
Audi North Atlanta
Roswell, GA
Filter Reviews by Keyword
By Type
Showing 509 reviews
A4 Cabriolet water damage The dealership was able to get the A4 to pass inspection although the underlying cause is still not fully understood. While I can't recommend an Audi The dealership was able to get the A4 to pass inspection although the underlying cause is still not fully understood. While I can't recommend an Audi based on my experience, I have no further issues with this dealer and can find no fault with their effort. More
Customer Service - Above and beyond! I can't say enough how easy it is to do business with this dealership. Because of this I have brought friends and family back for repeated purchases. I can't say enough how easy it is to do business with this dealership. Because of this I have brought friends and family back for repeated purchases. My recent purchase started with Greg Taylor. I traded a used car and he is fair, reasonable and understands the market. I keep going back to Jon Bush. He is very personable and works extremely hard to satisfy a customers needs in a vehicle. Michael Bates has been a pleasure on multiple occasions, and treats customers as expected when making six figure purchases. Impeccably. With Matt Frier the final paperwork was fast and easy. We chose to finance and he found a lender that actually beat my current "check in hand" rates. Well done. I also had the opportunity to interact with Matt Hamby with Services. He is someone who understands customer service and he lived up to the highest expectations by helping me with one situation. I traditionally buy cars every 12 months, and besides being an Audi fan, I am going to continue to come to North Atlanta. No other dealer has even come close to the service and ease of doing business. Not even dealerships with cars costing 2x or 3x more. Thank you all. More
Ultimate Car Buying Experience!! Greg Savitt provided top notch buying experience in line with brand Audi!! He went above and beyond to ensure we were happy customers at the end of th Greg Savitt provided top notch buying experience in line with brand Audi!! He went above and beyond to ensure we were happy customers at the end of the day. Greg worked with me for almost 8 hours and showed utmost patience and perseverance to ensure we complete the transaction. I would highly recommend Greg and Audi North Atlanta for ultimate buying experience. Thank You Greg and entire Audi North Atlanta Team. -Desai (07/31) More
Great to work with! Steve was really great to work with. He doesn't beat around the bush or drag out the sale. I'm from NY and was visiting family and came in to test dri Steve was really great to work with. He doesn't beat around the bush or drag out the sale. I'm from NY and was visiting family and came in to test drive the Q5. Steve was very easy to talk to and shared a ton of knowledge about the vehicle. I told him what I was looking for in a particular color combination of the Q5 TDI and instead of trying to sell me what was on the lot, he went out of his way to look up inventory in other dealerships and shipments coming in and was going to get me what I wanted and delivered to NY. He got me pricing and model information immediately and gave a good price and added no pressure to the process. I would absolutely recommend Steve to anyone buying an Audi. More
These folks stepped up!! Having worked around a small town auto dealership in the past, I have little expectation when it comes to buying a new car. I must admit, however, th Having worked around a small town auto dealership in the past, I have little expectation when it comes to buying a new car. I must admit, however, that Michael Bates and Joleen Dudley really stepped up and made this recent experience the best I've ever had. My wife and I had been speaking to other dealers about an Audi A6, but Michael and Joleen matched, then topped the best offer we had. Michael's follow-up phone calls and Joleen's follow-up emails certainly indicated they wanted our business, not only in the new car arena, but in servicing the Audi we already have. It was our pleasure to spend time with Michael on the day we ordered our new car, as he is an extremely sharp, well-spoken, no-nonsense guy who understands the auto dealer business and knows what it takes to build an effective sales team. He gained a lifetime customer - we have no desire to go anywhere else for all our future needs. More
Very happy First things first: my experience with Audi North Atlanta was really, really positive. I'm from Houston, Texas. I found Audi North Atlanta when sea First things first: my experience with Audi North Atlanta was really, really positive. I'm from Houston, Texas. I found Audi North Atlanta when searching for a specific vehicle online. The color combination I sought was unavailable for immediate purchase in Houston; my sister, also from Houston, purchased her Audi in Atlanta for the same reason. Cornelius H. "Neal" Davis was my salesman, and a huge part of my positive experience: -- He responded very quickly to my initial inquiry and all subsequent emails. -- His asking price was significantly less than Audi Central Houston's asking price for the same car. I find the whole "negotiation" business really distasteful, so I was grateful to be able to sidestep that bit. -- He was efficient, knowledgable, direct, and consistent, and he was an excellent intermediary with the financial department. -- He was equal parts funny, friendly, and professional. No small feat. Matt Frier arranged a combination wire transfer / finance loan for me. It was painless, and the interest rate that he secured for me was excellent. Dino was contracted to deliver the car to me in Houston. He delivered the car in perfect condition to the location of my choosing at the time he promised to do so. I would absolutely return to this dealership for my next Audi. I would also encourage anyone (anywhere) who's in the market for one to contact Neal at Audi North Atlanta before buying elsewhere. Very happy :) More
Awesome Service Dominic Dorn hands down the best in the business. These guys not only want to sell cars, they want to make you feel good about the purchase long afte Dominic Dorn hands down the best in the business. These guys not only want to sell cars, they want to make you feel good about the purchase long after you leave the dealership. In my opinion they did just that!!! North Atlanta Audi has what it takes to sell cars... More
Like buying from your neighbor We had a very easy no nonsense process working with Jon. He was very friendly and easy to talk with about the Q5 we ended up purchasing. We told him w We had a very easy no nonsense process working with Jon. He was very friendly and easy to talk with about the Q5 we ended up purchasing. We told him what we were looking for and he gave us the honest pros and cons of the different models/years they had to offer. Besides being knowledgeable and helpful, we haven't met with a dealer that was happier, smiled more, or was as easy to get along with than Jon. A great experience all around. More
Don't be fooled Don't let the nice personalities fool you. This was the worst car buying experience I have ever had and I let myself go against my better judgement. Don't let the nice personalities fool you. This was the worst car buying experience I have ever had and I let myself go against my better judgement. Here is the e-mail sent to the dealership. I just started doing research on my purchase of the 2014 Audi A6 from your dealership. I told your sales rep that I did not want to complete the transaction Friday night but I was pushed through anyway. I told you I could get 2.34% from Bank of America. With a 797 credit score you assured me that the very best you get for 60 months through Audi Financial Services was 2.4%. I now see that Audi has 1.9% for 60 months through July 2014. The difference over 60 months is $447, but it is about more than that. You outright lied to me to make more money for your dealership. I was stupid and signed the agreement against my better judgment so now I'm screwed. I can assure you that I will never buy a car from your dealership again. I will also being posting this review on every social media website and dealer rating service. I will send it to the GM and sales rep as well because I'm sure he was complicit in all of this. What a shady way to do business. Thanks for welcoming me to Audi from Mercedes with such class. I am copying the table for your reference as seen on Edmunds.com 5/10/2014. Special APR Requirements and Restrictions: Vehicle must be financed through Audi Financial Services. Special APR Month Term Start End 1.9% 12 04/02/2014 07/01/2014 1.9% 48 04/02/2014 07/01/2014 1.9% 60 04/02/2014 07/01/2014 1.9% 66 04/02/2014 07/01/2014 2.4% 72 04/02/2014 07/01/2014 More
Great Experience I must say that I stepped into the showroom at Audi North Atlanta extremely intimidated by this experience I was about to take on! This feeling was qu I must say that I stepped into the showroom at Audi North Atlanta extremely intimidated by this experience I was about to take on! This feeling was quickly changed and never returned after one of the smoothest vehicle purchasing transactions I have completed commenced. I must say I walked out of the doors completely satisfied and confident with my purchase and knew that not only my needs but all my wants in my Q7 were met and them some. I was sent to Audi North Atlanta to speak with Michael Bates on a referral from another customer who was extremely pleased with Michael's no nonsense attitude and "back to basics" sales tactics so to speak where the customer not the sale is what is important. He had a genuine concern for what was important to me down to the silliest things that seemed like a hassle to other dealerships. I will definitely be returning to Audi North Atlanta to see Michael for my next Audi purchase. More