Audi North Atlanta

Great Experience From the sales staff to the managers I received excellent service and feedback from everyone I worked with. Nick Watterson worked with my trade in and From the sales staff to the managers I received excellent service and feedback from everyone I worked with. Nick Watterson worked with my trade in and put me in a great pre-owned car. I'll be coming back when I'm in the market for a new car. In the meantime I'm sending friends and family their way. Great experience and top notch service. More

Disappointed in salesman I realize now I should have waited to respond to the email evaluating my experience. I just realized today (4/27/15) that the power door on my car do I realize now I should have waited to respond to the email evaluating my experience. I just realized today (4/27/15) that the power door on my car does not work (except manually). I guess I did not check it out as thoroughly as I thought. Otherwise, I am enjoying driving my RX 330. Mr. Garneys said he knew the Audi, not the Lexus. It showed. More

Most Positive Car Purchase Experience Of My Life Joe Williams was by far the most genuine, professional and honest salesperson with whom I have ever dealt. His extensive knowledge and genuine belief Joe Williams was by far the most genuine, professional and honest salesperson with whom I have ever dealt. His extensive knowledge and genuine belief in the Audi product was very helpful in letting me know that purchasing an Audi was the right decision. His efficiency, along with the Finance Director, Robbie Beard, made the process seamless. I'm an Audi customer for life! More

Extremely Disappointing I purchased a used vehicle from the North Atlanta store in September and since this purchase I have constantly had to drop the car off for one issue a I purchased a used vehicle from the North Atlanta store in September and since this purchase I have constantly had to drop the car off for one issue after another. From the display motor to worn out seals, there is just a list of issues popping up and none of this was mentioned or repaired prior to my purchase. To further my frustration, the extended warranty I was sold has covered little to none of the true issue with the car which I am sure service department was aware of prior to my purchase (the suspension had 60+ error messages). I did not believe that this is the quality of service that Nalley would expect from their stores so I decided to reach out to the general manager of this location to give them an opportunity to address my concerns. Used or new, the vehicle should have been brought up to standard prior to selling the vehicle. I emailed the General Manager Paula McCannon but I received no response. Ai this point I would recommend that you avoid Nalley at all costs and purchase from Jim Ellis Audi. There is a reason they are the number one dealership in the country right now. More

Drove 200 miles just to buy another Audi from Audi North We drove 200 miles just to purchase another Audi from Audi North. Our sales professional Stave again treated us with great respect and valued our time We drove 200 miles just to purchase another Audi from Audi North. Our sales professional Stave again treated us with great respect and valued our time. I tried to buy closer to home but every dealer tried to low ball my trade. Then they start all the calls and emails to try to get us back in to renegotiate. Audi North has hit my budget on their first offer both times. The Audi North team from receptionist, sales, finance are class all the way. More

Excellent Saturday Service I made an appointment for an oil change on my Q5 on Saturday, Feb 7th, only to realize that I had made the appointment at the wrong dealer. Even on a I made an appointment for an oil change on my Q5 on Saturday, Feb 7th, only to realize that I had made the appointment at the wrong dealer. Even on a Saturday, Audi North Atlanta worked me in and had me back on the road in about an hour. Oh, and they didn't make me feel like a real dummy for not knowing where I had made my original appointment! I will definitely be using Audi North Atlanta for all my service needs! More

I am completely disappointed from this business I don"t know but somebody remove my post from Yelp . I created different accounts on Yelp and one day after I posted somebody remove it ????????????gu I don"t know but somebody remove my post from Yelp . I created different accounts on Yelp and one day after I posted somebody remove it ????????????guess whooooo................... I want to gave negative one Hundred for this business . This is the worst experience I ever had ...I posted the review down below on Yelp around a mount ago . A few days later the General Manager posted a comment, and I think they wanted to fix my mirror and i believed them, but i was wrong. i tried to contact Paula McCanonn ( More than 15 calls ) but I didn't get in contact with Ms McCanon . We left a message to her. Then a few days later a man from Audi called us and we described our situation to him . Then this man said that he was gonna order the parts for our car and gonna call us whenever he get the parts . Three week later we call to ask what happen but no body knew what we were asking about, of course . And then the customer services directed us to the Parts department. And The person from the parts department said that the parts for our car had never been ordered !!!!!!!!then he transfer our call to the general manager again, but can you guess ?....no answer of course . This is not all , towards the end of December I visited the Audi north Atlanta to cancel my road hazard tire protection plan .The lady in the office cancelled my plan and she said "Boris, in next 30 days you will get a full refund." but here i am, still waiting for the refund, maybe one day I will get my money ....maybe not. (Review from a month ago) 12/29/2014 This is for all future costumers, keep your eyes open wide guys !!!!!! I bought an Audi Q7 2014 y., Pre-owned (12500) miles around a month ago from them, and regret that to this day !!!! They was so nice when they took my money, but after that I'm suddenly nothing to them. After the oil change in their facilities, my side view mirror was damaged, and it stop working properly. I take a look at the mirror and I found glue inside of the mirror (it had been repaired) and i showed this discovery to the service department in Audi North Atlanta!!!! Of course they knew nothing of the glue !!!! Any warranty or help in order to fix my mirror has been rejected because of the glue. 2000 $$$ from my pocket, it's not about the money, but the way they treat me as a customer, as if it was my fault They told me to take my keys, leave and have a good day !!! Even though they claimed to know nothing about the glue, when i bought the car, the sales man assured that the car was very carefully inspected, and the inspectors said everything was in check and brand new. And i am 120% sure that i didn't glue my own mirror back into place. Here is the comment on the General Manager after my post : General Manager Comment from General Manager of Audi North Atlanta Business Manager 12/31/2014 Boris, Thank you for your feedback. I would like to apologize for your confusion regarding your Q7. I would like to speak with you regarding this in hopes that I may restore your faith in our dealership. I can be reached at 404-994-****. I look forward to hearing from you. Best wishes, Paula McCannon, General Manager and after she responded i thought my problems would be solved, so i deleted the review, but i guess not...... More

Great Buying Experience I bought an Audi S5 from Audi North Atlanta. I worked directly with Tres Russell. Tres was very friendly, knowledgeable, accomodating, customer orien I bought an Audi S5 from Audi North Atlanta. I worked directly with Tres Russell. Tres was very friendly, knowledgeable, accomodating, customer oriented. he came in on his day off to meet me at the dealership and worked around my busy time schedule. he was polite, courteous, and never used any high pressured sales. My entire sales experience was excellent. I would definitely buy from Audi again and would use Tres as the Audi Car Specialist. E. Jones More

S4 gets the nod Our current luxury sedan lease was about to expire. A similar model was being considered as a replacement. Having enjoyed an A4 Audi convertible previ Our current luxury sedan lease was about to expire. A similar model was being considered as a replacement. Having enjoyed an A4 Audi convertible previously, we decided to check the new Audi line. Maurice Davis helped us immensely and showed us several options. With his help and Michael Bates, we finally settled on the S4 line that met our budget needs. We took it home the next day and are enjoying this great car. More