Audi North Austin

DO NOT BUY CAR FROM THIS PLACE. They have the worst customer service I have ever seen. I bought a Range Rover from them 2 months back and from the moment of sale closure, I had to follow up with them m customer service I have ever seen. I bought a Range Rover from them 2 months back and from the moment of sale closure, I had to follow up with them multiple multiple times for every single thing. My temporary registration is expiring in 2 days and am still following up with them to get my license plate. Tanner who was the sales rep was responding in less than 1 min before the sale was done and now he doesn't even care to respond. Stacy from their finance team is another night mare to deal with as she is always busy. Looks like the Store manager needs to take these reviews seriously. More

All was great! Michael was a pleasure to deal with. We usually dread the process of buying a new car. Michael was helpful and made the experience fun! usually dread the process of buying a new car. Michael was helpful and made the experience fun! More

The service staff are always helpful and accommodating. Although my warranty has expired I will continue to get my vehicle serviced here because I know I can trust the quality of work. Although my warranty has expired I will continue to get my vehicle serviced here because I know I can trust the quality of work. More

Enrique, went out of his way to repair my Q5. I am deployed, it is comforting to know Audi North will take of my vehicle. Thank you for your service Enrique! deployed, it is comforting to know Audi North will take of my vehicle. Thank you for your service Enrique! More

Excellent service with great people. They were very fast and informative with what was done, and what may need to be looked at in future checkups. and informative with what was done, and what may need to be looked at in future checkups. More

Very pleasant purchase of my 2019 Audi Q5 - everyone involved was very professional. Corbin was our first contact during the process. Tanner Campbell was assisting and finishing the sale. Thanks for a involved was very professional. Corbin was our first contact during the process. Tanner Campbell was assisting and finishing the sale. Thanks for a job well done More

Eon Thomas is very helpful and can help put you in the car of your dreams. The finance department is very helpful and explains everything before you leave. car of your dreams. The finance department is very helpful and explains everything before you leave. More

The Service Department is struggling. My attempts to schedule an appointment were very difficult. Once I got an appointment scheduled, the service was good. Since then, I’ve received incorrect email and schedule an appointment were very difficult. Once I got an appointment scheduled, the service was good. Since then, I’ve received incorrect email and text messages about a service I never even had. Quite concerning given that I purchased my vehicle there last year. Makes me wonder if I chose the right dealer. More

We scheduled service for routine maintenance on our A7. Our normal 1/2 day service took 3 days to complete. Very disappointing since we had to arrange for alternative transportation on day 3. Our normal 1/2 day service took 3 days to complete. Very disappointing since we had to arrange for alternative transportation on day 3. More

there was a recall on Transmission harness and they fixed it. They also updated the center console updates as well, cleaned the vehicle and was ready in 48. Good QoS. it. They also updated the center console updates as well, cleaned the vehicle and was ready in 48. Good QoS. More