Audi North Atlanta

Outstanding customer service. Fair and competitive Outstanding customer service. Fair and competitive pricing. Excellent product knowledge. They took time and the trouble to get the car I w Outstanding customer service. Fair and competitive pricing. Excellent product knowledge. They took time and the trouble to get the car I wanted instead of selling me a car off their lot. Service department has always been helpful and accommodating to my busy schedule. More

I have had nothing but wonderful experiences with Nalley Audi in the purchase of my Audi A4. Since my purchase my service experience has been exceptional without any issues needing to be readdressed. I alwa Audi in the purchase of my Audi A4. Since my purchase my service experience has been exceptional without any issues needing to be readdressed. I always enjoy the coupons for service and extras that I receive via email, nontheless some of the customer appreciation events that I have attended. They are the best! It's like family! More

I made a follow up call on an internet auction for a used car. Mr. Blalock was defensive and short on the phone, just on the edge of rude. I don't feel that he wanted to encourage me to buy the car in ques car. Mr. Blalock was defensive and short on the phone, just on the edge of rude. I don't feel that he wanted to encourage me to buy the car in question, or even deal with this dealership. I don't know why, other than I try to be an educated consumer and know the market esp. if it's a large purchase. The above is a lot to assume from a 3 minute phone call, but frankly, if a salesman doesn't at least act pleasant and encouraging, and is having some kind of bad day, month, or lifetime, whatever -- that is how they are representing their dealership, with a direct lack of respect to an interested consumer. I had the same kind of experience at Audi in Duluth, where the salesman failed to come up with a price for a used Audi after running back inside 4 times to get the keys, the price, etc. He wound up demanding that we give his card back to him! What is it with Audi salesmen and dealerships? I have no axe to grind, just honest reports of my anecdotal experiences.... /ts More

I leased a 2010 Audi A4 from Nalley Audi and had my best car buying experience ever. I worked with Dominic Dorn (General Sales Manager) and Greg Savitt (Audi Brand Specialist). Both Dominic and Greg were a car buying experience ever. I worked with Dominic Dorn (General Sales Manager) and Greg Savitt (Audi Brand Specialist). Both Dominic and Greg were a pleasure to work with and treated me extremely well. They understand that an Audi buyer is an upscale customer, and they treat you as such. Dominic patiently answered all my questions and took the time to explain everything even though I'm sure he was probably tired of me. By my count, he and I exchanged over 60 emails in the span of two weeks! But he definitely earned my business which I'm sure will not be for just one car. Greg was terrific as well. I don't think I have ever met a brand specialist as knowledgeable as he. The man knows the A4 inside and out and quite frankly it was his explanation of the features of the car that sold me on the premium plus versus the premium. Finally, his post sales orientation and tour of my new car was very informative and helpful (he spent over an hour showing me how to program the various features of the MMI system alone). I've never had such a great experience (usually I'm handed the keys and told thank you) when taking delivery of the car. This, by far, has been the best experience I've ever had in purchasing a car and I can assure you that you've earned a repeat customer even though I work two miles down the road from another Audi dealer. The extra drive is worth it to me from both a buying and car servicing point of view. There's just no comparison and I will be glad to refer my friends and family to this dealership. More