Audi North Miami

Perfect warranty service at Audi North Miami where my issue was resolved in a timely manner, I was kept fully informed along the way and drop off and pick up was easily accomplished. issue was resolved in a timely manner, I was kept fully informed along the way and drop off and pick up was easily accomplished. More

My visited with Stan was great. It was fast and easy, I was comfortable but my monthly payment kind of high so I’m happy to have the car. was comfortable but my monthly payment kind of high so I’m happy to have the car. More

Going to Audi north Miami is always a great experience the people there are always so welcoming. The service department is top notch and always keeps you informed in the service process the people there are always so welcoming. The service department is top notch and always keeps you informed in the service process More

I had a good experience as I’ve come to expect from Audi of North Miami. The service was quick and comprehensive and my Service Rep, Gino explained everything. The lack of loaner vehicles is troubling, but of North Miami. The service was quick and comprehensive and my Service Rep, Gino explained everything. The lack of loaner vehicles is troubling, but I was going to cancel my request so it didn’t impact my visit. My vehicle was returned with the service completed and the car was washed and cleaned in the amount of time Gino estimated. More

This is the best service dealer I have met in more than This is the best service dealer I have met in more than 40 years driving Mercedes, BMW and Audi, excellent attention and always deliver the car wash This is the best service dealer I have met in more than 40 years driving Mercedes, BMW and Audi, excellent attention and always deliver the car washed and clean. More

The dealer is elegant, very clean, great service. The lease process was smooth with the only point that sales personal are in the hurry and they not explain how the car works and how to set up your user lease process was smooth with the only point that sales personal are in the hurry and they not explain how the car works and how to set up your user guests in the car or set the keys. You fill like they just want to get rid of you lol. Other than that the process was good. More

Easiest the best car buying experience I’ve ever had. My husband and I worked with Ivan Alvarez - he was informative, patient and truly helpful. Although we had done a fair amount of research and thought we husband and I worked with Ivan Alvarez - he was informative, patient and truly helpful. Although we had done a fair amount of research and thought we had the best scenario laid out, we walked out with an even better deal. Highly recommend. More

By far the best dealership in North Miami Beach. I always have a very pleasant experience. Special thanks to Zaur. Also excellent customer service. Thanks. have a very pleasant experience. Special thanks to Zaur. Also excellent customer service. Thanks. More

Horrible experience. I drove by Saturday concerned because a part of my vehicle was dragging underneath my car. I was very concerned because I did not want to have any further damage the more I drove because a part of my vehicle was dragging underneath my car. I was very concerned because I did not want to have any further damage the more I drove the vehicle. Understandably due to the holiday weekend I was unable to get my car serviced for this and other maintenance necessary. Therefore, I made an appointment with Andy on Saturday for today (Monday at 1pm) and was told that I’d have a car ready for me as my car was going to be serviced for multiple repairs. I rearranged my entire plans for the holiday weekend including having a friend drive me around. Upon arriving Mr.Chang My service advisor did not look as if he knew there was an appointment for me. Once checking in he did not ask me what I was therefore or what was wrong but instead proceeded to look at the car and take photos as if it was for sure being checked in for servicing. After several minutes I was informed that there was in fact not an appointment for me today or a loaner vehicle ready. Despite explaining that a prior appointment was made for today there were no other options provided to rectify the miscommunication. I left still not having my car repaired. I am extremely disappointed as I have never been treated this way since both the purchase and multiple services done on my car in the past. Instead I was told I would have to be without a car since there are no loaners available and he then proceeded to request that I sign off on leaving my vehicle without having another vehicle as previously arranged. I declined as that was not was originally scheduled on Saturday. More

This dealer is by far the best in customer service! Our service advisor was extremely knowledgeable and courteous. Wait times are a minimum. We would definitely refer! service advisor was extremely knowledgeable and courteous. Wait times are a minimum. We would definitely refer! More