replacement supported by Frank deWilde. The process was quick, flawless and clear. Cameron Day also supported during the delivery process. Very happy with the support and with the vehicle More

Repeat customer I’ve purchased several cars from Audi North, and recently purchased a 2019/20 anniversary edition TT. Lex was my salesperson and did a great job. I’ve purchased several cars from Audi North, and recently purchased a 2019/20 anniversary edition TT. Lex was my salesperson and did a great job. There’s a reason I keep coming back to the dealer. Consistent great experiences. More

Response to my review is not accurate Branch Manager was yelling and cursing at me on the phone and insinuated that I did the damage to the vehicle when his service manager in writing and Branch Manager was yelling and cursing at me on the phone and insinuated that I did the damage to the vehicle when his service manager in writing and I have the email stated that Audi advised him of this defect. And that it would require 1.5-2 hours to fix. This was the second time I had to come back to fix this defect on my brand new Audi. The branch manager made false accusations without speaking to his service manager or reading the emails that he had been sending me. More

"The dealership is always right at Audi North Orlando…” Thanks for not being helpful at all Jeff Ambrosini. We took a courtesy car while my wife's car was being serviced for a recall and oil change. While w Thanks for not being helpful at all Jeff Ambrosini. We took a courtesy car while my wife's car was being serviced for a recall and oil change. While we had the courtesy car we discovered a screw in the tire. When we returned the car after installing the spare tire we were charged nearly $300 for the tire. The least the could have done for a loyal customer and the unexpected inconvenience would have been to give us the wholesale price for the tire and labor. More

An elevated standard of service! The people at Audi North Orlando go above and beyond with customer service. Purchased a new Allroad and a used car. Destin the sales specialist was so The people at Audi North Orlando go above and beyond with customer service. Purchased a new Allroad and a used car. Destin the sales specialist was so great at showing me all the features and answering my questions. Not to mention he hunted down the car I wanted and got it from another dealership. Their level of service is unbelievable. Thank you so much for the outstanding service and client relationship you provide. More